We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Staff at check in was friendly and courteous. Upon arrival at the room however it was found that the TV for the kids bunk bed area was missing. The toilet would only flush once, unless you took the lid off to manually move the float...More
Response from IHGService, Guest Relations Manager at Splash Universe ResortResponded 7 March 2017
Thank you for taking time to write a thorough review about the Holiday Inn Dundee, MI. I appreciate that you found our reception staff accommodating.
Your comments about the crowded water park and the long wait during breakfast are helpful in targeting areas...More
The Holiday Inn-Dundee offers decent rooms, but the main attraction is the attached Splash Universe Water Park. The hotel itself has a lobby well decorated in a rustic, log cabin style and a very friendly staff. It is a full service Holiday Inn, not an...More
We had a great time at the hotel and waterpark. I felt it was definitely worth the price we paid (we had the package including hotel, pizza meal, arcade cash). Our room was clean and beds were comfortable. After reading the reviews and staying one...More
Please explain how a $200 a night water park hotel has no towels for the guests. There were no towels after swimming and no towels for showering afterwards. Calls to the desk were pointless. Bring your own towels of your kids will freeze. The staff...More
1 Thank sfromd
Response from IHGService, Guest Relations Manager at Splash Universe ResortResponded 24 January 2017
We are grateful to you for being one of our guests at Holiday Inn Dundee - Waterpark, MI, and getting out of your way to leave us your feedback. We understand that your stay was not a complete success because of the service...More
My family recently visited the hotel and waterpark for a one night stay. We arrived to the hotel at 3 pm and found a long line to check in. Upon check in, our room was not ready. The clerk said it was guaranteed to be...More
Response from IHGService, Guest Relations Manager at Splash Universe ResortResponded 20 January 2017
Thank you for being our guest and for taking the time to share your comments. We regret that we were not able to provide you with the quality of service you deserved during your recent visit with us. Please accept our heartfelt apologies...More
US$79 - US$152 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Cancelon, Hotwire, getaroom.com, HotelQuickly and Evoline ltd so you can book your Splash Universe Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.