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Crown Promenade Perth

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Crown Promenade Perth
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909 Reviews from our TripAdvisor Community

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Showing 901: English reviews
Yarra Junction, Australia
Reviewed 3 March 2016 via mobile

This is my third visit here, I find this crown hotel very much the same as the Melbourne Crown. The hotel is nice the food is nice but I feel it just lacks character and soul. The staff are always very polite and friendly which is to be commended considering how busy it gets at this hotel and the volume...

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Helpful?
Thank Joe M
Sophie T, Hotel Administrator at Crown Promenade Perth, responded to this review

Dear Joe M, Thank you for taking the time to write a review on Crown Promenade Perth. I was glad to read that you enjoyed your recent stays with us, especially the level of friendliness and service from our teams. I do apologize that the size and configuration of the bathroom did not meet your expectations and hope this was...

Sydney, New South Wales, Australia
Reviewed 20 February 2016

It was my third stay this week at the Promenade. My room was upgraded and was very clean, quiet and well appointed with all standard facilities. The gym was small but certainly adequate and is tucked away on the ground floor near the pool. The hotel is a within the Crown complex and is a 20 metre walk to the...

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Thank Montana W
Sophie T, Hotel Administrator at Crown Promenade Perth, responded to this review

Dear Montana W, Thank you for taking the time to write a review on Crown Promenade Perth. What a pleasure to receive such positive feedback from our regular guests! I was delighted to read that you enjoyed the facilities at the Hotel and around the Complex. I do apologize for your experience at breakfast though. I can assure you that...

Australind, Australia
Reviewed 17 February 2016

This was our 2nd visit to Crown Promenade Perth. On our 1st visit we were given a room which had facilities for disabled. I would have been happy if they had of mentioned this before we got to our room. Also we were overcharged when booking out. This was rectified once I brought it to the receptionist attention. Our second...

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Thank shazyraz
Sophie T, Hotel Administrator at Crown Promenade Perth, responded to this review

Dear Shazyraz, Thank you for taking the time to write a review on Crown Promenade Perth. Although I was disappointed to read of your first experience with us, I was delighted to read that you stayed with us again and that we provided you with the great experience we aim to provide to all our guests. Please note that in...

Perth, Australia
Reviewed 17 February 2016

stayed one night to see the Lion King, check is was excellent, we managed to check in at 12 (check in time is 3pm) which was appreciated as we had lunch booked for 12.30, the room was clean and modern with all the basic features. the hotel is in a great location if you are visiting the Crown complex however...

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Thank Paul F
Sophie T, Hotel Administrator at Crown Promenade Perth, responded to this review

Dear Paul F, Thank you for taking the time to write a review on Crown Promenade Perth. I was pleased to read that you enjoyed your overall stay with us. I do apologize that you were given a Superior Queen room instead of a Superior King room. I would be happy to investigate the matter for you if you wish....

Perth, Australia
Reviewed 16 February 2016

Review collected in partnership with Amoma.com
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Thank Z3620OCgregb
Sophie T, Hotel Administrator at Crown Promenade Perth, responded to this review

Adelaide, Australia
Reviewed 15 February 2016

Check in a breeze and all our request met with ease. Duty manager Chris, was more than helpful with our requests. Great explanations to answer our questions. Beds were very comfortable and heaps of choices for a meal within a 5 minute walk. Thank you for a great stay.

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Thank John B
Sophie T, Hotel Administrator at Crown Promenade Perth, responded to this review

Dear John B, Thank you for taking the time to write a review on Crown Promenade Perth. Such a pleasure to read that you enjoyed your recent stay with us! I will make sure your lovely feedback is passed onto Chris! We do hope to have the pleasure of welcoming you back to Crown Promenade in the future. Kind regards,...

