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Holiday Inn Big Rapids

122 reviews
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Traveller (8)
Room & Suite (18)
Pool & Beach (5)
Overview
  • Excellent30%
  • Very good38%
  • Average20%
  • Poor5%
  • Terrible7%
Travellers talk about
“golf course”(8 reviews)
“ferris state”(13 reviews)
“in town”(10 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (122)Write a Review
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44
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LanguageEnglish
37
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Show reviews that mention
All reviewsgolf courseferris statein townnice hotelroom was cleansports barhockey gamethe staff was greatspent one nightonce a yearhotel restaurantworking hardonsite restaurantlabor day weekendcardio machinesmy sonup to date
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1 - 5 of 120 reviews
Reviewed 9 November 2017 via mobile

Great staff. Rooms were really clean and bathroom was recently remodeled. The sports bar had good food and the wait staff was friendly and professional. I enjoyed my stay. I am in town again i will make it a point to stay there.More

Thank Greg G
Response from Ron F, Facilities Manager at Holiday Inn Big RapidsResponded 11 November 2017

First of all we are happy that you enjoyed your stay with us. We take great pride in making our guest feel that they have a great stay experience from check in to check out. Secondly I would like to thank you for completing a...More

Hotel's Favourite
Reviewed 23 September 2017

I was in town to speak at Ferris State University for a conference. I stay at a lot of hotels within the IHG brand, and a lot of Holiday Inns across the country. This property isn't updated like some of the others, and on the...More

Thank Jodi R
Management response:Responded 25 September 2017

Jodi R Thank you so much for taking the time to complete a review. We look at each review to to ensure that we offer all of our guest the Perfect stay. We would also like to thank you for choosing to stay with us,...More

Reviewed 23 October 2017

Here on business for the week. My room on the fourth floor was quiet, clean and the bed was very comfortable. There were available electrical outlets next to the bed for my phone. My room had a fridge, microwave, and coffee maker. I especially liked...More

Thank TravelingRN04
Response from Ron F, Facilities Manager at Holiday Inn Big RapidsResponded 26 October 2017

Thank you for completing a social survey. We use surveys to review, and make changes to hotel policy to give all our guest the Perfect Stay Experience. Thank you again, and we hope to host your next stay in the Big Rapids area.

Reviewed 23 October 2017

FSU Family Weekend and a wedding at this hotel - had it very busy. Although front desk staff was efficient - they did say they would call when room was ready - and did not. No biggie - room was clean - and as described....More

Thank beachlover682017
Response from Ron F, Facilities Manager at Holiday Inn Big RapidsResponded 25 October 2017

Thank you very much for completing a social survey. We review each post, and make changes to policy, and procedure to ensure that all guest have the " Perfect Stay Experience from check in to check out". I also hope that we can host your...More

Reviewed 21 August 2017

Pretty much your standard Holiday Inn. Room was clean, staff was friendly beds were comfortable. There was a nice pool for my kids to play in. Overall it was a good stay and I probally stay again the next time I am passing through Big...More

Thank JL1707
Management response:Responded 23 August 2017

We are very happy you enjoyed your stay. We look forward to hosting your next stay with us

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$128 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$128 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (8)
Room & Suite (18)
Pool & Beach (5)
Dining (3)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"fourth floor was quiet"
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"If you prefer quiet, ask for a non-street side room"
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"I've not had a bad room, even when visiting hockey teams stay there the noise level is fine."
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"call ahead of time to book a room"
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