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Holiday Inn Big Rapids

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Traveller (8)
Room & Suite (18)
Pool & Beach (5)
Overview
  • Excellent30%
  • Very good37%
  • Average20%
  • Poor5%
  • Terrible8%
Travellers talk about
“in town”(13 reviews)
“golf course”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
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Additional information
Offers from Holiday Inn Big Rapids
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Big Rapids
Special Offer: Book Direct and Save
Hotel deals
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Rooms
Sep. 30Oct. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (131)
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129 results
Traveller rating
40
46
25
7
11
Traveller type
Time of year
LanguageEnglish
40
46
25
7
11
Show reviews that mention
All reviewsin towngolf courseferris state universitynice hotelroom was cleanonce a yearsports barkids enjoyed the poolhotel restaurantworking hardonsite restaurantcardio machinesfourth floorthe staff was greatwear and tearhot tubcoffee maker
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1 - 5 of 129 reviews
Reviewed 2 weeks ago via mobile

What started a little shakey ended okay! Upon check in we were given our 1st room on the second floor...as soon as we walked in we knew it was not good! Room was damp, mildew smell and not acceptable. We immediately saw a dehumidifier under...More

Thank Jon C
Response from Ron F, Facilities Manager at Holiday Inn Big RapidsResponded 2 weeks ago

Thank You very much for your input. I will forward your comments for review. Again Thank You.

Hotel's Favourite
Reviewed July 17, 2018

Arrived late after a keen Michigan Lake crossing on the SS Badger. Adequate parking, entry desk receptionist Don a kind effective executive. Room was well provisioned and comfortable. Morning breakfast was commendable, two excellent omelettes, server the pink of courtesy. A clean (immense) comfortable hotel....More

Thank Keydet72
Response from Ron F, Facilities Manager at Holiday Inn Big RapidsResponded July 18, 2018

Thank You very much for choosing to stay with us. We strive to give every guest a great stay experience. Again Thank You

Reviewed 3 weeks ago

My preference bar none, is the IHG chain. I am generally always impressed with accommodations, always clean, friendly staff good food/breakfast. Some however are a time warp into the past - and while all the above is true, sometimes the hotel just cringes at modernizing....More

Thank A T
Response from Ron F, Facilities manager at Holiday Inn Big RapidsResponded 3 weeks ago

Thank You for your response, and comments. I will forward them off for review. Again Thank You

Reviewed July 31, 2018

We booked over phone. Upon arrival, the family went to room. The A/C was in pieces, had a drip pan under it, and the unit was blowing hot air. I assume the Maintenance Tech was responsible for NOT reporting the room was down. The gentleman...More

Thank Jeffemail
Response from Ron F, Facilities Manager at Holiday Inn Big RapidsResponded August 1, 2018

Thank You very much for your survey response. Your comments have been forward to all departments for review. We hope you will give us another chance to show you that he have the expectations to give all of our guest the Great Stay Experience they...More

Reviewed July 29, 2018 via mobile

We stayed here for a couple of nights while visiting the area. There aren't a whole lot of hotels in town to choose from. This one was fine, I would actually prefer a Holiday Inn Express with free breakfast. The hotel is pretty old but...More

Thank ww1319
Response from Ron F, Facilities Manager at Holiday Inn Big RapidsResponded July 31, 2018

Thank You very much for choosing to stay with us. I will forward your comments for review. Again Thank You.

View more reviews
About
Description
The Holiday Inn Big Rapids is the Big Rapids hotel of choice and is located near the campus of Ferris State University. Our four story, full service hotel offers 118 guest rooms and suites. Enjoy our relaxing indoor ...More pool and whirlpool. Our hotel and conference center features free high-speed wireless Internet. Additionally, the Holiday Inn features 18,000 square feet of meeting space with ballroom seating for 500 for sit down meal functions. 52 Sports Bar & Kitchen, located on site, is available for breakfast, lunch, dinner, and room service. Come visit the best Big Rapids hotel! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Beachfront
Bar/Lounge
Spa
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Photos
Traveller (8)
Room & Suite (18)
Pool & Beach (5)
Dining (3)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"Ask the staff, they are well educated"
Read review
"fourth floor was quiet"
Read review
"If you prefer quiet, ask for a non-street side room"
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"I've not had a bad room, even when visiting hockey teams stay there the noise level is fine."
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