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Holiday Inn Express Detroit - Downtown

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Traveller (92)
Room & Suite (62)
Dining (10)
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Overview
  • Excellent24%
  • Very good36%
  • Average23%
  • Poor9%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (577)
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All reviewsstayed at the holiday innvalet parkingpeople moverbig citycomerica parktigers gamefree breakfastcobo centerfridge and microwavevalet staffbreakfast staffjoe louis arenared wings gameshuttle servicehiedowntownconcert
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171 - 175 of 556 reviews
Reviewed August 24, 2015

Overall, this hotel worked out just fine for our girls' weekend in Detroit (yes, Detroit, Motor City, Motown, etc.). I must say, the breakfast buffet was fabulous and the staff working the breakfast was phenomenal. The room (14th floor) was tired and the air conditioning...More

Thank Cruisin_Gurl
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Detroit - DowntownResponded September 8, 2015

Dear Cruisin_Gurl, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about breakfast and the bed. However, we’re sorry we fell below your expectation regarding the air conditioning...More

Reviewed August 19, 2015

The staff at this hotel was excellent, all very friendly and accommodating. The hotel is average for rooms, and the location is ok but I did not feel safe walking too far as a single woman. There is no restaurant in the hotel but one...More

Thank Amy S
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Detroit - DowntownResponded September 3, 2015

Dear Amy S, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding our location. While we...More

Reviewed August 15, 2015 via mobile

Great hospitality and location!!! The front desk and valet staff...great. The breakfast is delicious and the cook Kimberly is fantastic!!! Also had a professional, friendly and welcoming housekeeper Sherita. Everything has been a great experience 😄More

Thank Dawn B
Response from Emily D, Portfolio Reputation Manager at Holiday Inn Express Detroit - DowntownResponded September 15, 2015

Dawn, Thank you for taking the time to share your comments about your recent stay with us. I am so pleased that you found the location to be perfect for your visit. We are humbled by your kind words about our Express Start Breakfast team....More

Reviewed August 12, 2015

Very bad experience. On Saturday, August 1st, I stayed in room 518 of this hotel. The customer service was fine and the location, great, but they have Bed Bugs. At 3:30 am, I was awakened by the feeling of itching and crawling on my feet....More

3  Thank Claire516
Response from Emily D, Portfolio Reputation Manager at Holiday Inn Express Detroit - DowntownResponded August 13, 2015

Claire, Thank you for staying with us, and for sharing your comments on TripAdvisor.com. We have the greatest concern and respect for every guest’s experience. We take hotel hygiene and cleanliness very seriously. As a result, IHG has established very strict standards for cleanliness for...More

Reviewed August 11, 2015 via mobile

Very busy location. Housekeeping were very good with us. Clean rooms!!!!!!!!!!!!!!!!! Ms Kimberely and her breakfast crew take 5 star; very organized and didn't lose control with a very very heavy breakfast crowd . Keep the tables clean. The pool needs some work. The water...More

Thank DayBear
Response from Emily D, Portfolio Reputation Manager at Holiday Inn Express Detroit - DowntownResponded September 15, 2015

Day Bear, Thank you for sharing your wonderful comments with us. Thank you for your kind words about the team at the Express Start Breakfast, we will be sure to recognize them. We have done some maintenance on the pool recently and will use your...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Heated pool
Indoor pool
Details
Price range
US$145 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$145 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (92)
Room & Suite (62)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
r0ngarland
May 12, 2017|
AnswerShow all 5 answers
Response from HolidayInnDetroit | Property representative |
No, we do not offer transportation from the airport to the hotel but there are various third party transportation options such as Ride Skoot.
0
Votes
Juanita R
January 11, 2017|
AnswerShow all 2 answers
Response from HolidayInnDetroit | Property representative |
Hi Juanita Unfortunately, we no longer offer the shuttle service. However we are in walking distance of the Joe Louis Arena. It's between a 10-15 minute walk. If walking is not an option, we are located 2 minutes from the... More
0
Votes
O689SHkevinn
January 6, 2017|
Answer
Response from Maria W | Reviewed this property |
I do not know for sure if they fo. However, given its location, I would highly doubtrained it.
0
Votes
Room Tips
"Go across the street and stay at the Westin."
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"I would stay at the Marriott or Courtyard by Marriott"
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"Mid range room but they charge luxury rates/terrible customer service"
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"Away from street which might be near impossible."
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