Rest easy at The Henry, Autograph Collection, located in Dearborn, Michigan. Just steps from Fairlane Town Center and the campus of the University of Michigan-Dearborn, our sophisticated hotel is also only a short drive from The Henry Ford Museum and Greenfield Village. After a busy day, you can savor a delicious meal in our restaurant, order from our extensive room service menu, or simply relax in one of our Dearborn, MI, hotel suites.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Location: The hotel is located in Dearborn Michigan just off the Southfield Freeway (MI-39) and next to the Fairlane Town Center Mall. There are a number of restaurants nearby to the hotel but the immediate area around seems very sleepy. The hotel is also really close to US 12 and I-94 so getting around this area is very easy.
Hotel: The hotel is a delfagged Ritz Carlton which isn't much to look at from the outside. Valet was closed when I was there but there was enough free self parking. The lobby is an absolutely gorgeous space with a nice fire pit area along with a small gift shop. There's a 24 hour fitness center and small indoor pool as well as a two computer business center. Art installations are important to this hotel and there are paintings in the lobby and on all floors.
Check In: Two very friendly agents checked me in and thanked me for being Titanium. I was told I could have a $10 F&B credit or points plus free breakfast. That was a nice perk. Â
Room: An excellent room. That true luxury feeling that's often hard to find in the US. Full sized living room with work area, powder room, large master bathroom, large bedroom and no soundproofing or Wifi issues plus lots of outlets. I was really impressed and was glad I used my SNA
Dining: I had a drink at the bar and was really impressed by the liquor selections as well as the helpful and friendly bartenders. Breakfast was a buffet with an omelet bar, French Toast, scrambled eggs, sausage, potatoes and cold items of pastries, cereal, smoked salmon and the like.
Nothing but good things to say about this property, I'm really glad I stayed here.
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Date of stay: March 2022
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This luxury hotel made a beautiful backdrop for a girl's weekend. The lobby is elegantly decorated with lovely decor and art lining the walls. The staff were very accommodating and friendly. We had adjoining rooms, so my only complaint is that there was a difference in the level of renovation. The king room had hardwood floors and a nice layout in the bathroom where the double room still had the old carpet and a bathroom that needed some fixes. The beds were very comfortable, which made up for a little. The breakfast buffet was around $25, but we didn't like our food. It was very over-cooked but edible. stay.
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Date of stay: April 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From the bellman to the front desk to the staff, all wonderful. Classic former Ritz Carlton with still some shine left. The rooms are a bit sparse and need updating and a bit more attention to detail. Such as, not a piece of paper or a pen anywhere! Bathroom was spacious and well appointed. The views from the upper floor was wonderful of the area and the hotel is well located to everything we needed in Dearborn. For the price, the rooms should be better appointed and updated. The lobby restaurant is also something that needs attention. Went to make a dinner reservation before our arrival and it required a deposit! When we ate there it was nothing more than a hotel style diner, nothing special and the food was nothing special, so what gives? Pool and spa were a little tattered also. The staff was terrific!
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Date of stay: July 2022
Location
Service
Sleep Quality
Room Tip:Â View of the city was nice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Husband and usually stay downtown, but thought lets stay somewhere different. We were there three nights. The first day there was no room cleaning, however a young lady Tina came up with all the essentials to restock the room. Day two we left around 10:30 am returning at 4:30 and room was not serviced.After we made management aware and requested they come clean after 6:00 as we had an engagement and was trying to get dressed, we got knocks four knocks wanting to clean and 3 phone calls disrupting our dressing and hence ran late. Got several calls of apologies, however very disappointed. The valet guys were great and remembered our name.
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Date of stay: March 2020
Value
Rooms
Service
Room Tip:Â upper floors you can see downtown Detroit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monique C, Front Office Manager at The Henry, Autograph Collection
Responded Jun 9, 2020
debraf18, Thank you for sharing your experience about your stay at our hotel. I sincerely apologize that we failed you in service from the housekeeping to the follow up. We have since worked with the team to ensure that checklists and housekeeping task sheets are properly followed and how to respond to a missed cleaning service. We appreciate the positive feedback for our valet staff. We hope that if you are ever in the area that you give us another try. Thank You,
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Might be a good hotel but for an Autograph property to have no waters in rooms, couldn’t find a pen to save my life, LOUD a construction literally so loud we could not conduct Zoom meetings, no room service, no snacks or minibar in room, no restaurant open in the morning. We found ourselves extremely pressed to even relax. Told front desk about room noise that we couldn’t talk below a yell, they told me someone would call, nobody did, manager seemed exhausted with trying to do damage control. Not a good experience for anyone. Try when construction is done maybe?
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Date of stay: May 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monique Cole, Guest Services / Front Office at The Henry, Autograph Collection
Responded May 16, 2021
I sincerely apologize that our offerings are not what you expected. We hope that that renovations will be completed soon. We are also hopeful that our hotel can return to the normal offerings by the summer months. During the week restaurant does not offer breakfast due to the low occupancy. Brunch is being offered on the weekends. I am hopeful that once it picks up we will offer breakfast 7 days a week. We would love to have you as our guest again when we can better accommodate your needs.
