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The Westin Detroit Metropolitan Airport

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The Westin Detroit Metropolitan Airport
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1,348 Reviews from our TripAdvisor Community

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West Sweden, Sweden
Reviewed 2 days ago NEW

Spent a few days at this hotel doing interviews with recruitment candidates. Very conveniently located, more or less integrated, into the airport. The ambience of the hotel is "timezone-less" in a very pleasant way being designed so that it should not matter what time zone you arrived from, you should be comfortable anyway. Great service both at the front desk...

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Helpful?
Thank Leo P
Chicago, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 27 January 2017

This is about as good as airport hotels get, from what I've seen over the years. The hotel itself is adjacent to the larger of the two terminals at the Detroit airport, and you can conveniently access the McNamara terminal from the hotel (and vice-versa). It's a Westin so it's pretty nice, and the rooms are very comfortable and well-appointed....

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1Thank peter3267
About Hotel's Favourite Review
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for choosing our property as we know you have many choices for your travel needs. We're thrilled that we were able to provide an experience both renewing and productive. Thank you again for taking the time to provide your feedback and wishing you safe travels. Stay well, John R.

Boulder, Colorado
Reviewed 3 days ago NEW

No complaints - it was beautiful for a late arriving flight and an appointment in Ann Arbor in the morning. Everything was easy and convenient. I knew it would be expensive for the night but well worth the convenience. Staff was excellent!

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Thank colorado4ever
Vancouver, Canada
Reviewed 5 days ago NEWvia mobile

The hotel is attached to the McNamara airport terminal in Detroit and offers shuttle services between both terminals. Though they may not be many restaurants outside of the airport to visit with much ease, there are a host of restaurants in the McNamara terminal that the hotel has private security access to allow you to visit. Furthermore, the hotel offers...

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Thank Paul B
Platteville, Wisconsin
Reviewed 6 days ago NEWvia mobile

Stayed here one night on business. I came from another airport and when I walked in from the DTW terminal, it was like walking in to an oasis. So quiet and lovely. The staff were extremely kind and helpful. My room was clean, well furnished and comfortable. I ordered room service, which was propmt and tasty. I also grabbed a...

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Thank LivelyLaura
Reviewed 2 weeks ago

As a very frequent guest of the Detroit Westin I am very familiar with all it has to offer. It is well located, the front reception staff is absolutely fabulous and quick to move you through check-in. Be sure to ask for an exterior room as the interior rooms are small, dark, and look into an atrium and other peoples...

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1Thank Kerri B
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Kerri, Thank you for your ongoing loyalty and for taking a moment to provide such valuable feedback. Certainly thrilled to hear of your positive experience with our Valet operation and Club Lounge, of which we're very proud of the team. Please know we will continue to invest in and understand areas to improve in our engagement and experience within...

Ontario
Reviewed 3 weeks ago via mobile

Stayed here with my family of four for an early next morning flight. Booked online through their website which was really easy. Used the valet parking which is a little crowded with only a small space to park in front of the entrance but the valet was quick and efficient, helped with my bags , and had my vehicle taken...

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Thank Ihave2muchfun
Reviewed 3 weeks ago

I was in Detroit for a week for official work and stayed at the DTW hotel. The best part of DTW is that it is connected to the airport and the bus service between terminals to get you to DTW is pretty awesome. The stay is super comfortable with very beautiful hotel set up. The room service, restaurant service are...

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Thank Somesh S
Burnsville, Minnesota
Reviewed 3 weeks ago

Had a one night layover at DTW and chose Westin Detroit Metropolitan Airport Hotel. Location is near McDonald's and Delta Skyclub in McNamara Terminal. Check-in was a breeze. Was assigned a room that was unacceptable and a call to the front desk and someone brought us new keys with a room facing the Delta terminal. Fun to watch planes come...

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Helpful?
Thank Diane L
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for taking a moment to provide your feedback. We truly appreciate the opportunity to have served you and wonderful to hear of your positive experience. We're extremely proud to deliver a renewing and productive environment and thrilled to know that you were able to experience and enjoy our offerings within our Club Lounge. Hope to welcome...

Hamilton Parish, Bermuda
Reviewed 4 weeks ago via mobile

The positives were the location, Dinner at Reflections, and awesome service from Julie in the restaurant. Unfortunately we were placed next a Staff Room. People were in and out of this room through the night, and at one point, there was a staff member outside our door, speaking on a walkie talkie. The whole reason we stayed here was due...

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Helpful?
Thank Marlyn K
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for choosing us and taking the time to provide this valuable feedback. Thrilled that you were able to experience our restaurant and the wonderful service our team and specifically Julie can provide. We pride ourselves on a tranquil, renewing environment and I truly apologize that in this case we did not execute on your behalf. I...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Detroit Metropolitan Airport, located in the new world-class McNamara Terminal, offers a private security entrance, latest technology and Detroit's most stylish & comfortable surroundings. ... more   less 

Additional Information about The Westin Detroit Metropolitan Airport

Address: 2501 Worldgateway Place, Detroit, MI 48242
Region: United States > Michigan > Detroit
Price Range: $242 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Detroit Metropolitan Airport 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
The Westin Detroit Metropolitan Airport Hotel Detroit
Westin Detroit Metropolitan Airport
Detroit Westin
Hotel Style:
#1 Green Hotel in Detroit
#2 Luxury Hotel in Detroit
#2 Family Hotel in Detroit
#3 Business Hotel in Detroit
#3 Romantic Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Detroit Metropolitan Airport staff and other travellers.
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Questions? Get answers from The Westin Detroit Metropolitan Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select an exterior room that is tarmac facing. Avoid the interior room!”
 of 5 bubbles 979kerrib, 8 Mar 2017 | Read review
“Prefer to take he airport facing rooms at the back of the hotel. They have a better view.”
 of 5 bubbles someshs931, 4 Mar 2017 | Read review
“Get a room facing the runway.”
 of 5 bubbles DianeL272, 28 Feb 2017 | Read review
“One of the few places you'd like a room by the elevator.”
 of 5 bubbles gregoryc392, 27 Feb 2017 | Read review
“Tarmac view”
 of 5 bubbles DRLand, 9 Feb 2017 | Read review
5 of 5