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All reviewsfront deskpeople movercobo hallqueen suitejoe louis arenagreat view of the rivervalet parkinghart plazacorner roomred wings gamedefinitely stay here againambassador bridgetigers gamevalet servicethe room was niceford fieldcomerica park
I love that the staff were so warm and welcoming, and did everything in their power to make sure that I (and other guests) was comfortable and well taken care of. However, given the locale of the hotel, on the Detroit Riverfront, I was surprised...More
Thank Mai P
Response from Elaine K, Front Office Manager at Crowne Plaza Detroit Downtown RiverfrontResponded yesterday
Thank you for the gift of feedback. I and the staff truly appreciate hearing from out guests. I would like to let you know that our quarterly carpet cleaning is about to begin- we're sorry for the condition you experienced. We want you and our...More
Didn't spend much time at this property other than to sleep. I was in town on business. What I can say is that they were very accommodating. I had several boxes delivered there ahead of my arrival. They stored them and had them ready at...More
Response from Elaine K, Guest Relations Manager at Crowne Plaza Detroit Downtown RiverfrontResponded 6 days ago
Thank you for letting us know- we are glad you enjoyed your stay in Detroit! We love hearing from our guests, and we know our future guests take the reviews on Trip Advisor seriously. We appreciate your gift of feedback, and hope to see you...More
Despite me paying for an extra night in advance because i was taking a red-eye and wanted to have a room. They told me i lost my room due to a no show,when they told me when i called they would not cancel because i...More
Response from Elaine K, Guest Relations Manager at Crowne Plaza Detroit Downtown RiverfrontResponded yesterday
Thank you for letting us know. We do apologize; when we run our audit at 2AM, all rooms default to a no show, but can be re-instated if the guest does arrive after the computers refresh for the day. Our apologies for the inconvenience. We...More
Very nice view great rooms and staff. Looks like it was eso e recently. Parking is about $30/night valet. We had a wonderful stay. Great location great staff. Great breakfast (not free) buffet $16. Spire members get 24/7 access to 24th floor for snacks and...More
Overall, this hotel was nice. I only had 2 non positive impressions. The first was that the bathroom was very tiny. The second was that the carpet was poorly vacuumed. The location was right across the street from Cobo convention center. The bed was comfortable.