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Crown Promenade Perth

TripAdvisorUS$128*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$250*
US$128*
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US$134*
US$134*
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Crown Promenade Perth
Crown Promenade Perth
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930 Reviews from our TripAdvisor Community

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Showing 922: English reviews
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Sydney, Australia
Reviewed 3 days ago NEW

Good. Room size is large with couch, king bed and desk. 2 bottles of free water and good security (lift and room). Room was clean and felt new. Various good restaurants on site to suit all budgets (Nobu to Maccas) Reasonable location although a car needed to get into the city. Free parking nearby so avoid valet unless you want...

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Helpful?
Thank Europeoz
Perth, Australia
Reviewed 4 days ago NEW

Stayed the night for a friend's wedding and because I wanted to check this hotel out. For approx $200 a night inc breakfast you come to expect certain things. . . The room size is adequate and clean with very modern furnishings. I appreciated the slippers but was disappointed when I couldn't find a shower cap and toothbrush in the...

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Helpful?
Thank michelineong
Perth, Australia
Reviewed 1 week ago

We stay at this hotel every time we have to go into the City and have never been disappointed. Rooms, bedding, bathrooms all top notch. Location is perfect; close to airport, Perth CBD just across the Swan River, central for catching up with friends and relatives from the country and a massive casino complex just across the road. Just one...

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Thank suenmick2016
Reviewed 1 week ago

We've stayed here often because it is average priced for the convenient location in the Crown Casino Complex. The Casino is opposite the hotel within the Crown complex. In the same complex there is the Crown Theatre that has some wonderful shows. The hotel reception staff can be quite unpleasant and unhelpful at times. The valet staff are always helpful,...

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Helpful?
Thank mariannem351
Sydney, Australia
Reviewed 1 week ago

Having tried most of the big names in Perth, my business trip location led me to explore what the Promenade has to offer. A week away required a certain level of comfort. Well! From the first touchpoint - the enthusiastic opening of my cab door and warm welcome from the doorman - to the last (the checkout), I was pleased...

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Helpful?
Thank CherylB1510
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Thank you for your excellent review, CherylB1510. I was delighted to learn that our staff managed to impress from the minute you arrived and I will ensure your kind words are shared with my team. Your comments regarding our comfortable bed, amenities and hotel facilities are also very much appreciated. I look forward to welcoming you back to Crown Promenade...

Reviewed 1 week ago via mobile

Good hotel, casual approach to check in and check out ... problems with our bill that took awhile to sort out at check out. Ok pool and gym area. Breakfast at Market and Co was good, although it was a busy morning and staff weren't very friendly. Really comfortable beds. I wished we had booked into the Metropol or Towers...

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Helpful?
Thank LJM841
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Thank you for your review, LJM841. Firstly, I would like to apologise for the issues during your stay and rest assured I will address this feedback with my team. Please feel free to contact me directly if you would like to discuss any aspect of your stay in further detail. Sincerely, Anthony Mauro Front Office Manager Crown Promenade Perth +61...

Denmark, Australia
Reviewed 1 week ago via mobile

On my 2nd time staying here for a business trip, we were upgraded to a suite. They have the most comfortable beds I have ever slept on. Excellent room service. I had a coffee emergency in the morning when I couldn't work out how to use the pod coffee machine, but help was there in a flash. Nothing wrong with...

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Helpful?
Thank Catherine M
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Thank you for your review, Catherine M. I was delighted to learn your stay was "faultless" and appreciate your continued loyalty. Our Suites are indeed spacious and offer expanded amenities such as Nespresso machines which I am glad you enjoyed. I look forward to welcoming you back on your next visit. Sincerely, Anthony Mauro Front Office Manager Crown Promenade Perth

Auckland, New Zealand
Reviewed 3 weeks ago via mobile

Don't often write bad reviews but staff very rude, "free parking" is a joke (=$50 per day valet). Rooms pretty average and compact. Much better hotels for lower price. Won't be staying again. Was the holiday inn just rebranded along 3 star service at best.

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Helpful?
Thank 446seanr
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Dear 446seanr, Thank you for your review and for taking the time to speak with me directly regarding your stay. If there is anything further I can do to assist; please feel free to contact me. Sincerely, Anthony Mauro Front Office Manager Crown Promenade Perth

Perth, Australia
Reviewed 4 weeks ago

Be prepared that when you come to check in at any of this resorts 3 hotels, you might find that you don't have a reservation. I made a booking to stay at Crown Promenade last month as a surprise night away for my husband's birthday. I made the booking using my name, my email, my mobile, my credit card, my...

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Helpful?
Thank talldutchie
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Dear talldutchie, Thank you for taking the time to share your review on Tripadvisor. I would like to extend my sincere apologies for your experience during your recent stay. Rest assured, I have shared your feedback with our Reservations Manager to investigate. We have made several attempts to contact you directly. If you have the time, I would appreciate the...

Perth, Australia
Reviewed 4 weeks ago via mobile

Great location. Close to Belmont Race Course and 7 min to airport. Stayed in a twin double and with two adults and two kids plus two big suitcases it was a bit squishy. However it was priced accordingly and we didn't linger in the room. Great restaurants to choose from in the crown complex. The concierge was super friendly and...

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Helpful?
Thank Jay_99_Jay

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Crown Promenade is one of the city’s newest hotels offering exceptional central accommodation in Perth. Spanning eight floors with 291 contemporary guest rooms, the hotel boasts stylishly appointed interiors in a variety of configurations including spa rooms and suites. ... more   less 

Additional Information about Crown Promenade Perth

Address: Great Eastern Highway, Burswood, Victoria Park, Western Australia 6100, Australia (Formerly Holiday Inn Burswood)
Region: Australia > Western Australia > Greater Perth > Victoria Park > Burswood
Price Range: $179 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Perth 4*
Number of rooms: 291
Reservation Options:
TripAdvisor is proud to partner with TravelClick, Priceline, Booking.com, Hotwire, Orbitz, Cheap Tickets, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Crown Promenade Perth reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Burswood Hotel Perth
Burswood Holiday Inn
Holiday Inn Perth
Perth Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Crown Promenade Perth staff and other travellers.
10 questions
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Brighton, United Kingdom
North Yorkshire, United Kingdom
4 months ago
11 months ago

See all questions (10)

Questions? Get answers from Crown Promenade Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from lifts”
Europeoz, 25 May 2017 | Read review
“Ask for a room with a nice view”
mariannem351, 19 May 2017 | Read review
“Room on 5th floor had no noise at all”
CherylB1510, 18 May 2017 | Read review
“Stayed on 3rd floor good views from the window, elevator just outside but didn't hear it.”
tezzone303, 10 Apr 2017 | Read review
“Not near the lifts as people are noisy at night”
davethegolfer, 30 Mar 2017 | Read review
5 of 5
TripAdvisor
US$128* /night
View Deal
PricelineUS$134
Booking.comUS$134
AMOMAUS$250
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*Disclaimer
Prices are for 1 room, 2 adults
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