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MGM Grand Detroit

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1,013 Reviews from our TripAdvisor Community

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Showing 1,006: English reviews
Greeneville, Tennessee
Reviewed 4 days ago NEW

When I arrived all was beautiful except my husband and I had to stand at the check in desk nearly 45 minutes while our courteous and thorough MGM Grand representative searched for our reservations we had made through trip advisor. After trying to call trip advisor and being put on hold and hung up on, 30 minutes later she was...

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Helpful?
Thank Kikigoesonatrip
Reviewed 6 days ago NEW

The room was fine, the front desk and door people were lovely, the in-room service was sporadic. We didn't have our room cleaned when we returned at 3pm but we called and it was done quickly then. Sometimes you got a shower cap sometimes you got soap -- those sort of amenities were very haphazard and inconsistent. I also thought...

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Helpful?
Thank Jessica S
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear Jessica S: Thank you for sharing your review on TripAdvisor. While it is wonderful to read that you appreciated our Front Desk staff for offering the excellent service to you, we regret to hear that we did not fully exceed your expectations in some other areas of our operations. Please accept my sincere apologies for the inconsistent service you...

Westland
Reviewed 1 week ago

Our room was one of the nicest we have stayed in the any MGM property. Bathroom had double sinks which is a nice feature. Shower was huge and water closet was also very large. Vanity mirror was a nice bonus also. Bed was very comfortable. We truly enjoyed our stay at the hotel. The casino we enjoyed however did not...

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Helpful?
Thank aprilc289
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear aprilc289: We are humbled to know that our resort exceeded your anticipations. It is gratifying to hear that you appreciated our well-appointed bathroom amenities and lush bedding. Additionally, your feedback regarding our spa offerings have been noted and will be shared for future consideration. We deeply cherish your patronage, and would love to welcome you back to MGM Grand...

Reston, Virginia
Reviewed 1 week ago

We opted for the one bedroom suite which was fantastic! Tons of space, the bathroom is lovely and the shower is terrific. The only suggestion I'd offer is to include some shower instructions as the dials are somewhat confusing to use. Also, a coffee maker/kerueg in the room would be a nice addition. But like I said, this is a...

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Helpful?
Thank LessWork M
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear LessWork M: Thank you for posting a review on TripAdvisor. It is wonderful to know that your spacious suites and luxurious bathroom amenities helped create a delightful stay for you. We also appreciated your comments regarding having in-suite coffee makers and with our smoking policy. We will be sure to share them with the appropriate department heads for further...

Marcellus, Michigan
Reviewed 1 week ago

My friends and I had a great time. We all won on the slots but we put it all back in lol. People cheering at the craps and roullette tables was exciting. Most comfortable bed I have ever slept in. The room was amazing, mini bar wasn't overpricwd

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1Thank tkgatorgirl72
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear tkgatorgirl72: It is exciting to read that you and your friends were thoroughly pleased with our vibrant casino, well-appointed guestrooms, and comfortable bedding. We aim to create exceptional guest experiences and your comments let us know that we are holding true to that goal. Thank you for choosing MGM Grand Detroit, and we look forward to welcoming you back...

Novi
Reviewed 1 week ago

Our room at MGM Grand Detroit was very nice. We would definitely stay there again. There is no frig in the room or coffee maker. But there is coffee in the 'living room' of the hotel before you go through the doors into the lobby. The hotel is secure, as there is a guard at the door who takes your...

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Helpful?
1Thank 972pauletted
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear 972pauletted: Thank you for letting us know that our outstanding guestrooms would entice you to choose our resort again on your future trips to Detroit. We are also pleased that you took time to recognize our efforts in offering a safe and secured environment for our patrons. Your kind remarks are deeply cherished, and we cannot wait to see...

Ann Arbor, Michigan
Reviewed 1 week ago

We had tickets to an event in downtown Detroit and opted to stay overnight at a hotel. We initially chose MGM for its casino, pool, and proximity to the People Mover. Self-parking and wifi are free. The hotel check-in was a bit prolonged, but we were given a complimentary room upgrade to a corner suite with a nice view of...

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1Thank ckstar16
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear ckstar16: We would like to thank you for your patience upon arrival, and are glad that you were fully satisfied with your upgraded guestroom. However, it is disappointing to read that you did not receive the excellent service we aim to provide at our Wolfgang Puck Steak. We will absolute share your comments with their management team for future...

