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Holiday Inn Big Rapids

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Traveller (8)
Room & Suite (35)
Pool & Beach (10)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
The Holiday Inn Big Rapids is the Big Rapids hotel of choice and is located near the campus of Ferris State University. Our four story, full service hotel offers 118 guest rooms and suites. Enjoy our relaxing indoor pool and whirlpool. Our hotel and conference center features free high-speed wireless Internet. Additionally, the Holiday Inn features 18,000 square feet of meeting space with ballroom seating for 500 for sit down meal functions. 52 Sports Bar & Kitchen, located on site, is available for breakfast, lunch, dinner, and room service. Come visit the best Big Rapids hotel!
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Property amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Green
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals

Location

Full view
43Car recommended
Grade: 43 out of 100
10Restaurantswithin 1 km
0Attractionswithin 1 km
137Reviews
85Photos
1Q+A
21Room tips
Traveller rating
  • 41
  • 47
  • 29
  • 9
  • 11
Time of year
Traveller type
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  • English
Popular mentions
There are not a lot of options in Big Rapids for hotels. I was thinking that this was a little more updated version of the Holiday Inn brand. It is an older hotel and you will have to pay for your own breakfast if you are traveling on business, etc... Some don't mind this
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Response from RonF1516, Facilities Manager at Holiday Inn Big Rapids
Responded 1 week ago
Thank You very much for staying with us. I will forward your feedback for review so we can continue to enhance our brand. Again Thank You.
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This hotel is why Holiday Inn got away from this type of property and started building Holiday Inn Express. Long walks, slow elevators, so-so service are all the norms. I asked about a complimentary breakfast....they looked up my reservation and said since I had a reasonable
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Response from RonF1516, Facilities Manager at Holiday Inn Big Rapids
Responded Nov. 3, 2018
First of all I would like to thank you for your input. I would also like to apologize for not meeting your expectations during your stay. I will be forwarding this for review with all department managers. I also hope you will give us another chance to WOW you with outstanding service that you deserve. Again Thank You
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Over all the hotel was in nice shape. The beds were comfortable. The restaurant on site had good food and reasonably priced. The staff was friendly. The walls were a little thin as we could hear people talking in the room next to us, not Word for Word but that they were talking.
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Response from RonF1516, Facities Manager at Holiday Inn Big Rapids
Responded Oct. 28, 2018
Thank You very much for your response. I will be forwarding to all department heads for review so we can insure that we give all of our guest the satisfaction they deserve when staying with us.
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I stayed here recently while on a road trip to view Michigan’s beautiful fall colors. My room was clean, the bed was so comfortable!! Happy that I chose this location. The staff was pleasant and check in was a breeze.
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Response from RonF1516, Facilities Manager at Holiday Inn Big Rapids
Responded Oct. 23, 2018
Thank You very much for your review. We look at all reviews to ensure that we give all of our guest the expectations they expect when they stay with us. Again Thank You
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Rooms were outdated and old and smelled musty. The fitness center was decent and we enjoyed the sports bar. The location was great. The beds and pillows were comfortable. HBO was a nice touch. Would stay again if I return to town.
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Meeting room
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"Far ends of the halls, away from the elevator and ice machine."
"Ask the staff, they are well educated"
"fourth floor was quiet"
"If you prefer quiet, ask for a non-street side room"
"I've not had a bad room, even when visiting hockey teams stay there the noise level is fine."
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PRICE RANGE
US$105 - US$143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn big rapids hotel big rapidsbig rapids holiday inn
LOCATION
United StatesMichiganBig Rapids
NUMBER OF ROOMS
118
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