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The Henry, Autograph Collection

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707 Reviews from our TripAdvisor Community

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Showing 681: English reviews
Geelong, Australia
Reviewed 11 November 2014

This is nice and comfortable hotel that is close to work in the heart of Ford. The lobby is warm and inviting, yet functional with a mini shop for all your needs, close to a bar with fire place. Super friendly staff, and amazingly decorated withart and rich decor, comfortable beds, huge suites and great breakfast with views on level...

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Helpful?
Thank geelongwheelman
Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Geelong Wheel Man, On behalf of our entire staff, thank you so much for your kind review. We strive to provide a flawless experience to our guests. I am so pleased that you found all aspects of your stay to be inviting and functional. We look forward to welcoming you back again soon, Enjoy today! Emily P Dailey Portfolio Reputation...

Houston, Texas
Reviewed 5 November 2014

My wife and i recently traveled back to Michigan for a wedding event and were fortunate enough to stay at The Henry. Both the staff and facilities were exceptional. Regardless of travel logistics, we will go out of our way to stay at this hotel during future visits as the service, hotel amenities and staff made this trip memorable for...

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1Thank Todd B
Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Todd, I am pleased that you and your wife were able to join us for the recent wedding. It is great to hear that you loved the hotel and that our staff provided an exceptional experience. I am pleased to know that we will have an opportunity to welcome you back, we look forward to seeing you again soon. Enjoy...

OKC
Reviewed 31 October 2014

This is such a charming and comfortable hotel that I wish I had reason to stay longer. The lobby is intimate and welcoming, yet very comfortable. The pace relaxes as you enter the doors and encounters the coffered ceilings, exquisite art and fine decor. It really is an art gallery with a hotel mixed in. The staff were friendly and...

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Helpful?
1Thank Lewis H
Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Lewis, On behalf of our entire staff, thank you so much for your outstanding and detailed review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and we will be sure to share your comments with the team. We look forward to a chance to welcome...

Chicago, Illinois
Reviewed 30 October 2014 via mobile

Enjoyed my stay here. The property is exquisite with VERY interesting artwork on all floors. Rooms were quiet and comfortable. Service was very good. When my room was a little late being ready for check-in the front desk went out of their way to make up for any inconvenience. The restaurant was very good too. Very pleasant stay.

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Helpful?
Thank Diane K
Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Diane, Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. I am so pleased that you enjoyed the artwork throughout the hotel and that our hotel service team helped...

Reviewed 24 October 2014 via mobile

I definitely expected more from this hotel. 1) being that the furniture wasn't covered in plastic. The lobby is lovely and does set the standard somewhat high. The hotel appears majestic and regal. And the room is nice too- minus the plastic coverings. The hotel restaurant is beautiful and the food was surprisingly delicious. The hotel is somewhat isolated in...

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Helpful?
Thank Felicity00
Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Felicity, Thank you for taking time out of your busy day to fill out a Guest Satisfaction Survey. We strive to provide a luxurious experience, and your feedback is an invaluable tool for us to continue improving. I regret that you did not feel the rooms matched the same luxury that you saw in the lobby. We have glass tops...

Gladwin, Michigan
Reviewed 23 October 2014

I went with my wife for a business conference for her. The whole hotel was beautiful, food was great and the service was wonderful. The hotel staff was very attentive, friendly and helpful. The staff actually went way beyond what you would expect to help us with such things like food brought to us while we were doing registration of...

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Helpful?
Thank Duane M
Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Duane, I am pleased that you and your wife were able to join us for the conference. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that you have an...

starchild101
Reviewed 22 October 2014

The Henry was very nice but I didn't feel it was as the bomb digigity as all the reviews praise it to be. . Sevice was very good, but not the best I ever had. Lobby/restaurant area was super noisy, lots of people from a wedding reception filling the area for a good portion of the evening. Room was comfey,...

