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Doubletree by Hilton Hotel Detroit-Dearborn

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Doubletree by Hilton Hotel Detroit-Dearborn
Doubletree by Hilton Hotel Detroit-Dearborn
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1,342 Reviews from our TripAdvisor Community

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Showing 1,324: English reviews
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Los Angeles
Reviewed 3 days ago NEW

I have been coming to this property for many years. It is close to my client and as such is convenient. Over the last couple of years the hotel has been refreshed and is more comfortable than ever. The area around the hotel is even beginning to get better! For me and for the team I travel with, that is...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Mike S
Ottawa, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 7 January 2017 via mobile

I chose to stay at the Doubletree Dearborn because I needed to be close to DTW Airport, I wanted a hotel with a restaurant and a Hilton Honors property. The hotel is a 15 minute drive to the car rental drop-off. The hotel offers a shuttle service. The restaurant/sports bar has lots of TVs and was fairly busy the night...

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Helpful?
Thank Sweethome71
About Hotel's Favourite Review
Vijay C, Manager at Doubletree by Hilton Hotel Detroit-Dearborn, responded to this review

Dear Guest, Thank you very much for choosing to stay with us. I am glad that you enjoyed the various amenities we have to offer and also the room. The hotel has gone through a complete multi -million dollars renovations and is a great place for travelers who in the in the area for business or leisure. We look forward...

Dearborn, Michigan
Reviewed 5 days ago NEW

Overall, my stay at the Double Tree Hotel was great. Hotel was nice, the room was clean, and the wonderful Customer Service was wonderful. Their was a slight mixup with the reservation, but Adam quickly resolved the problem. Other than that, everything else was fine. Thank You Adam!

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Helpful?
Thank rachelyork30
Mansfield, Texas
Reviewed 6 days ago NEW

The hotel staff was very welcoming and accommodating! The rooms are updated and very comfortable. The only complaint that I have is the breakfast staff. Once you make them acknowledge you, they are very pleasant and helpful, it's just getting them to acknowledge you.

Review collected in partnership with DoubleTree by Hilton
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Thank 105christiee
PA
Reviewed 1 week ago

I stayed at the Doubletree for a meeting; the hotel staff, particularly Devin and Ian in the banquet department, made my stay very enjoyable. They went out of their way to assure the meeting room was perfect, help me set up my AV, and were very attentive to the needs of all the attendees.

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Helpful?
Thank Joel C
Vijay C, Manager at Doubletree by Hilton Hotel Detroit-Dearborn, responded to this review

Dear Guest, Thank you for providing an opportunity to serve you. I am glad to read that your Doubletree experience was excellent. Your comments will be shared with the team and Devin and Ian will be recognized for their outstanding service. Thank you again and we look forward to your return visit. Sincerely, Vijay Chauhan

Greensburg, Pennsylvania
Reviewed 1 week ago

Hilton should be embarassed!! I have never given a bad review but this hotel was terrible! Unsupervised kids in the pool, fights in the hall all hours of the night, and no food on the buffet for breakfast!

Review collected in partnership with DoubleTree by Hilton
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2Thank Kristineg4
Vijay C, Manager at Doubletree by Hilton Hotel Detroit-Dearborn, responded to this review

Dear Kristine, Please accept my sincere apologies for not meeting your expectations during the stay. We strive to provide an excellent experience to all our guest. Your feedback is very valuable and will be considered as we work to improve our guest experience. Sincerely, Vijay Chauhan

Detroit, Michigan
Reviewed 1 week ago

I was charged 2 times for 1 night stay and have not got this issue resolved, no one apologized for my inconvenience. I have had over 400 charge to my card for one night stay, and my bank is asking for this location to send information and they have not confirmed the sent it

Review collected in partnership with DoubleTree by Hilton
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1Thank 7ravenh
Vijay C, Manager at Doubletree by Hilton Hotel Detroit-Dearborn, responded to this review

