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Hampton Inn Cadillac

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Hampton Inn Cadillac
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357 Reviews from our TripAdvisor Community

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Showing 356: English reviews
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Indianapolis
Reviewed 3 days ago NEW

Recently renovated, well kept, clean rooms, friendly/helpful staff. As compared to other Hampton Inns I've stayed, Cadillac MI hotel is probably the best overall for quality and service. Decades ago I stayed at many hotels and recently Hampton Inns in general are better than what I recollect in building/room quality. The Cadillac, MI hotel I would easily compare to some...

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Thank HankIndianapolis
Howell, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

What a great place to stay. I travel on business and frequently my wive goes with me. She's a quilter and brings her sewing machine so she can work on quilts while I'm busy during the day. This hotel has spacious, well lit rooms which my wife really appreciated. The beds were very comfortable making for great sleeping conditions. Then...

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Helpful?
Thank Robert L
About Hotel's Favourite Review
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear Robert L; Thank you very much for your recent review about our hotel. We are so happy to see that you had a great stay. We appreciate the kind words about our staff as well as the overall hotel accommodations and breakfast. We are very glad that your wife was able to comfortably work on her quilts while you...

Reviewed 1 week ago NEW

From the friendly service, to the nicely appointed rooms, this location is the perfect place to stay! Fortunately, a terrific Mexican restaurant is across the parking lot for a quick and delicious meal.

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Thank 792kellyew
Grosse Pointe Park, Michigan
Reviewed 1 week ago

Not a good experience -- three youth hockey teams and two youth ski teams were in the hotel for the weekend. The children playing hockey on all floors was bad enough, but the police arriving on Saturday evening was a bit of a surprise. The pool was closed as someone had used it as toilet. Breakfast was average at best....

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Thank T M
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Thank you for your recent stay here at the Hampton Inn of Cadillac. We are very sorry for the issues that accrued while you were with us. We are taking the proper steps to assure this kind of issue doesn't accrue again. As we strive ourselves on great customer service. We hope to see you again on your next trip...

Ontario, CA
Reviewed 1 week ago

We stayed overnight at the Hampton in Cadillac Michigan and were very impressed with our stay. The staff were very friendly, the breakfast was perfect in the morning and most importantly the rooms were spacious and clean. The wifi worked great for the kids and the Mexican restaurant next door was an added bonus. I would stay here again.

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Thank Jennrz
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Thank you for your recent stay here at the Hampton Inn of Cadillac MI. We are very happy you enjoyed your stay with us. As we strive ourselves on great customer service. We hope to see you again on your next trip to Cadillac.

Howell, Michigan
Reviewed 3 weeks ago

Clean room, great breakfast, comfortable beds, pool. Hot tub looked gross so we skipped that. The workout room was clean and a nice bonus. The gathering space & the free breakfast were the was the reasons that we switched our reservations to the Hampton Inn.

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Thank B7244DNjamesm
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear B7244DNjamesm; Thank you for your review about our hotel. We are so happy to see that you enjoyed your stay with us! We hope that we have the opportunity to welcome you back the next time you visit the Cadillac area. Sincerely, Jason Day General Manager

Bluffton, Indiana
Reviewed 4 weeks ago

Found hair ball in the sheets. Ugh!!! Notified the staff and they really didn't seem to care too much. They wanted to know what I thought they should do vs what they would do. I told them I'd like points towards my account, but they only offered 1,000 points. Any stay is 30,000 points on average. Poor customer service.

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Thank anncR5565WF
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear anncR5565WF; We apologize for the housekeeping incident within your room during your stay with us. This is not of the norm for our hotel and we would like a chance to make it right. Please consider staying with us again the next time you are in Cadillac so we can ensure you a pleasant stay. We look forward to...

Reviewed 4 weeks ago

Went for a fun filled weekend with the grandchildren, stay at hotel for swimming with grandpa. Staff fully aware of this. Only to discover boiler broke and water freezing!!! When we asked staff about this, we were told the part needed would not be in until the following Wednesday. we checked out!

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Thank ronaldn87
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear ronaldn87; We do sincerely apologize for the inconvenience of the inadequate pool temperature upon your check in at the hotel. We did have some issues with pool maintenance and this has been corrected since your early departure from our hotel. We would love the chance to welcome you back again. Please consider us again when returning to the Cadillac...

Reviewed 4 weeks ago via mobile

From the moment we checked in, the staff was friendly and accommodating. Needed a later checkout, and they arranged it with no problem. Very friendly staff, room was clean, breakfast was good, would definitely stay there again.

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Helpful?
Thank Sharon H
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear Sharon H; Thank you for your wonderful review about our hotel! We work hard to ensure that all of our guests experience a comfortable and enjoyable stay with us and we are glad to see that we accomplished this! We look forward to welcoming you back again soon! Sincerely, Jason Day General Manager

Reviewed 4 weeks ago

The beds were surprisingly uncomfortable for a Hampton Inn. Breakfast staff was great, breakfast was average, and the front desk workers were not as friendly and helpful as I expected... Did not want to make restaurant recommendations, etc.

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Helpful?
Thank dianek319
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear dianek319; Thank you for your recent review about our hotel. We are sorry to see that the front desk agents were not able to make dining recommendations. This will be discussed during our next front desk training session. We are also very surprised to see that the beds were not comfortable as this is not the norm for our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The spacious Hampton Inn(R) hotel is ideally located within walking distance of the beautiful Lake Cadillac which has hiking trails, picnic areas and swimming for your enjoyment. Lake Mitchell is another beautiful lake for summertime fun. There are also many cross country trails. Guests visiting the area will enjoy the many unique boutiques and small town shopping areas that are located just blocks away. ... more   less 

Additional Information about Hampton Inn Cadillac

Address: 1650 South Mitchell Street, Cadillac, MI 49601 (Formerly Cadillac Hotel)
Region: United States > Michigan > Cadillac
Price Range: $124 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Cadillac 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Comfort Inn Cadillac Hotel Cadillac
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Questions & Answers

Questions? Get answers from Hampton Inn Cadillac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were facing the parking lot and heard a large group of motorcycles come in late at night. The whole building shook.”
 of 5 bubbles D2713QOkimt, 25 Oct 2016 | Read review
“Don't get the room next to the house cleaners.”
 of 5 bubbles Karenma2016, 2 Oct 2016 | Read review
“4th floor away from elevator”
 of 5 bubbles 243DLP, 19 Sep 2016 | Read review
“Chose a room at the back of the hotel.”
 of 5 bubbles jamiew908, 28 Aug 2016 | Read review
“Top floors are always the most quiet”
 of 5 bubbles avmm3, 4 Aug 2016 | Read review
5 of 5