Broome
Reviewed 14 February 2016

The beds are super comfy and the location is perfect! Close to the airport and to the city. Food and entertainment right at your door step. I love staying here! The rooms are clean and the service is always spot on

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Helpful?
Thank Travelbug6714
Sophie T, Hotel Administrator at Crown Promenade Perth, responded to this review

Dear Travelbug6714, Thank you for taking the time to write a review on Crown Promenade Perth. I was delighted to read that you enjoyed our facilities as well as the level of service received. We look forward to welcoming you back to Crown Promenade in the future. Kind regards, Sophie Taminau Hotel Administrator Crown Promenade Perth Sophie.taminau@crownperth.com.au

Perth
Reviewed 13 February 2016 via mobile

If yr not a gambler and your not seeing a show or attending a conference there is no point staying here . Everything is overpriced not cosy and overbooked . We checked in . Room has no real view . Went to see pool and view of carpark . Decided to go merrywell as recommended . Wine over priced ....

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Thank BtazGallacher
Sophie T, Hotel Administrator at Crown Promenade Perth, responded to this review

Dear BtazGallacher, Thank you for taking the time to write a review on Trip Advisor. Crown Perth is prized by a very diverse range of patrons: leisure guests celebrating special occasions and coming to see a show, locals coming to enjoy a night out at the Casino and enjoy the diverse food and beverage outlets, corporate guests coming for a...

Perth, Australia
Reviewed 8 February 2016

We recently had another fantastic overnighter at Crown Promenade whilst visiting Crown for a show. I love the convenience of the Promenade, facilities are great, its close to everything at Crown without the Metropol price tag and honestly, being greeted with Sparkling wine and macaroons upon check-in, I'll be leaning on Promenade over Metropol next time too!! :-)

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Helpful?
Thank Neisha H
Sophie T, Hotel Administrator at Crown Promenade Perth, responded to this review

Dear Neisha H, Thank you for choosing Crown Promenade Perth again! Such a pleasure to read your comment! I will ensure this is passed onto our teams. We look forward to welcoming you back to Crown Promenade in the future. Kind regards, Sophie Taminau Hotel Administrator Crown Promenade Perth Sophie.taminau@crownperth.com.au

Coogee
Reviewed 8 February 2016

Check-in was seem-less and our room was fresh and clean. We checked out the pool which was also clean and looked very inviting. The only problem was there was no pool towels available for us to utilize. Breakfast in the morning was a full buffet breakfast and we found it to be good value for money.

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Helpful?
Thank robynh404
Sophie T, Hotel Administrator at Crown Promenade Perth, responded to this review

Dear Robynh404, Thank you for taking the time to write a review on Crown Promenade Perth. I was delighted to read that you enjoyed your recent stay with us. I do apologize that no pool towels were available when you were at the pool. This is certainly not the level of standards we aim to provide. Our Concierge team are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Crown Promenade is one of the city’s newest hotels offering exceptional central accommodation in Perth. Spanning eight floors with 291 contemporary guest rooms, the hotel boasts stylishly appointed interiors in a variety of configurations including spa rooms and suites. ... more   less 

Additional Information about Crown Promenade Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia (Formerly Holiday Inn Burswood)
Region: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: $186 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Perth 4*
Number of rooms: 291
Reservation Options:
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Also Known As:
Holiday Inn Burswood Hotel Perth
Burswood Holiday Inn
Holiday Inn Perth
Perth Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Crown Promenade Perth staff and other travellers.
10 questions
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Brighton, United Kingdom
North Yorkshire, United Kingdom
2 months ago
9 months ago

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Questions? Get answers from Crown Promenade Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Save on the $50.00 valet parking fee by parking in the free car park.”
 of 5 bubbles Shane2108, 25 Mar 2017 | Read review
“stay in the metropol or towers instead, much better hotels”
 of 5 bubbles aidyonline, 22 Mar 2017 | Read review
“The other crown is better”
 of 5 bubbles Sisogo, 19 Mar 2017 | Read review
“Go high. The view of the carpark was actually fascinating.”
 of 5 bubbles littlebitofluxury, 9 Mar 2017 | Read review
“Higher floor room overlooking the golf course as the views are great and the rooms are quieter, even the lower level rooms are quiet”
 of 5 bubbles F5422NNrichardw, 22 Feb 2017 | Read review
5 of 5