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    Hotel St. Regis

    3071 W Grand Blvd, Detroit, MI 48202-3004
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    2017-08-27 2017-08-28
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    US$129
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    Traveller (43)
    Room & Suite (93)
    Dining (40)
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    Overview
    • Excellent18%
    • Very good28%
    • Average25%
    • Poor15%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Wheelchair Access
    Business Centre
    Laundry Service
    3.5 Star Hotel
    All hotel details
    Offers from Hotel St. Regis
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    Aloft Detroit at The David Whitney
    415 reviews
    #2 of 33 hotels in Detroit
     
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    The Inn on Ferry Street
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    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (278)
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    1 - 5 of 268 reviews

    Reviewed 2 weeks ago

    The front Desk People and the bell staff were wonderful. I have to give a positive appreciation statement for Chelsi and Ryan. Both went above and beyond. However the Manager was not a customer service oriented person. One of our rooms had an HVAC issue...More

    Thank djcloud9
    Response from Donna R, Manager at Hotel St. RegisResponded 2 weeks ago

    Thank you for sharing your experience here at the historic Hotel St. Regis. Your comments regarding Chelsi and Ryan will be shared with them. Your comments regarding poor customer service provided by a manager, the lack of adequate lighting and information regarding the restaurant will...More

    Reviewed 3 weeks ago via mobile

    Avoid this place! I've never written a terrible review but feel obligated to help fellow travelers. This ST. REGIS on W Grand in Detroit IS NOT PART OF MARRIOT. Classic old elegance, poorly or never updated & not maintained. I had countless issues and reported...More

    Thank J J K
    Response from Donna R, Manager at Hotel St. RegisResponded 2 weeks ago

    Thank you for taking the time to write the review regarding our hotel. The issues and product you encountered during your stay will be discussed in an effort to strive to perfect the product and service provided.

    Reviewed 4 weeks ago via mobile

    I have had some bad experiences at a hotel, but nothing compares to the visit I had at the Hotel St. Regis in Detroit. Warning to all stay as far away from this horrible place as possible. The whole staff, including the General Manger are...More

    1  Thank cmismith
    Response from Donna R, Manager at Hotel St. RegisResponded 3 weeks ago

    We are sorry that you were disappointed with the handling of your situation. Obviously, it could have been avoided if the room have been checked prior to your departure or there have been a better understanding of what you specifically needed us to do to...More

    Reviewed 4 weeks ago via mobile

    Clean hotel with very friendly staff. The hotel has quite the history so therefore could use some updates! This hotel is very close to the last stop of the Q-Line which is a new streetcar that runs down Woodward which equals easy transportation.

    Thank Trevor C
    Response from Donna R, Manager at Hotel St. RegisResponded 4 weeks ago

    Thank you for staying here at the historic Hotel St. Regis. We are working on improving the product and service for our guests. We are excited about the prospects for the future.

    Reviewed 5 July 2017

    Do not stay here. The front desk staff was inattentive and the room was disgusting. We had kids there and they had paint peeling off the walls as well as outlet covers that were loose and falling off. The A/C did not work at all,...More

    2  Thank ARadcliffe10
    Response from Donna R, Manager at Hotel St. RegisResponded 6 July 2017

    I apologize for the problems you encountered with the product and service during your stay here at the Hotel St. Regis. Your issues with the room and the staff will be discussed in an ongoing effort to perfect the guest experience. Thank you for taking...More

    Aloft Detroit at The David Whitney
    415 reviews
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    The Inn on Ferry Street
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    MotorCity Casino Hotel
    650 reviews
    #10 of 33 hotels in Detroit
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$134 - US$193 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 125
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Orbitz, Priceline, Cheap Tickets, Cancelon, TripOnline SA, Hotwire, HotelQuickly and getaroom.com so you can book your Hotel St. Regis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Detroit
    • Also Known As
    • St. Regis Hotel Detroit ,
    • St Regis Detroit
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    Traveller (43)
    Room & Suite (93)
    Dining (40)
    Hotel & Grounds (133)
    Business Centre & Event Rooms (5)
    Bathroom (2)
    Nearby
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    Ask a question
    Questions & Answers
    WadesGirl
    17 November 2016|
    AnswerShow all 5 answers
    Response from Donna R | Property representative |
    21 years is the required age.
    0
    Votes
    anjen147
    21 September 2016|
    AnswerShow all 3 answers
    Response from Donna R | Property representative |
    Our staff can assist you in obtaining transportation to the symphony but the hotel doesn't offer it.
    0
    Votes
    Northernmich45
    13 February 2016|
    AnswerShow all 3 answers
    Response from Donna R | Property representative |
    Yes, it will be.
    0
    Votes
    Room Tips
    "Listen to the heating / cooling unit and check the bathroom lighting"
    Read review
    "Choose a room at another hotel."
    Read review
    "Try to get a room facing majestic Grand Boulevard"
    Read review
    "Hopefully Large and spacious plus allowance for Eccentric Yorkshiremen"
    Read review
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