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Thank starchild101
Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Star Child, Thank you for your candid feedback. We are always working to enhance the guest experience and your feedback is an imperative part of that. We will continue training our staff, as service should always be exemplary. If you have any feedback about specific improvements that would have made your room and other areas of the hotel the bomb...

Salt Lake City, Utah
Reviewed 21 October 2014

The Henry is an awesome hotel located in Dearborn, Michigan in the heart of the Ford Motor company. The hotel was previously a Ritz Carlton property so you know the rooms and other amenities are top notch. This hotel has an artwork theme so there is incredible artwork in the lobby, halls, restaurants, and throughout the hotel. Make sure to...

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Thank Nate L
Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Nate, Thank you very much for sharing your wonderful experience at our hotel with us. We are so delighted to hear you had a pleasant stay and that you enjoyed the hotel, with all of its distinctive artwork and luxury amenities. Our pieces are curated by Park West Gallery; it is fantastic that you were able to take some time...

Atlanta, Georgia
Reviewed 18 October 2014

Reading previous comments about the hotel I expected a true gem. Considering the fact that I had a pleasure of staying at a couple other Autograph Collection properties, I would not let Henry use that name. The rooms are average and could use a little refresh. I was given a handicapped room, even though I have no personal need for...

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2Thank Marek P
Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Marek, Thank you for taking the time to share your feedback with us regarding your most recent stay. We too would have expected that you had a unique and enjoyable stay and I regret that this was not the case for you. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case...

Toronto, Canada
Reviewed 14 October 2014

We, me my wife and 14 year old son, were looking for a hotel near the Henry Ford museum and found the perfect hotel for our two night stay. From the get go, everyone was fantastic - we were greeted by the friendliest door man, he took care of all our luggage and passed the cart on to the bell...

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1Thank Afzal K
Emily D, Portfolio Reputation Manager at The Henry, Autograph Collection, responded to this review

Afzal, Thank you for choosing us as your hotel during your last visit. It was a pleasure to have you and your family at our hotel. We are so delighted to hear you had a pleasant stay and that you enjoyed the hotel, with all of its distinctive amenities. I am pleased that you found the location to be perfect...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Adjacent to Fairlane Town Center. 3 miles from The Henry Ford. AAA Four Diamond hotel. Guestrooms include free internet access, 37 inch flat screen TVs with 24 HD channels, "The Henry Bed" exclusively by Lady Americana, Frette 400-count Egyptian cotton bedding, marble bathrooms, plush bathrobes and RUSK bath amenities. Experience culinary creations in The Gallery Restaurant, or 24 hour in room dining. fitness center, indoor pool, whirlpool and sauna. Now offering Marriott Reward Points. ... more   less 

Additional Information about The Henry, Autograph Collection

Address: 300 Town Center Drive, Dearborn, MI 48126
Region: United States > Michigan > Dearborn
Price Range: $199 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Henry, Autograph Collection 4*
Number of rooms: 308
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Also Known As:
The Henry, Autograph Collection Hotel Dearborn
Dearborn Ritz Carlton
Ritz Dearborn
Ritz-Carlton Dearborn
Hotel Style:
#1 Family Hotel in Dearborn
#1 Business Hotel in Dearborn
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would choose a room as far away as possible from the morning garbage dumpster.”
 of 5 bubbles kimberlysZ228GZ, 22 Feb 2017 | Read review
“The higher levels and facing towards downtown Detroit, this will give you the best views.”
 of 5 bubbles 644SusanL644, 20 Feb 2017 | Read review
“Avoid adjoining rooms if possible”
 of 5 bubbles mahoo9539, 20 Feb 2017 | Read review
“High floor away from the elevators. Face east for view of the city of Detroit skyline”
 of 5 bubbles J&S, 29 Jan 2017 | Read review
“Had no problems with our room.”
 of 5 bubbles ready4sea, 14 Jan 2017 | Read review
5 of 5