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Holiday Inn Express Birch Run (Frankenmuth Area)

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Holiday Inn Express Birch Run (Frankenmuth Area)
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246 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Birch Run (Frankenmuth Area)
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Showing 246: English reviews
Aurora, Canada
Reviewed 28 August 2013

I have no problem with pets but when the staff lets the owners allow the animals to jump all around the common area(the furniture) I have a problem. I have extreme allergies and was not able to enjoy the breakfast provided because animals were allowed to roam the common areas in the dining/seating area the night before. I paid for...

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Helpful?
Thank Doug024
ExpressBirchRun, Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Doug024, We would like to deeply apologize for any unpleasurable experiences you had during your stay. As you may be aware, we are a pet friendly hotel and expect pet owners to be responsible for their pet during their stay. We assure you this is not a common occurence at our property as our staff sees to accomodate guests...

Reviewed 27 August 2013

If you look for shopping, the location is very convenient, just cross street from the Premium Outlet. This hotel is also a good option if you want to visit frankenmuth, just few kms away. The rooms are new and the service is great. The breakfast is more than enough. Our dog loved to stay there :-)

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Helpful?
1Thank JTravellerBR
ExpressBirchRun, Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear JTravellerBR, Thank you so much for such positive feedback on your recent stay. We enjoy giving guests the option to bring their beloved pet friend along with them during their travels. We hope you come back to the Birch Run area again soon, as we would love to have you as a returning guest. Kindest Regards, Brittany Online Guest...

Grand Rapids, Michigan
Reviewed 27 August 2013

We stayed @ this Holiday Inn Express the week before Labor Day. We booked on-line w/the Holiday Inn site. We decided to add a day and called the hotel directly. The person I spoke to was extremely helpful and there were no problems. The hotel was on the "other side" of the highway from the Outlet Mall. I thought it...

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Helpful?
Thank Foodkop
IHGCare, Guest Relations Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Foodkop, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you...

Woodslee, Canada
Reviewed 22 August 2013

I found this hotel to be quite clean and comfortable. The front desk staff were very efficient and check in was very quick. I was actually pleasantly surprised by the breakfast provided. It was a little far to walk to the mall with my mom - so I am glad this wasn't the reason we booked.

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Helpful?
Thank mac1927
ExpressBirchRun, Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear barracudachick, Thank you so much for providing such positive feedback about our staff and hotel. We are very pleased you had a great experience from the moment you arrived. We look forward to having you as a returning guest! Kindest Regards, Brittany Online Guest Service Specialist

ESSEX
Reviewed 9 August 2013

My Canadian cousin who we were visiting in Ontario suggested visiting Frankenmouth in Michigan. My daughter wanted to take advantage of the sales in the Birch Run shopping mall to purchase some clothes as she was starting a new job on our return to London. This hotel is a 2 minute drive from the mall. The men dropped us girls...

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1Thank MARYLOUESSEX
ExpressBirchRun, Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear MaryLouEssex, We are so happy to hear you had such a wonderful experience at the hotel during your shopping trip! Our hotel takes pride in guest satisfaction and providing an enjoyable experience for especially those traveling to Birch Run. We hope to have you as our guest again in the future. Thank you for the positive feedback! Kindest Regards,...

Reviewed 6 August 2013 via mobile

I booked this hotel at a low rate available to me because I am a travel analyst. I did not expect the hotel or rooms to be high end or particularly fancy, however this hotel has the upgraded logo that I know Holiday Inn can only utilize once certain renovations and upgrades have been accomplished within the facility. Therefore I...

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Helpful?
1Thank MissSarah1980
IHGCare, Guest Relations Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear MissSarah1980, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the...

Michigan, USA
Reviewed 5 August 2013

My sister and I stayed here for a night. Upon our arrival the front desk was busy. The gal at the front desk made sure that we were "seen" and then proceeded to check us in quickly. Give us a recommendation on local restaurants and coupons for shopping. Our room was pretty much a standard hotel room. Clean and comfortable...

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Helpful?
1Thank Stephanie W
ExpressBirchRun, Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Stephanie W, Thank you for recently choosing to stay at our hotel and providing such great feedback about our staff and accomodations. We are happy to hear you had great experiences from the moment of your arrival until your departure. We also apologize for any minor inconveniences you had during your stay as we do our best to strictly...

Reviewed 4 August 2013 via mobile

Everything about this hotel was great ! Only 1 issue we had was tv stopped working on the morning of checkout - not really a big deal though Lots of extras including games room , pool, decent breakfast included in stay! Would definitely stay again

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Helpful?
Thank Lrjr77
ExpressBirchRun, Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Lrjr77, We are very glad you provided us with feedback from your recent stay, both pro and con. We deeply apologize for any issue you had during your time with us. If there is anything we can do to improve your future experiences, please do not hesitate to contact the manager on duty. It means a great deal to...

Timmins
Reviewed 3 August 2013

one night stay on a shopping adventure to Birch Run Premium Outlets.\beautiful clean hotel with the most amazing comfortable bed. great pillows(firm and soft available on the bed) The complimentary breakfast was wonderful and had a selection of hot and cold foods. The food was replenished often so if you were there later in the morning, the food had not...

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Helpful?
Thank empey
ExpressBirchRun, Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear empey, It is our pleasure that you had such a great experience not only with your guest room but also our other amenities we have to offer. We hope that you choose our hotel in your future stays as we will be sure to continue to provide you with a wonderful stay. Thank you for such positive feedback. Kindest...

Canada
Reviewed 28 July 2013

On the last leg of our vacation, we decided to shop at the Birch Run outlets and this hotel is very close to them. The Holiday Inn's rate was great, the room was clean and comfortable and we enjoyed the pool (which had an accessibility lift in the pool and hot tub as well as a view of a wheat...

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Helpful?
2Thank melpitber
ExpressBirchRun, Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear melpitber, We are so pleased to hear you had such a wonderful time at our hotel during your trip! It is our pleasure to give IHG Rewards Club Members an outstanding experience. As our guest, we are glad to had a chance to take advantage of our breakfast and pool area. We hope to see you again soon! Kindest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
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Additional Information about Holiday Inn Express Birch Run (Frankenmuth Area)

Address: 12150 Dixie Hwy., Birch Run, MI 48415
Region: United States > Michigan > Birch Run
Price Range: $122 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Birch Run (Frankenmuth Area) 2.5*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Birch Run (Frankenmuth Area) Hotel Birch Run
Holiday Inn Birch Run
Birch Run Holiday Inn
Holiday Inn Express Birch Run (Frankenmuth Area) Michigan
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Birch Run (Frankenmuth Area) staff and other travellers.
4 questions
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Clinton Township, Michigan
over a year ago
Saint Joseph, Michigan
7 months ago
Clinton Township, Michigan
over a year ago
Detroit, Michigan, United States
over a year ago

See all questions (4)

Questions? Get answers from Holiday Inn Express Birch Run (Frankenmuth Area) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor room”
 of 5 bubbles sgrapner, 6 Sep 2016 | Read review
“Rooms in the back of the hotel are quieter.”
 of 5 bubbles 772allenb, 7 Aug 2016 | Read review
“Ask for a room away from the Elevator and Pool area.”
 of 5 bubbles xtrimex, 18 Jun 2016 | Read review
“Our room was on the second floor. Nice and quiet.”
 of 5 bubbles efhowcroft, 15 Dec 2015 | Read review
“All rooms are comfortable with the required amenities.”
 of 5 bubbles lbauldry, 11 Dec 2015 | Read review
5 of 5