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The Henry, Autograph Collection

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710 Reviews from our TripAdvisor Community

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Showing 684: English reviews
Miami, Florida
Reviewed 30 May 2015

When in the Detroit area, the Henry is a great selection. Reasonably priced. Very clean. Minutes from Detroit's airport. Near a major mall and some museums. You are only about fifteen minutes from Detroit itself. The food is good in their restaurant Tria, although you will find it priced like most hotels... costly. The staff is very friendly and always...

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2Thank louis f
Reviewed 27 May 2015 via mobile

Really liked the design of the place. Room was comfy. Room service was great. Staff was all very friendly. Stayed for four days and wish I could have stayed longer. Would come back and stay in the future.

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1Thank Dennis G
Nunya
Reviewed 27 May 2015

We called the Marriott in Detroit (across the street from where we were visiting) to make a reservation. Somehow we were transferred and the reservation was made at your DEARBORN location 45 minutes away. Clearly we are not from the area and needed a place to stay locally. We were not told the name or address of the hotel, only...

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2Thank klewisusmc
Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

K Lewis USMC, Thank you for taking the time to share your feedback about the Marriott Reservations desk. Please accept my sincere apologies that there was confusion during your booking process. We at the hotel pride ourselves on impeccable service and I regret that your experience with the hotel team did not reflect this. We understand that travel plans change...

Lansing, Michigan
Reviewed 26 May 2015

There is a reason this place is ranked #1 in town. The hotel is charming, comfortable, and beautifully appointed. There is gorgeous art everywhere, on every floor. There wasn't a time I came through I didn't stop in the halls and admire some of the art. And almost every time I did, there were other guests or even staff doing...

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1Thank travelingd0c
Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Traveling, Thank you so much for your glowing review of the hotel. We very much appreciate your kind words about the artwork, staff, and comfort of the hotel. Thank you for your loyalty to the hotel, we very much look forward to a chance to welcome you back again soon. Enjoy today! Emily P Dailey Portfolio Reputation Manager - The...

Detroit, Michigan
Reviewed 25 May 2015 via mobile

The kind of care they have for guests are just beyond imagination. The doorman Marty is a 1 of a kind. The bell Capitan Paul is just as great. If I had a issue,Paul took care of it. The front desk to the people that work in the bar and beyond are the best. Most of the workers were here...

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2Thank Steve H
Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Steve, On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We are humbled by your comments about the...

Traverse City and Saginaw Michigan
Reviewed 19 May 2015 via mobile

Originally an upscale Ritz Carlton , the Marriott-franchised Henry Hotel is privately owned. Over the recent few years it seems to have fallen in customer service and friendliness. Except for Paul Boguski and his wife Sylvans and Hasim from finance the hotel has lost its appeal. Front desk staff ( the men ) are rude and condescending. The rooms are...

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1Thank MichiganFrancophile
Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Michigan Francophile, We appreciate your loyalty to the hotel. Thank you for your kind words about the hotel staff including Paul, Sylvana, and Hassan. Let me assure you that we take great pride in the service that we provide to each guest and anything short of fantastic is not acceptable. I am sorry that your experience with our reception team...

Medford, Massachusetts
Reviewed 19 May 2015

I stayed here one night because I needed a hotel between DTW and Royal Oak, MI and was pleasantly surprised by the quality of the hotel. I loved all the artwork hanging in the lobby and even in the guestrooms! Other little things like the special toiletries, marble tiles in the bathroom, and artsy bed linens were all nice touches....

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1Thank joyosity
Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Joyosity, Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. Thank you for taking the time to share your positive comments with us and your fellow travelers. We can...

Washington DC, District of Columbia
Reviewed 16 May 2015 via mobile

The Henry is a wonderful hotel. It's comfortable and spacious, but even better: it has one of the friendliest collections of staffs one could imagine. There is a great collection of art to add extra fun to the visit. Highly recommended, with a staff that constantly extends a hand to make the visit warm and inviting.

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1Thank 52Travel5202
Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

52 Traveler, Thank you for your feedback. I am pleased that you found the comfort and design throughout the hotel to be wonderful. We were truly humbled by your gracious comments regarding our hotel service team. All of the staff takes great pride in knowing that their hard work and dedication is making a difference to our guests and we...

Fort Worth
Reviewed 6 May 2015

This hotel was very impressive! The physical property, including the room was very nice, but what distinguished it was the friendliness and helpfulness of the staff, from the front door, to reception, to the staff of the restaurant and lounge. Everyone was very friendly, even under some trying circumstances because we had a large group there for a wedding and...

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1Thank drllcoo
Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

drllcoo, We are so pleased that we were able to share your special wedding weekend with your family. Your comments about the positive impact our staff had on you are appreciated. We look forward to welcoming you back when you are in the area again. Enjoy today! Emily P Dailey Portfolio Reputation Manager - The Henry | Autograph Collection

Williamsburg, Virginia
Reviewed 1 May 2015

Flew into Detroit, last Friday and spent Friday and Saturday Night at this Hotel, with My Adult Daughter. A Girlfriend Weekend. We had a Lovely Room. Staff, were all very Nice. On Saturday Night, We headed out to Dinner, without Reservations. We went to, or, Called, Four Local Restaurants, only to find out, there was almost an Hour wait, at...

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2Thank marotta2
Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Marotta, We were glad to be host to your "Girlfriend's Weekend" with your daughter and that all aspects of your visit were so nice. Thanks for giving TRIA a try, we are glad you enjoyed your meal. We look forward to a chance to welcome you back. Enjoy today! Emily P Dailey Portfolio Reputation Manager - The Henry | Autograph...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Adjacent to Fairlane Town Center. 3 miles from The Henry Ford. AAA Four Diamond hotel. Guestrooms include free internet access, 37 inch flat screen TVs with 24 HD channels, "The Henry Bed" exclusively by Lady Americana, Frette 400-count Egyptian cotton bedding, marble bathrooms, plush bathrobes and RUSK bath amenities. Experience culinary creations in The Gallery Restaurant, or 24 hour in room dining. fitness center, indoor pool, whirlpool and sauna. Now offering Marriott Reward Points. ... more   less 

Additional Information about The Henry, Autograph Collection

Address: 300 Town Center Dr, Dearborn, MI 48126-2712
Region: United States > Michigan > Dearborn
Price Range: $202 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Henry, Autograph Collection 4*
Number of rooms: 308
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Also Known As:
The Henry, Autograph Collection Hotel Dearborn
Dearborn Ritz Carlton
Ritz Dearborn
Ritz-Carlton Dearborn
Hotel Style:
#1 Family Hotel in Dearborn
#1 Business Hotel in Dearborn
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request odd numbered rooms to see the beautiful Detroit skyline!”
  • The upgrade to the presidential suite was beyond anything we could have expected!
  • Keri, our Social Executive Meeting Manager, added some personal touches to our room to welcome u
 of 5 bubbles momof3spartans, 1 Mar 2017 | Read review
“I would choose a room as far away as possible from the morning garbage dumpster.”
 of 5 bubbles kimberlysZ228GZ, 22 Feb 2017 | Read review
“The higher levels and facing towards downtown Detroit, this will give you the best views.”
 of 5 bubbles 644SusanL644, 20 Feb 2017 | Read review
“Avoid adjoining rooms if possible”
 of 5 bubbles mahoo9539, 20 Feb 2017 | Read review
“High floor away from the elevators. Face east for view of the city of Detroit skyline”
 of 5 bubbles J&S, 29 Jan 2017 | Read review
5 of 5