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Holiday Inn Express Detroit - Downtown

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Holiday Inn Express Detroit - Downtown
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511 Reviews from our TripAdvisor Community

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Commerce City, Colorado
Reviewed 1 week ago

Stayed here on a business trip and was pleasantly supprised. My room was twice the size of what I normally get, and it had a great view. Front desk staff was very helpful in determing places to try while i was there. Shuttle driver was very friendly. Will stay here sagain

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Helpful?
Thank tkkleeman
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi Tkkleeman Thank you for sharing your wonderful feedback at our hotel. We are truly delighted to hear you had a pleasant stay and enjoyed the hotel. Our staff is very thankful for your kind remarks. We look forward to welcoming you back again. Ebone' Alexander Social Media Coordinator Holiday Inn Express Downtown Detroit

Reviewed 2 weeks ago via mobile

We stayed at the Holiday Inn using my mother-in-laws rewards points. Check in was easy- they valet your car (and warn you to give them a 15 min heads up when u want it back) but it costs $25/day. The room type we booked wasn't available so they upgraded our room which ended up being quite nice and we were...

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Helpful?
Thank Carly M
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi Carly Thank you for taking the time to share your wonderful experience at our hotel. We are so delighted to hear you enjoyed your upgraded room and our delicious breakfast selection. Please know that our maintenance department has been working diligently to resolve our elevator issues. We strive to provide our guests with the best possible service and experiences....

Reviewed 2 weeks ago

Room was decent, though there is no actual A/C - just heat and a "Cool" setting that doesn't quite work. Valet is between $26 and $28.50, depending on who you talk to. I stopped by the hotel, at first, and learned this from the "valet" out front (told me $26, cash). Not completely trusting the "valet", I called the front...

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Helpful?
Thank dasfette
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi Dasfette Thank you for taking the time to share your feedback. I would to truly apologize for the miscommunication in regards to our valet parking. Our valet is rate is $27 per night plus a tax of 6%, equaling to $28.62. Upon check in your debit/credit card was authorized but not actually charged. Depending on your banking institute it...

Reviewed 3 weeks ago

The good: Free breakfast. The staff at breakfast was very nice and they kept all of the food well stocked even when there was a feeding frenzy of more than 30 people on a Sunday morning. The pancake maker, two different kinds of eggs, sausage, fruit, and other options were great. Always good coffee. The beds were fairly comfortable with...

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Helpful?
Thank BigMinnie
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi BigMinnie Thank you for taking the time to share your thorough feedback. We are so delighted to hear that you enjoyed the hotel with all of its distinctive amenities such as breakfast, free WiFi, and Big City Bar & Grill. It is also great to hear that you found our location to be perfect for your visit. I would...

Reviewed 4 weeks ago via mobile

Room was just what we needed. Very clean room with a refrigerator. The hotel is located near the people mover which was great. Staff was friendly and very helpful. Free breakfast in the AM. I would recommend if you are looking for a moderately priced place to stay in the city

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Helpful?
Thank Jants22
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi Janets22 Thank you for staying with us. We are so delighted to hear you had a pleasant stay and enjoyed the hotel. Our staff truly appreciates your kind remarks. We look forward to welcoming you back the next time you are in Detroit. Ebone' Alexander Social Media Coordinator Holiday Inn Express Downtown Detroit

Silver Spring, Maryland
Reviewed 18 March 2017

My first stay here at the Holiday Inn Express In Downtown Detroit in 2010 was really not a pleasant one. I will start first with the positives and get these out of the way...the pool was just ok, though it was stated it was heated - it was only kind of "lukewarm". Most of the equipment in the gym worked,...

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Helpful?
1Thank Steve Y
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi Steve Thank you for taking the time to share your candid feedback. Please know that the Holiday Inn Express Downtown Detroit is under new management. Since your last visit we have renovated our guest rooms and hotel. We are now compliant with the IHG Priority Club and so your Platinum Member status would be recognized and acknowledged at our...

Reviewed 13 March 2017 via mobile

We booked 2 rooms. Arrived around 3:20, check in was at 3:00 or later. We waited a long time to check in. 30-35 minutes later we head up to our rooms. We found the 1st room in shambles, bedding all over the place, garbage everywhere n dirty. The 2nd room was better, with a non working TV. We made the...

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Helpful?
Thank Vito K
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi Vito Thank you for sharing your experience with us. We take great pride in the service and experience we provide to each guest and anything less than excellent is not acceptable. I would like to apologize that your stay with us did not reflect this. We give the utmost importance to our guest comments as they help us improve...

