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The Westin Detroit Metropolitan Airport

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The Westin Detroit Metropolitan Airport
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1,324 Reviews from our TripAdvisor Community

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Showing 1,282: English reviews
Duluth, Minnesota
Reviewed 3 days ago NEW

I've stayed at the Westin in McNamara Terminal before, and the rooms are nicely appointed, if a bit small. They also tend to be pricey compared to hotels nearby the airport, but you're paying for the convenience of there being a security line in the hotel directly into the terminal. This time around, I did a fly-in, fly-out meeting there....

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Helpful?
Thank JWK1969
Hudsonville, Michigan
Reviewed 4 days ago NEW

This property is wonderful! I bit dark due to it's interior location but well done. Rooms are exceptionally decorated in dark hues. Great bedding and bathroom accessories and well worth the price. I bit difficult to find in the Detroit Metro terminal.

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Helpful?
Thank Terry L
Newport Beach, California
Reviewed 1 week ago

Upscale Westin property in the McNamara Terminal (Delta). Greeting at the desk was pleasant and SPG members get free WiFi when you book through their site. Restaurant/lounge seemed empty when we arrived at 8pm. Some rooms have "courtyard" or interior orientation, others have tarmac views. Oddly, you can't hear the noise of the jets at all, but plumbing, other guests...

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Thank 120anonymous
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for allowing us to serve you and appreciate your efforts to provide this valuable feedback. Hoping to welcome you back in the future. Stay well, John

Reviewed 2 weeks ago via mobile

This hotel is beautiful. The room was so clean and the staff were great. Best of all they have a limited 24-hr room service, which if you get there late like I did (1 a.m.), you can still have something to eat. I would stay at this hotel again, for sure.

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Helpful?
Thank Emily V
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for taking the time to provide this valuable feedback. We're thrilled to have had the opportunity to serve you. Hoping to welcome you back in the future. Stay well, John

Midwestern State, USA
Reviewed 2 weeks ago

I was extremely happy when my airline put me here after my flight was canceled. I have done the shuttle-to-the-off-site-airport-hotel thing quite a few times and it was very nice to walk into this hotel from the concourse. In the early morning the concourse-side security was closed, but it didn't take long to go into the terminal and through regular...

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Thank Esker4
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for taking a moment to provide your feedback. I'm thrilled to pass along that beginning in April we will be completely refurbishing our property. Hoping to welcome you back in the future and introduce you to a wonderfully renovated Westin, here at the airport. Stay well, John

East Lansing, MI
Reviewed 2 weeks ago

Lovely, clean room, excellent size. Staff very friendly and helpful. You might ask for a room slightly closer to the elevators, as it's a long walk to some of the rooms. Great, quick room service, if pricey (not surprising).

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Helpful?
Thank ProfMellie
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for being with us and allowing us to serve you. Hoping to welcome you back in the near future. Stay well, John

Reviewed 2 weeks ago

More expensive than park and fly hotels but much more convenient when flying. Checkin easy, left car with valet. Thought it odd that valet did not offer to unload luggage?? Room very nice but fridge did not work, door was open. Very noisy in halls. When back to pick up luggage, there used to be a place to call up...

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1Thank 27Chucker
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for taking a moment to provide this valuable feedback. We're thrilled to have had the chance to serve you hoping your overall travels were wonderful. We've found that in retrieval of vehicles, placing the number on the valet ticket has led to a much more timely, consistent and convenient way to serve our guests. Hoping to...

Lexington, South Carolina
Reviewed 2 weeks ago via mobile

Despite being in the airport the hotel is quiet and serene. The bed was super comfy and we didn't awake until the alarm. We had early morning flight so this was perfect! TSA in hotel a huge timesaver. Security opens to A terminal.

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Thank Michele739
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thrilled to hear that you enjoyed our Heavenly Beds and hopefully you got off to a great start, on your travels. Thank you for choosing our property and look forward to welcoming you back in the near future. Stay well, John

Chesapeake Beach, Maryland
Reviewed 3 weeks ago

The service was top notch from the initial reservation to departure. We were warmly greeted curb side and our car was held while we checked in. Check in was very quick and the associate was friendly and helpful. We called the front desk to ask about our best timeline for an early flight and the suggestions (go early to catch...

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Helpful?
Thank Melaney68
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for taking the time to provide such wonderful feedback. We're thrilled to have had the opportunity to serve you and hoping to welcome you back in the near future. Stay well, John

Saline, MI
Reviewed 3 weeks ago

My husband and I have stayed many times at the Westin before the start of a trip. Since we mostly have early morning flights it is very convenient to start the vacation the evening before with the excellent valet parking and then an overnight stay at the hotel. Coming back from the trip is just as convenient because the car...

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Helpful?
Thank Beachlover888
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for taking a moment to provide such valuable feedback. We're thrilled to have had the chance to serve you and hoping it was a nice sendoff for your travels. Having just updated and changed our Restaurant menu, we will be looking to update once again, as we move into the New Year. Hoping to welcome you...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Detroit Metropolitan Airport, located in the new world-class McNamara Terminal, offers a private security entrance, latest technology and Detroit's most stylish & comfortable surroundings. ... more   less 

Additional Information about The Westin Detroit Metropolitan Airport

Address: 2501 Worldgateway Place, Detroit, MI 48242
Region: United States > Michigan > Detroit
Price Range: $239 - $533 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Detroit Metropolitan Airport 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
The Westin Detroit Metropolitan Airport Hotel Detroit
Westin Detroit Metropolitan Airport
Detroit Westin
Hotel Style:
#1 Green Hotel in Detroit
#2 Luxury Hotel in Detroit
#2 Family Hotel in Detroit
#3 Business Hotel in Detroit
#3 Romantic Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Detroit Metropolitan Airport staff and other travellers.
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Questions? Get answers from The Westin Detroit Metropolitan Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Airport tarmac views are great and rooms seem to be mostly soundproof”
 of 5 bubbles 745terryl, 18 Jan 2017 | Read review
“Ask for away from elevator, stairs and ice machine without interconnecting rooms”
 of 5 bubbles 27Chucker, 4 Jan 2017 | Read review
“All the rooms we stayed in are quiet. The noise comes from the corridor and banging doors.”
 of 5 bubbles Beachlover888, 1 Jan 2017 | Read review
“8th floor is the best”
 of 5 bubbles TheCanguy, 29 Dec 2016 | Read review
“Rooms facing away from airfield are quieter.”
 of 5 bubbles PeterE668, 12 Dec 2016 | Read review
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