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First time in Henry by Autograph, a very classy classic hotel property, great service. Staying here since middle of last week and still a few days more to go. But it’s important to share issues faced here which is probably a process defined in this particular case. I have been leaving my laundry filling out the form diligently every day… but no one cares to pick despite it being prominently propped up every single day… this is odd.
Second most important stuff happened today, I always press my clothes prior evening and use the iron and the ironing board was trying the same just now only to realize that the iron had some melted material stuck on the ironing surface, I never expected this to be a possibility as I was just pressing my expensive shirt and found a stain mark on shirt and looked at the iron base in horror to see a patch of dark material stuck, which now melted or something and stained shirt
I have complained to the reception team and they said they will replace my board and iron and am waiting …… not even sure who will pay for the shirt now …
Professionalism is an opportunity for sure and house keeping standards in ensuring all equipment offered to guests are working and in the very least doesn’t damage guest requirements .
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Date of stay: September 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at The Henry, Autograph Collection
Responded Sep 23, 2024
Thank you for sharing your experience. While we are delighted to hear you enjoyed our service overall, we are disappointed to hear about the issues you've encountered with laundry and the ironing equipment. We take your feedback seriously and will address these concerns with our staff to improve our standards. We hope you enjoy the rest of your stay and we look forward to providing you with a much better experience in the future. John Lerchen General Manager
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A nice getaway hotel. The artwork throughout the hotel gave us the feeling of being in an art gallery. Professional staff were attentive without being obnoxious. Room was comfortable and quiet. Loved the buffet breakfast: good selection of healthy options as well as the usual treats. Highly recommend this hotel.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monique C, Front Office Manager at The Henry, Autograph Collection
Responded Jan 6, 2020
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Henry, Autograph Collection. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Sincerely, Monique Cole Front Office Manager
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What a great Hotel this is. The rooms are stunning, the hallways decorated with original artwork, and the service absolutely topnotch. The bar scene is great for more mature clients and the food good from a limited bar menu. The breakfast buffet is wonderful. My only complaint, the executive lounge food and beverage service is closed until further notice, likely due to Covid restrictions. Thankfully the lounge is open with stunning views of downtown Detroit and the Rouge Plant.
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Date of stay: October 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monique Cole, Guest Services / Front Office at The Henry, Autograph Collection
Responded Dec 20, 2021
Although your stay was in October I do apologize that I am just now responding. We appreciate any and all feedback from our guests experiences such as yours. It seems you enjoyed your time while visiting Dearborn and are thrilled that you did. Thank You, Monique Cole Front Office Manager
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Having read the other reviews it seems like customer service varies depending on who you talk to. I have to say everyone I interacted with exceeded my expectations when it came to customer service. They have a solid and friendly staff who showed genuine interest in making sure you enjoyed your stay (especially the bar and restaurant staff). Very nice pool and hot tub area. Awesome bar and restaurant (with locally inspired food). Good location, about half way between the airport and downtown. It is kind of in a mall area so there are a few other "ok" food options near by. Yes, the rooms are showing their age but nothing was unacceptable or needing replacement. Not yet at least, but soon they will be. My only suggestion would be if they upgraded the room to also upgrade the toilet, which was extremely low to the ground. But I would definitely stay here again.
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Date of stay: September 2022
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our stay started great at The Henry but turned south on Saturday night when an incredibly loud and intoxicated group of guests began to stumble down the hallway of our floor and start to party in the room adjacent to ours. Having this occur around 1:30/2 AM put a damper on how well our stay was going. Management was notified, and within 30 minutes, someone arrived and handled the situation.
The hotel didn’t seem overbooked this past weekend, so it would’ve been nice not to have a group placed so close to our room. The staff at checkout didn’t seem to wow us either. Nobody asked us how our stay was or much else than taking our keys. Hindsight, it would’ve been nice to have had some vouchers sent to us for breakfast in the AM.
I’d probably find a different Marriott location the next time I’m in the SE Michigan area.
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Date of stay: February 2023Trip type: Travelled with family
Room Tip:Â Free parking. The pool area is showing signs of age.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have really bad allergies and find when I stay in older hotels that I have a rough time.
This hotel did not do it to me. It was very clean and the shower curtains had no mould or stains. The sheets were spotless and no scents to them.
It doesn’t help that I am a germaphobe as well.
Sometimes I find in hotels the lobby is way better than the rooms but this hotel kept its cleanliness the whole way through into the rooms.
So I guess to answer I found that there were no issues at all regarding air quality or cleanliness.
I hope this helps 🙂
There are more places to choose from in the Dearborn area.
PRICE RANGE
C$337 - C$469 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the henry, autograph collection hotel dearborn, dearborn ritz carlton, ritz dearborn, ritz-carlton dearborn
LOCATION
United StatesMichiganDearborn
NUMBER OF ROOMS
308
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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