Reviewed 10 March 2017 via mobile

Affordable hotel in the heart of Detroit. Pretty crappy rooms that are falling apart. Great location and staff. There's a pool on the top floor, which is pretty cool. Would stay again at price paid, but not for any more than that.

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Helpful?
Thank Austin R
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi Austin Thank you for taking the time to share your feedback. It's great to hear that you found our location to be perfect for your visit. Please know we are in the process of refreshing some of our guest rooms and look to unveil a new guest room experience soon. We look forward to welcoming you back the next...

Findlay
Reviewed 5 March 2017

We stayed here to see a concert at the Fillmore,It was really nice because you could walk to the show.The hotel was nice and the Staff was great.The rooms were clean and beds were great.They have valet parking but it was $8 cheaper to just park in the lot behind the building and walk around corner.Next time we are in...

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Helpful?
Thank Tim W
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi Tim Thank you for taking the time to share your experience at our hotel. We are so delighted that you found our location to be perfect for your trip to downtown Detroit. It sounds like you truly enjoyed your trip. We look forward to hosting you for your next visit to downtown Detroit! Ebone' Alexander Social Media Coordinator Holiday...

Columbus, OH
Reviewed 1 March 2017 via mobile

A friend and I went to Detroit to catch a game before they close Joe Louis Arena. I had never been there before. We checked in on a Tuesday night just for a 1 night stay. We utilized the valet parking and went up to the room. The room was a good size for a downtown hotel. We had a...

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Helpful?
Thank jacketsman
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi Jacketsman Thank you for sharing your candid feedback. It's great to hear that overall, you had a pleasant stay and enjoyed the hotel. I have taken note of your valuable comments in regards to our breakfast selection. Please know that our hotel follows the IHG breakfast bar selection standards. We are so delighted to know that you will visit...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites of Downtown Detroit is a first class hotel that is ideal for travelers who are visiting for either business or leisure purposes. In addition to our finely appointed guest rooms, we offer fully equipped suites with full kitchens for extended stays. Some of our outstanding amenities include a state-of-the-art fitness center, indoor heated pool, 24-hour business center, and complimentary high-speed Internet access. Don't forget to join us for breakfast at our newly updated Express Start Breakfast Bar. We now offer a selection of hot entrees! The Holiday Inn Express Hotel & Suites of Downtown Detroit also offers valet parking for your convenience at fee of $27.00 per car per night, the lowest priced hotel parking in the downtown area. Located in the heart of downtown Detroit, the Holiday Inn Express Hotel & Suites is within walking distance of Cobo Convention Center, Joe Louis Arena (Detroit Red Wings) and the new MGM Grand Casino. The hotel is also positioned perfectly near the People Mover, Greektown Casino, Motor City Casino, Detroit Opera House, Fox Theatre, Hard Rock Cafe, Comerica Park (Detroit Tigers), and Ford Field (Detroit Lions). For the busy executive, the hotel is located only 1-2 blocks from Compuware World Headquarters, DTE Energy, and AT&T, just to name a few. The General Motors World Headquarters, famously known as the Renaissance Center, is located less than one mile from the hotel and is open to the public during weekdays for tours and shopping. Visitors can even venture off across the border into Canada by crossing the Ambassador Bridge or the tunnel into Windsor, Canada. For your next visit to Detroit, Stay Smart at the Holiday Inn Express and Suites of Downtown Detroit! ... more   less 

Additional Information about Holiday Inn Express Detroit - Downtown

Address: 1020 Washington Blvd, Detroit, MI 48226-2613
Region: United States > Michigan > Detroit
Price Range: $194 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Detroit - Downtown 2.5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Holiday Inn Express Detroit - Downtown Hotel Detroit
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Detroit - Downtown staff and other travellers.
8 questions
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Sault Ste. Marie, Michigan, United States
over a year ago
Ottawa
3 months ago
Ottawa

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Questions? Get answers from Holiday Inn Express Detroit - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay at another hotel - best advice”
983stevey, 18 Mar 2017 | Read review
“Continental breakfast served daily”
patriciawD568MR, 2 Nov 2016 | Read review
“We have stayed in a couple different rooms and they were all great.”
travmia, 12 Oct 2016 | Read review
“High Floors are nice!”
665terrib, 4 Oct 2016 | Read review
“Pool is on the top floor - perfectly good pool; I just advise against getting a room up on the same floor.”
220parisl, 30 Aug 2016 | Read review
5 of 5