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The Kirby

Expedia.comUS$250*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Kirby
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57 Reviews from our TripAdvisor Community

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Showing 55: English reviews
chicago, IL
Reviewed 16 August 2016

Very cold reception upon check in, the room was adequate but for the price would have expected much more. The 1st floor is all restaurant, felt odd carrying our bags through tables of diners. The grounds seemed lovely but due to the weather we couldn't enjoy. Food was ok.

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Helpful?
Thank denipan
Management response:

Hi Deni , Thank you for your feedback on The Kirby. It is through constructive feedback, we learn where we could improve. The first floor is our restaurant and wine bar and I apologize if it seemed odd to check-in at the front desk and more so, if you felt the reception was cold. I will address that immediately. Check-in...

Chicago, Illinois
Reviewed 7 August 2016 via mobile

We stayed for a weekend and found the Kirby- the perfect place to come and go in Harbor country! Great rooms, fabulous food and cocktails and wine! Lovely outdoor space- which would be awesome for a wedding or reception! Built in 1890, this and fully restored, a true hidden gem!

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Helpful?
Thank Kimberly C
Management response:

Kimberly C, Thank you for your kind words. We would like to have you back again. Mindy

Reviewed 7 August 2016 via mobile

Great ribeye, fantastic patio, fun service. This restored hotel has great personality and charm. We had a great time. If you are in Saugatuck or Douglas you have to try it. Definitely will be back next time.

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Helpful?
Thank Robert W
Management response:

Thanks for the kind words, Robert W. Give me a call personally to make your next reservation. We would love to have you back. Mindy

Reviewed 22 July 2016 via mobile

Timeless and charming experience brought delicious appetizers of cheeses and smoked meats, but the service was well executed despite 26 people used to fine dining and their own special request. I'd suggest the sirloin steak and some crab cakes to eat

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Helpful?
Thank Aaron S
Management response:

Thank You, Aaron S. Please give me a call personally to make a reservation for your next visit. Mindy

West Chicago, Illinois
Reviewed 3 July 2016 via mobile

Went to their restaurant for our 40th anniversary with my family. Cannot tell you how disappointed we were. Every entree was over cooked, steak,chicken,shrimp and crab. None were cooked as ordered. Cancelled the steak orders and suffered through the others due to hunger. Ended up going down the street for ice cream to fill up. Fortunately had a great anniversary...

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Helpful?
Thank doc_pollack
Management response:

Jim, I apologize for the unfortunate experience you had at J. Paul's Wine Bar and Restaurant at The Kirby. It is through feedback such as yours that we can learn and become better. Please give me a call at your convenience to discuss your experience in further detail. Thank You, Mindy

Denver, Colorado
Reviewed 27 June 2016

Went there for a girls weekend. The house looks victorian from the outside, but has a fresh, modern decor. Some fun details, including the blown glass chandelier at the entrance. There was a bit of a mixup on our reservation and the staff went above and beyond to accommodate us and make us feel welcome. After a very successful shopping...

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Helpful?
1Thank downtownwoody
Management response:

Thank you for the kind words. Please call me personally to set up your next trip. Mindy

Chicago, Illinois
Reviewed 24 May 2016

My husband and I were fortunate to stay here for one evening. Where do I begin to say how gracious, friendly, welcoming, warm and professional both Mindy and Kimberly were? They allowed us to check-in early, they gave us a glass of wine on the house “just because”, they brought a plate of truffle fries and a beverage to our...

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Helpful?
1Thank Eva S
Management response:

Thanks for the review, Eva S. We strive to make each guest's visit perfect. Give me a call when you would like to come back. Mindy

Northville, Michigan
Reviewed 2 May 2016

This up dated historical home turned hotel was excellent. We enjoyed the restaurant the ambiance and the accommodations. Looking for something unique with out the old feel of victorian decor . You'll love the modern accents here in this comfortable Inn. I loved the comfortable bed and all the fabrics.

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Helpful?
1Thank Colleen S
Management response:

Thank you for staying with us, Colleen. We hope to see you again soon. Come in the fall when the colors are beautiful. Mindy

Chicago, Illinois
Reviewed 25 April 2016

Despite the early season timing of our visit, my wife and I absolutely loved the Kirby! From the rehabbed and modern amenities mixed with classic elements of the original structure, to the informative and leisurely wine and cheese tasting for guests, to the staff care and recommendations, to the delicious meals, everything about our trip was fantastic. If you're staying...

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Helpful?
2Thank blaketownsley
Management response:

Thanks for the great review, Blake. It was great to have you stay at The Kirby. We hope to see you again soon.

Lansing, MI
Reviewed 7 April 2016 via mobile

Looking for a place to visit for one day and one night in the Saugatuck/Douglas area. Trip Advisor only listed two places with availability, one being the Kirby House. I spoke with Mindy to book our reservation, who from the beginning was very accommodating. Once we arrived, we were greeted by Mindy and Kim. Both were extremely friendly and gregarious....

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Helpful?
1Thank judhorn
Management response:

Thanks for the great review. We would love to have you back again. Give us a call anytime. Whiskey class, next time. Mindy

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Breakfast included
Official Description (provided by the hotel)
The Kirby is a boutique hotel where old world meets new world... an 1890s Victorian with a modern, hip interior. The Kirby has a restaurant, wine bar, outdoor dining, a garden and pond. It is perfect for a romantic getaway for 2 and to host special events. ... more   less 

Additional Information about The Kirby

Address: 294 West Center, Saugatuck-Douglas, Douglas, MI 49406 (Formerly Kirby House)
Region: United States > Michigan > Allegan County > Douglas
Price Range: $276 - $657 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Kirby 4*
Number of rooms: 7
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Questions & Answers

Questions? Get answers from The Kirby staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are quirky as the hotel used to be a hospital. Some of the bathrooms are very odd.”
nieghborhoodmom, 29 Sep 2016 | Read review
“Make sure the room booked has its own integral bathroom”
vanessao195, 5 Sep 2016 | Read review
“The deluxe suite has its own bathroom, for those of you that don't like to share a communal B&B bathroom.”
blaketownsley, 25 Apr 2016 | Read review
“Ensuite rooms are great. A new two bedroom suite just opened on the third floor!”
susanmik, 8 Nov 2015 | Read review
“Rooms run from $250 -$350 includes morning breakfast, etc.”
guestwmichigan, 18 Aug 2015 | Read review
5 of 5
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US$250* /night
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Prices are for 1 room, 2 adults
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