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Country Inn & Suites By Carlson, Birch Run

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Country Inn & Suites By Carlson, Birch Run
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803 Reviews from our TripAdvisor Community

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Showing 801: English reviews
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Montreal, Canada
Reviewed 2 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 408antonian
Wiarton, Canada
Reviewed 2 days ago NEW

We had an amazing time. Staff was friendly and helpful. Hot breakfast was just outstanding. Room was well appointed. Pool and hot tub a great way to relax after a day of shopping. All the amenities with a great price point. Could not ask for a better value for our money. Would highly recommend this hotel and will be sure...

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Thank daneginni
Reviewed 1 week ago NEWvia mobile

This hotel had the worst bed we've ever slept on! When I walked in the room, the first thing I noticed was the bed was sunken in in the center! Very obvious!The toilet seat was broken ! The jacuzzi did work very well though!

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Helpful?
Thank Sheri G
9896248000, Front Office Manager at Country Inn & Suites By Carlson, Birch Run, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards. Madison C Front Desk

London
Reviewed 1 week ago via mobile

Last minute travel to Birch Run started with a great special rate I found online. $58 US per night. Staff was friendly. Room was clean, and beds were somewhat comfortable. The breakfast provided was decent, except the food server unit had a broken lid and was hard to maneuver. The only issue was the pool was drained one morning and...

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Helpful?
Thank frazandtina
9896248000, Front Office Manager at Country Inn & Suites By Carlson, Birch Run, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your time with us. We look forward to your next stay! Madison C Front Desk

Birch Run, Michigan
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Diane G
9896248000, Front Office Manager at Country Inn & Suites By Carlson, Birch Run, responded to this review

Houghton
Reviewed 2 weeks ago

Due to illness, we had to cancel our overnight stay at this hotel last minute. Andy at the Front Desk was awesome to work with to make that cancellation and help us avoid any fees. We will re-schedule our stay when everyone is feeling better. Thanks!!

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Helpful?
Thank Susan_Smith_107
9896248000, Front Office Manager at Country Inn & Suites By Carlson, Birch Run, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you were taken care of to the best of our ability. We look forward to your re-scheduled stay! -Madison C

Warren, United States
Reviewed 2 weeks ago via mobile

And very clean. Right next to the outlet mall. Easy ride to Frankenmuth. LOTS of restaurants nearby. Rooms were comfortable, a little worn and each had obvious physical problems that should have been detected by housekeeping and fixed before allowing the rooms to be occupied. Very hospitable staff did their best to correct the issues once we informed them. Breakfast...

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Thank Gregory T
Cambridge, Canada
Reviewed 2 weeks ago

The hotel is within walking distance to a number of places to eat and the outlet mall. While there were a few small things that could have used a little TLC the hotel itself was very clean and comfortable. What adds to the experience at this hotel is the extremely friendly and helpful staff. I would definitely recommend this hotel...

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Thank wilk19
Thompsonville, United States
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Diane S
9896248000, Front Office Manager at Country Inn & Suites By Carlson, Birch Run, responded to this review

Saint Clair Shores, Michigan
Reviewed 3 weeks ago

Selected this hotel from online search. Husband and I were going to have a 3 night/4 day getaway which was what I asked for as a Christmas gift. We were excited as it has been a very long time since we have taken a long weekend. When we approached the front door several guests were smoking on the lovely porch....

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Helpful?
Thank ra620
9896248000, Front Office Manager at Country Inn & Suites By Carlson, Birch Run, responded to this review

On behalf of the entire staff at the Country Inn & Suites, we apologize for the concerns you shared about your experience at this hotel. I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback, as feedback like yours helps us deliver better results. Please accept our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Country Inn & Suites By Carlson, Birch Run

Address: 12112 South Beyer Road, Birch Run, MI 48415
Region: United States > Michigan > Birch Run
Price Range: $88 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Birch Run 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson, Birch Run
Country Inn & Suites By Carlson, Birch Run Hotel Birch Run
Country Inn Birch Run
Birch Run Country Inn
Country Inn & Suites By Carlson, Birch Run Michigan
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Birch Run staff and other travellers.
3 questions
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1 month ago

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Questions? Get answers from Country Inn & Suites By Carlson, Birch Run staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King room had afridge and microwave for your convenience.”
 of 5 bubbles daneginni, 22 Mar 2017 | Read review
“Do not book the whirlpool suites.”
 of 5 bubbles ra620, 2 Mar 2017 | Read review
“Be sure to get a complimentary cookie from the front desk upon arrival. They are not your regular cheap cookie. They are large and tasty!”
 of 5 bubbles butchartd, 22 Feb 2017 | Read review
“If you want complete silence, ask for 3rd floor. It's extra quiet at bed time!”
 of 5 bubbles msbran0101, 31 Jan 2017 | Read review
“Upstairs room was very quiet.”
 of 5 bubbles steph58m72, 30 Jan 2017 | Read review
5 of 5