Detroit, Michigan
Reviewed 2 weeks ago

On our recent stay we had a very nice room on a high floor. Dinner at Wolfgang Puck Steak was outstanding. The only complaint I have is that you only earn a fraction of the Mlife tier credits in Detroit compared to Las Vegas. All resorts should be the same.

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1Thank joeyb2455
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear joeyb2455: Thank you for posting a review regarding your recent stay at MGM Grand Detroit. We loved hearing that you and your family thoroughly enjoyed our well-appointed guestrooms and the delectable meal at Wolfgang Puck Steak. Moreover, your comments regarding some of our M life Rewards program policy have been shared with the related department heads for further review....

Reviewed 2 weeks ago via mobile

Really loved this resort! Room: King suite Spacious, sooooo comfy, well equipped and could stay there for days Service: amazing. No matter at check in, casino floor, restaurants, MLife desk, really great service overall. I didn't try the restaurants. I ate in the food court and food was good. Had noodles at the Asian bar, pizza at the pizza bar...

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Helpful?
1Thank Helen H
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear Helen H: We could not be happier to know that our resort helped make your business more enjoyable. Thank you for letting us know how much you appreciated our outstanding guestrooms, impeccable service, and delicious eateries. However, we apologize for the inconsistent service you received from our Casino staff. Rest assured that your feedback will absolutely be addressed with...

Detroit, Michigan
Reviewed 2 weeks ago

From check in to check out every staff member encountered was friendly and helpful. The hotel was very warm and inviting. It truly felt very comfortable & spacious. The valet was great. The front desk was amazing. The room was spacious and cozy. Great shower!! The casino and food options were also amazing!!

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1Thank msteacher48
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear msteacher48: It is our goal of providing an atmosphere that emphasizes comfort for our guests and your comments let us know that our efforts helped make your stay a memorable one. Thank you also for taking the time to recognize our diligent Valet and hospitable Front Desk teams. Your patronage is deeply appreciated, and we cannot wait to welcome...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
Food & drink at the hotel
Tap
Tap
Cuisines: American, Bar, Pub
Breeze Dining Court
Breeze Dining Court
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
While in Detroit, get down to business at the ultimate entertainment destination, MGM Grand Detroit. Surround yourself in timeless design in our ultra-chic hotel. Dream big on king-size beds with 300 thread count sheets, relax in our oversized marble baths with dual rain shower heads. Or indulge yourself in a garden of earthly delights within our signature restaurants, or nightlife options. Last, lavish yourself within Immerse, Detroit's only resort style Spa. Immerse Spa. ... more   less 

Additional Information about MGM Grand Detroit

Address: 1777 3rd St, Detroit, MI 48226-2498
Region: United States > Michigan > Detroit
Price Range: $232 - $610 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — MGM Grand Detroit 4.5*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, MGM Domestic, Hotels.com, Travelocity, Priceline and Jetsetter so you can book your MGM Grand Detroit reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mgm Grand Detroit Hotel Detroit
Mgm Grand Hotel Detroit
Detroit Mgm Grand Hotel
Hotel Style:
#1 Luxury Hotel in Detroit
#1 Romantic Hotel in Detroit
#1 Business Hotel in Detroit
#2 Green Hotel in Detroit
#3 Family Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from MGM Grand Detroit staff and other travellers.
14 questions
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6 months ago
Fenton, Michigan
11 days ago

See all questions (14)

Questions? Get answers from MGM Grand Detroit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are rooms available that overlook the Detroit River. Those were very nice.”
 of 5 bubbles aprilc289, 7 Jan 2017 | Read review
“The luxury king room is great. I have also stayed in the executive king suite and it was something special. A friend of mine stayed in a regular queen/double and it was also very nice. ”
 of 5 bubbles msteacher48, 30 Dec 2016 | Read review
“My experience with this Hotel was VERY negative. I was just being honest.”
 of 5 bubbles robbognar95, 23 Dec 2016 | Read review
“Don't pull anything out of the mini fridge to look at it. There are sensors and you get automatically charged.”
 of 5 bubbles MZiulkowski, 12 Nov 2016 | Read review
“Make sure you have enough time to enjoys all the amenities that are offered.”
 of 5 bubbles ksmb1020, 25 Oct 2016 | Read review
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