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All reviews in town golf course ferris state university nice hotel room was clean once a year sports bar kids enjoyed the pool hotel restaurant working hard onsite restaurant cardio machines fourth floor the staff was great wear and tear hot tub coffee maker
I stayed here recently while on a road trip to view Michigan’s beautiful fall colors. My room was clean, the bed was so comfortable!! Happy that I chose this location. The staff was pleasant and check in was a breeze.
Arrived late after a keen Michigan Lake crossing on the SS Badger. Adequate parking, entry desk receptionist Don a kind effective executive. Room was well provisioned and comfortable. Morning breakfast was commendable, two excellent omelettes, server the pink of courtesy. A clean (immense) comfortable hotel....More
Response from Ron F, Facilities Manager at Holiday Inn Big RapidsResponded July 18, 2018
Thank You very much for choosing to stay with us. We strive to give every guest a great stay experience.
Again Thank You
Rooms were outdated and old and smelled musty. The fitness center was decent and we enjoyed the sports bar. The location was great. The beds and pillows were comfortable. HBO was a nice touch. Would stay again if I return to town.
As a business traveler, it is very important to get a good night's rest. The close proximity to the main road and what seems like no sound insulation left me with a very terrible environment to attempt to sleep in.More
Thank Francisco M
Response from RonF1516, Facilities Manager at Holiday Inn Big RapidsResponded 2 weeks ago
First of all I would like to express my apologies for any problems you have occurred during your stay. We strive to give every guest the great stay experience they deserve, and expect. Your comments have been forward for review with all managers so we...More
What started a little shakey ended okay! Upon check in we were given our 1st room on the second floor...as soon as we walked in we knew it was not good! Room was damp, mildew smell and not acceptable. We immediately saw a dehumidifier under...More
Thank Jon C
Response from Ron F, Facilities Manager at Holiday Inn Big RapidsResponded September 4, 2018
Thank You very much for your input. I will forward your comments for review.
Again Thank You.
The Holiday Inn Big Rapids is the Big Rapids hotel of choice and is located near the campus of Ferris State University. Our four story, full service hotel offers 118 guest rooms and suites. Enjoy our relaxing indoor …Morepool and whirlpool. Our hotel and conference center features free high-speed wireless Internet. Additionally, the Holiday Inn features 18,000 square feet of meeting space with ballroom seating for 500 for sit down meal functions. 52 Sports Bar & Kitchen, located on site, is available for breakfast, lunch, dinner, and room service. Come visit the best Big Rapids hotel! Less
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