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Roberts Riverwalk Hotel

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Traveller (134)
Room & Suite (55)
Dining (3)
Overview
  • Excellent10%
  • Very good19%
  • Average17%
  • Poor15%
  • Terrible39%
4 weeks ago
“Misleading”
30 May 2018
“Potential to be beautiful but falls short”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
Aug. 5Aug. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (420)
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Traveller rating
46
78
69
64
149
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46
78
69
64
149
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1 - 5 of 406 reviews
Reviewed today

The presentation of this hotel on their website is utterly misleading. Service is poor. The room is worn. Wall outlets are exposed. Bathroom fixture handles fall off. This hotel could be highly successful, but the owners have failed to invest in the basics that are...More

Thank kris2022018
Reviewed 6 days ago

I made a reservation to stay at Roberts Riverwalk for Sunday, July 1, 2018. When we arrived, we waited for one hour in a lobby with no air conditioning though it was 95 F that day. After an hour we finally got our room and...More

2  Thank Andrea S
Reviewed 1 week ago

PSA Roberts Riverwalk Hotel is the nastiest place I ever seen. I checked into my hotel, walked in my room and it was literally 90 degrees. Went to the thermostat .... it didn’t work. Look at the bed and it has bugs everywhere from the...More

2  Thank Sharon W
Reviewed 1 week ago via mobile

I visited july 3, I was suppose to stay two nights only stayed 1. The a/c didnt work, room dirty, unprofessionally ran. They charged me two nights and don't want to refund me. They should be out of business

2  Thank Queotta H
Reviewed 2 weeks ago via mobile

I was scheduled to say from June 20 to 24 but upon arrival that reservation was quickly changed to one day, June 20-21. Unfortunately I paid through hotels.com and they received the money for the entire stay back in April. The manager, Sandy Bishop assured...More

2  Thank bigdaddyvert
View more reviews
About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Banquet Room
Non-Smoking Hotel
Meeting Rooms
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$132 - US$441 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$132 - US$441 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (134)
Room & Suite (55)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Gillian J
October 16, 2016|
AnswerShow all 9 answers
Response from Carly R | Reviewed this property |
Don't stay here, management is terrible. If you see my review you will see the poor response management gave to my concern as well. It is just not worth it, pay a little more somewhere else
2
Votes
LatoyaDr
July 22, 2016|
AnswerShow all 6 answers
Response from Kali M | Reviewed this property |
I booked this room from a travel website after doing some extensive research which included reading others' reviews. In Detroit for a concert at Ford Field for one night this hotel was the perfect place for us. It is... More
2
Votes
vetarobin
April 2, 2016|
AnswerShow all 2 answers
Response from Alexandra M | Reviewed this property |
I reported this hotel to the BBB - worst stay of my life! Stolen property, total disregard for their guests, I have no idea how they are still in business.
0
Votes
Room Tips
"Run Away!!!"
Read review
"Hotel is dated, service is poor, but they do have wonderful concerts"
Read review
"Don't come here--pay a few bucks extra for the safety, professionalism and cleanliness of a Hampton or..."
Read review
"Make sure the AC works!"
Read review
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