Dear Guest, Thank you for taking the time to write a review. I am very sorry to read that we failed to meet your expectations. Your feedback is very valuable for us to work continuously to remove the service deficiencies you encountered. I am emailing you separately to get the credit card issue resolved quickly. Sincerely, Vijay Chauhan

Saranac, Michigan
Reviewed 1 week ago

Our experience was horrible and so were lots of others. The restaurant had no food to serve for either dinner or breakfast. You will wait for over an hour at dinner and the breakfast buffet at least 30 minutes. Room - heat never made it to temp and bed was uncomfortable to say the least We will never be back

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Karl J
Vijay C, Manager at Doubletree by Hilton Hotel Detroit-Dearborn, responded to this review

Dear Guest, Thank you for writing a review. Please accept my sincere apologies for not meeting your expectations. Your comments are very valuable and will help us to take steps and prevent the service issues you encountered, happening in the future. I want to earn your trust back and I hope you will reconsider staying with us again in future....

Kalamazoo, Michigan
Reviewed 1 week ago

The lobby is absolutely gorgeous and the staff was very polite and helpful, HOWEVER, there could have been a better variety of television channels and the cleanliness of the halls and ice machine area could have been better. Lastly, the walls are so thin I could hear my neighbors conversations and there tv over my own. I rated the room...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank anickaw
Vijay C, Manager at Doubletree by Hilton Hotel Detroit-Dearborn, responded to this review

Dear Guest, Thank you for writing a review of your experience. Your feedback is very valuable and will be considered as we work continuously to improve our guest experience. I hope you will provide us with another opportunity to serve you in future. Sincerely, Vijay Chauhan

Woodhaven, Michigan
Reviewed 2 weeks ago

Great stay..we needed a hotel when the storm hit and among our top choices the double tree waa available..im pretty picky when it comes to my daughter and wife and hotels...it has to be very comfortable for them and the dearborn double tree met my expectations..i was placed on the hilton honors flooor (member)..and i was not in any way...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank timothycG7405DC
Vijay C, Manager at Doubletree by Hilton Hotel Detroit-Dearborn, responded to this review

Dear Guest, Thank you for staying with us and writing a review of your experience. I am glad to read that you enjoyed the our Doubletree cookies and that your stay excellent. We look forward to your return visit. Sincerely, Vijay Chauhan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Hotel Dearborn near the suburban west Detroit town of Dearborn, Michigan, is only nine miles from downtown Detroit and minutes from Detroit Metro Airport (DTW). Our distinctively new, full-service hotel is conveniently located off the Southfield Expressway at Ford Road, with easy access to I-94, I-96 and all major Detroit-area thoroughfares. ... more   less 

Additional Information about Doubletree by Hilton Hotel Detroit-Dearborn

Address: 5801 Southfield Expressway, Detroit, MI 48228
Region: United States > Michigan > Detroit
Price Range: $175 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Detroit-Dearborn 3.5*
Number of rooms: 347
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Booking.com and Jetsetter so you can book your Doubletree by Hilton Hotel Detroit-Dearborn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Detroit
Detroit Doubletree
Hotel Style:
#2 Best Value Hotel in Detroit
#5 Business Hotel in Detroit
#6 Family Hotel in Detroit
#8 Romantic Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Detroit-Dearborn staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Hotel Detroit-Dearborn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check schedule ahead of time, very popular locally.”
 of 5 bubbles kjmckay3, 2 Mar 2017 | Read review
“Any room offered will be plush and welcoming! ~Susan from Illinois”
 of 5 bubbles SusanReedTypinski, 1 Mar 2017 | Read review
“All rooms at this location have a mini fridge in the room!”
 of 5 bubbles 21amief, 28 Feb 2017 | Read review
“No real advantage from my perspective”
 of 5 bubbles BasketCase24, 6 Oct 2016 | Read review
“Wheel chair accessible rooms a plus.”
 of 5 bubbles deborahsG967FY, 21 Sep 2016 | Read review
5 of 5