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Greektown Casino Hotel

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Greektown Casino Hotel
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1,013 Reviews from our TripAdvisor Community

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Showing 996: English reviews
Everett, Washington
Reviewed 23 October 2014

This place is wonderful. Great location right downtown next to everything including the monorail. My room was clean, new, and had a spectacular view. The internet was perfect and the parking is free. I can't say enough. I'll be back for sure.

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Helpful?
Thank GenotheViking
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for sharing your review with us! We are so pleased to hear that you enjoyed your entire experience at Greektown. We strive to provide our guests with all of the amenities of home and more. We are so happy to know that you will be back to see us! We look forward to it.

Detroit, Michigan
Reviewed 23 October 2014

I booked our room through Priceline as we needed a reasonable place to stay downtown. I knew there would be free parking and the location is prefect with the People Mover being right there, but I didnt know what the stay or rooms would be like. I was very happy! Not only were the rooms and public spaces kept very...

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Helpful?
Thank JenTroDem
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for sharing your review with us Jen. We are very pleased to hear that we exceeded your expectations for your stay. We try to make your stay as comfortable and convenient as possible. We do apologize that we did not communicate the valet parking option to you, but we are glad to hear you will be back and...

Maryland
Reviewed 21 October 2014

Stayed here for a tradeshow event downtown. Very nice room on the 6th floor. Beds very soft, room was clean. Check in was wonderful! The young lady is going to be mad I did not remember her name for this review. Sorry, but you rock! Had a special show rate so it was a deal. Dinner was excellent.

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Helpful?
Thank pewterman
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you so much for sharing your review. We are so happy to hear that you enjoyed your room and our team was more than helpful during your stay. We hope that the next time you travel here from Maryland, you will stay with us. We do look forward to seeing you again!

Cleveland, Ohio
Reviewed 20 October 2014

This was my first trip to Detroit in years, so I had no idea what to expect. Greektown is downtown near plenty of restaurants and bars. The front desk staff was very helpful and nice. The lobby was spacious and is on the street level. The hotel links to the casino via a skywalk. There's also an attached parking garage...

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Helpful?
Thank beach bum in ohio
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for sharing your feedback with us! We appreciate all of the detail in your review, as it helps us focus on areas that need attention. We do apologize about the smell of smoke in your room. We have a very strict smoking policy. We are in the process of beginning a large renovation to the casino, which includes...

Monroe, Michigan
Reviewed 20 October 2014

The room was on the 21st floor, looking down Monroe Street towards Fishbone's and Hard Rock Cafe. The room was neat, clean. Disappointed that there was not a mini-fridge other than the minibar. Room service was prompt to a request we made late in the evening. It was nice to be able to walk over to the casino without ever...

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Helpful?
Thank Jeff B
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for sharing your review with us Jeff. We are happy to hear that you enjoyed your stay with a little room service as a treat. We do offer mini-fridges for our guests upon request. Please never hesitate to contact our front desk for any requests. We always strive to provide you with the most comfortable and convenient stay...

Landover, Maryland
Reviewed 15 October 2014

It was a great place when I stayed her last year. What a difference a year can make! 10/2014 was not the best year for me to stay at the Greektown in Detroit. Good part is, the room was quiet and I received vouchers for the slot machines. Great fitness center. The food at the food court was pretty good....

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Helpful?
Thank Rosa W
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for sharing your feedback with us Rosa. We are very concerned about your comment regarding the cleanliness during your stay. Our VP of Hotel Operations would like to hear from you regarding your visit. Please email Ricky Borja at RickyBorja@greektowncasino.com. We look forward to hearing from you soon!

Fort Wayne, Indiana
Reviewed 14 October 2014

I have stayed at Greektown Casino Hotel a couple of times for a concert and Red Wings game. Both times the customer service was excellent and the rooms were wonderful. Our friends were placed next to a room with a bachelorette party going on, and were relocated immediately upon calling the front desk. The staff has always been very helpful,...

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Helpful?
Thank eileen6565
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for your wonderful review Eileen. We are very pleased to hear that you enjoyed your stay with us. We always want to make your visit as convenient as possible. We hope that you will be back to see us soon!

Dallas, Texas
Reviewed 14 October 2014

I stayed at the Greektown on business, and generally enjoyed my stay. The location is great with the local Greek restaurants and other businesses within walking distance. It is downtown Detroit, but I felt generally safe on and around the property. All the staff I encountered were friendly and helpful. Check in and out were both very low hassle. The...

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Helpful?
Thank dangeroso
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you so much for sharing your review with us. We are very pleased to hear that you enjoyed your stay in the hotel. We are currently in the process of beginning some major renovations and upgrades to our entire property. Our way finding can be a bit tricky for new comers, so that is a priority on our list....

Saint Clair Shores
Reviewed 6 October 2014

Received a comp room with an upgrade to a "corner" room --special in that it has floor to ceiling windows on two sides. Didn't get the corner room as apparently they are only available as a first come first serve. At the hotel reception desk, "Kaira" apologized. This review is primarily for "Kaira" who was so very sweet, polite, understanding,...

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1Thank my1977Shadow
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you so much for sharing this with us! We are so happy to hear that even though the room you hoped to stay in wasn’t available, Kaira was able to accommodate you. We will definitely be sharing this review with her and the rest of our team. We hope that we will have you back to see us again...

Detroit, Michigan, United States
Reviewed 30 September 2014

Long story short- We arrived Saturday night for my bachlorette party with a couple of my girlfriends. We decided on con joining rooms which were nice and spacious. My only problem with this hotel is they charged $200 for "excess cleaning and will not return our deposit. I have never heard of such a thing. We cleaned up our mess...

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Helpful?
4Thank Jnest0021
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for sharing your review with us. We always charge a $100 incidental fee for every reservation, but this should be refunded within 2-3 business days after your departure. Please let us know if this was never returned. You can email our VP of Hotel Operations, Ricky Borja, at rickyborja@greektowncasino.com. We look forward to hearing from you and making...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
STAY IN THE HEART OF IT ALL YOUR DOWNTOWN ADVENTURE STARTS HERE. Rev up your weekend. Electrify your nightlife. Explore Detroit's hottest scene. Thanks to our unbeatable location in the hub of the Greektown district, it's impossible to be any closer to the action. With 400 stunning guest rooms and suites devoted to your comfort, our 30-story hotel is the perfect place to relax and recharge after a night on the town. ... more   less 

Additional Information about Greektown Casino Hotel

Address: 555 East Lafayette Ave, Detroit, MI 48226-2924
Region: United States > Michigan > Detroit
Price Range: $213 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Greektown Casino Hotel 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Greektown Hotel Detroit
Hotel Style:
#3 Luxury Hotel in Detroit
#4 Family Hotel in Detroit
#6 Romantic Hotel in Detroit
#8 Business Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from Greektown Casino Hotel staff and other travellers.
34 questions
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over a year ago
Allegan, Michigan, United States
1 month ago
Sun City Center, Florida

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Questions? Get answers from Greektown Casino Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very good value”
 of 5 bubbles rcar0n2, 28 Feb 2017 | Read review
“Higher up the better view of course, elevator service quick!”
 of 5 bubbles shabza1, 15 Feb 2017 | Read review
“Corners rooms are larger.”
 of 5 bubbles ShellW99, 20 Jan 2017 | Read review
“Ask for rooms on the corner! 9th floor only has 6 rooms!”
 of 5 bubbles jd227766, 16 Jan 2017 | Read review
“Stay here!!!”
 of 5 bubbles 597pearls, 12 Jan 2017 | Read review
5 of 5