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Comfort Inn Birch Run

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Comfort Inn Birch Run
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267 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Grand Bend, Canada
Reviewed 16 September 2014

Nice clean hotel. Friendly staff. Had indoor pool all to ourselves. Breakfast was decent. Good location. Would recommend this hotel. We stayed for 2 nights,3 couples,they put us all close together which was convenient for us. Never had any problems at all.

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Helpful?
Thank Mark G
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for the wonderful compliments and staying with us! I'm so glad that you enjoyed our hotel, amenities and staff. We strive for 100% guest satisfaction and I'm pleased to see this was met with you. I hope that you stay with us again when your in the area. Front Desk Manager Keri Brack

Aurora, Canada
Reviewed 11 September 2014

We stayed at this Hotel/Inn for one night being Aug 22 2014 in order to go shopping at the Premier Outlet Mall (Same deals as in Canada, would not go back to the mall) , on our way back to Toronto from a Chicago family vacation trip. Hotel was excellent in appearance outside, staff were very courteous and quite knowledgeable....

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Helpful?
Thank William F
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us and for such nice compliments! I'm very glad to see that you enjoyed our hotel, amenities and staff. We strive to make every guest' stay a comfortable one. I hope that you choose to stay with us again when your in the area. Front Desk Manager Keri Brack

Coral Springs, Florida
Reviewed 9 September 2014

If I would have to assign a reward for the worst breakfast of the year, today's breakfast at this Comfort Inn would be a true winner. We walked into the breakfast room, looked at the empty containers, frustrated guests and our first guess was that place has been robbed. Breakfast host was just standing there. I went up to her...

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Helpful?
1Thank 135catherineg
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm so sorry about breakfast, that does not happen, it was an isolated incident. Thank you for the compliments on our staff, we do strive to make every guest experience a great one! I do hope that you stay with us again and let us prove to you that everything here is exactly what...

Roscommon, Michigan
Reviewed 3 September 2014 via mobile

My husband and I stayed two nights. The room was very large and clean. The overall appearance of the property, inside and out, was very neat, and welcoming. The staff was very friendly at check in, and accomodating for our needs. We enjoyed our stay, and we would stay again when in the area.

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Helpful?
1Thank Sue L
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for choosing to stay with us, I'm very glad that you enjoyed our hotel, staff and amenities. I hope that you stay with us again when your in the area again. Front Desk Manager Keri Brack

Toronto, Canada
Reviewed 2 September 2014

This hotel was better than expected, the rooms are clean, the area is close to the Outlets and not far from Frankenmuth. The free popcorn was really nice and breakfast good. One negative is that we paid a lot more than what a hotel like this is worth, so would advise not to visit on Long weekends and to book...

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Helpful?
Thank Cioccolato18
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us. I'm sorry that you felt our pool and hot tub were not cleaned well , however I can tell you that they are cleaned daily. I hope that we can accommodate your future lodging needs. Front Desk Manager Keri Brack

Manteno
Reviewed 2 September 2014

We used up a free choice rewards night to stay at this location being so close to Frankemuth. Upon arriving the desk clerk and manager were very friendly and helpful. The room was also very clean and comfortable. It was a little noisy being on the 2nd floor but since we were so exhausted from the day we slept very...

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Helpful?
2Thank handyrandy6201
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for choosing to stay with us! I'm very sorry that our staff was not acting professional. I do hope that you stay with us again when your in the area. Front Desk Manager Keri Brack

Clearwater, Florida
Reviewed 2 September 2014

I was worried about staying here as I had read some poor reviews but I have family who stay here every year when shopping Birch Run. I had no problem with my room except for the water restrictor in the shower. It is really hard to rinse your hair (kinda like that Seinfeld episode). Our room was clean and odor...

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Helpful?
Thank michelle h
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for choosing to stay with us! I'm very glad to see that you enjoyed our hotel and you will stay with us again when your in the area. Front Desk Manger Keri Brack

Ashtabula, Ohio
Reviewed 27 August 2014

Somehow when researching this hotel, I got the impression that it was above average. I was mistaken. Room 270 smells like stinky feet. Water stains on wall around air conditioner may indicate the reason for smell. I bought car fresheners and clipped them to the air conditioning unit, and this helped. The odor was not really strong, just mildly unpleasant....

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Helpful?
Thank tina g
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

We accommodate many guests each evening, and we strive to make everyone's stay a satisfying one. The goal of our hotel is to provide dependable service to all of our guests. Consequently, it's disappointing to learn that your unhappy. I want you to know that comments and suggestions we receive from our guests are taken seriously. Your willingness to share...

Dayton
Reviewed 26 August 2014

Great place to stay the night, indoor pool and spa, free gym, excellent breakfast, close to shopping center, the area is quiet and safe, the breakfast items are excellent choices, and plenty to choose from,

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Helpful?
1Thank michael_joe36
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm happy to see you enjoyed our hotel and amenities. I hope that you choose to stay with us again when your in the Birch Run/Frankenmuth area. Keri Brack

Canada
Reviewed 20 August 2014

Front desk staff was polite but not friendly or particularly helpful. At breakfast my husband said to the staff "hi there, just wanted to let you know the coffee dispenser is empty". She didn't even acknowledge him, walked right past him, picked up the jug and walked away. The day we checked in we found a tube of someone's cortisone...

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Helpful?
2Thank shellcor
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us, I'm very sorry that you didn't have a good experience while you were here. We strive to make every guest happy and 100% satisfied while they are here with us. I do hope that you stay with us again when your in the area and let us prove to you that we are a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
99 Spacious and Newly Renovated roomsWhirlpool Suites AvailableComplimentary Hot Breakfast, Indoor heated pool, Hot tub, Fitness Room, Game Room, Guest Laundry, Free Wireless Internet, New Flat Screen TV's, In room microwave, refrigerator, hair dryer, iron, ironing board and coffee maker. Meeting/Conference Room ~ Accommodating 60 people1/4 mile from Premium Outlets1/4 mile from Birch Run Expo Center7 miles from Frankenmuth Easy Access to Flint and Saginaw ... more   less 

Additional Information about Comfort Inn Birch Run

Address: 11911 Dixie Hwy, Birch Run, MI 48415
Region: United States > Michigan > Birch Run
Price Range: $116 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Birch Run 2.5*
Number of rooms: 99
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Also Known As:
Comfort Inn Birch Run Hotel Birch Run
Comfort Inn Birch Run Frankenmuth
Birch Run Comfort Inn
Comfort Inn Birch Run Michigan
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Birch Run staff and other travellers.
1 question
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Farmington Hills, Michigan
over a year ago

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Questions? Get answers from Comfort Inn Birch Run staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try it o stay in a corner room, away from the road a bit.”
 of 5 bubbles loonqueen, 17 Nov 2016 | Read review
“End suite was quiet and parking outside exit door easy”
 of 5 bubbles glene2015, 18 Oct 2016 | Read review
“Ground floor , back building !”
 of 5 bubbles Inchgirl, 14 Oct 2016 | Read review
“Rooms closer to the front of the hotel have better access to the breakfast, pool, computer room.”
 of 5 bubbles Jymvee, 9 Sep 2016 | Read review
“we were on second floor very quiet”
 of 5 bubbles jmt81667, 8 Jul 2016 | Read review
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