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Holiday Inn Farmington Hills/Novi

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Holiday Inn Farmington Hills\/Novi
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166 Reviews from our TripAdvisor Community

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Showing 160: English reviews
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Philadelphia, Pennsylvania
Reviewed 2 weeks ago via mobile

Nice room. Suite with sofa, table, desk and TV in living room. Comfortable bed. Our only complaint was with the checkin process. When we arrived, there were seven people lined up waiting to check in, but no one at the front desk. It seems that the clerk left for an emergency. Someone from housekeeping finally gave us our reserved room....

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Helpful?
Thank ebfk
Columbus, OH
Reviewed 2 January 2017

We had four rooms here over Hanukkah/Christmas weekend. The rooms were spacious and clean. There was a party on Christmas Eve right off the lobby in a meeting space, but it ended in time for a quiet night's sleep. I know it is not fun for employees to have to work holidays, but they were friendly and helpful. Breakfast was...

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Thank gefilte63
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michael R.

Rossville, Indiana
Reviewed 29 December 2016

Very pretty and inviting lobby. I only spent one night here, but my stay was pleasant. Very clean. My only disappointment was the view from my room. I understand the hotel is not in a scenic area, but my view was a wall. A big, fat wall. Above the wall was a large and VERY bright parking lot light in...

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Thank SheilaIN2014
IHGService, Guest Relations Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Dear SheilaIN2014, Thank you for choosing to stay with us and for leaving a review. I am very happy to learn that you found our property clean and that the lobby was the most interesting part of the hotel. On the other hand, I regret that the view from your room affected your overall satisfaction. I have forwarded your comments...

Reviewed 12 October 2016

I have stayed in this hotel over 5 times, all of them with no complaints at all. The service of the personnel is perfect, the rooms and common áreas clean and nice, plus a good breakfast. Its location next to M5 makes it great for business trip. The rates are perfect for the great service I always receive.

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Helpful?
Thank xahuk
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you that you enjoy your staying with us with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again and again! Sincerely, Michael R.

Leuven, Belgium
Reviewed 29 September 2016 via mobile

I stayed in one of the suites, which sounds better than it is. The room is indeed huge, but outdated and also very dark (the room with kitchen, table and seats has no windows, nor does it have decent lights) If you like a huge jacuzzi, you will love it. The bathroom floor was sticky and slippery. The bed was...

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Thank erbee64
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, M....

Mishawaka, Indiana
Reviewed 21 September 2016

We didn't even stay overnight at this hotel. When we checked into our room, it had a stale smell like old cigarettes, even though it was a non smoking room. The furniture was old and chipped. The beds looked dirty. We had two children and did not feel comfortable with them staying there. There was dust everywhere. We checked out...

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1Thank KapriH83
ziggy58, Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced as that is not up to our normal standards as the greater majority of our reviews would support! We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you...

Cedar, Michigan, United States
Reviewed 20 September 2016 via mobile

This was a nice, clean hotel. Staff were very friendly. We arranged for a late check out and were accommodated with no problem. Breakfast was super crowded because of sports events in the area, but there was plenty of food and we even found a place to sit.

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1Thank Jenifer M
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, M. Roberts G.M.

Muskegon, Michigan
Reviewed 15 September 2016 via mobile

Loved our stay here. The hotel is new so everything is very new, clean and modern. Breakfast was typical HIE. Would stayhere again when we go back, and recommend it to anyone traveling in that area. The staff was very friendly and helpful.

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1Thank Susan C
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, M. Roberts G.M.

Stockholm, Sweden
Reviewed 14 September 2016 via mobile

A business Hotel with East access from the freeways. I got an large room that was clean and had comfortable beds that made my night. The only issue would be the working desk that was pretty small and only had one power outlet.

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Thank SweFam
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, M. Roberts G.M.

Kennewick, Washington
Reviewed 10 August 2016

The staff was very professional and helpful, Used room service a couple of times, food was well prepared and arrived in a timely manner. When I made the initial reservation the person I talk to was top notched and very knowledgeable. The breakfast buffet was well prepared and tasteful.

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Thank Richard W
Felixrms, Front Office Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Felix R. Front office manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn & Suites in Farmington Hills/Novi is a three diamond, full service, all suite hotel providing exceptional service, free wireless high-speed Internet and free local calls. We are conveniently located to I-696, I-275 and M-5. We have easy access to Livonia, Novi, Southfield and Detroit. The Holiday Inn Hotel & Suites Farmington Hills/Novi is the recipient of the 2007 Renovation Award. Everything has been designed for business and leisure travelers alike. Our meeting/banquet space accommodates up to two hundred people. Nearby offices include General Motors, Hitachi, Nissan, Tower Automotive, Magna and TRW. The nearby expressways allow quick access to local attractions and sports centers such as Greenfield Village/Henry Ford Museum, Ford Field, Palace of Auburn Hills, Twelve Oaks Mall, Detroit Casinos, Detroit Zoo, Founders Sports Park, Canton Sports Center, Compuware Arena and Comerica Park. We are the host hotel for the Rock Financial Showplace located only a few miles away. Attending the Great Lakes Art Fair, Int'l Gem & Jewelry, Mustang Memories All Ford Show or the W. Oakland Rib Cook Off & Family Fest at Rock Financial Showplace - our Direct Dial Phone located at RFS provides convenient complimentary shuttle service. Our team of highly qualified staff will provide nothing less than world-class professional, courteous and responsive service at the Holiday Inn & Suites Farmington Hills. ... more   less 

Additional Information about Holiday Inn Farmington Hills/Novi

Address: 37529 Grand River Avenue, Farmington Hills, MI 48335
Region: United States > Michigan > Farmington Hills
Price Range: $131 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Farmington Hills/Novi 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Farmington Hills/Novi Hotel Farmington Hills
Farmington Hills Holiday Inn
Holiday Inn Novi
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Farmington Hills/Novi staff and other travellers.
3 questions
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Muskegon
1 month ago
Cleveland, Ohio
10 months ago
over a year ago

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Questions? Get answers from Holiday Inn Farmington Hills/Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room should be OK.”
 of 5 bubbles xahuk, 12 Oct 2016 | Read review
“Top floor on the west side was very quiet.”
 of 5 bubbles richardwQ67RA, 10 Aug 2016 | Read review
“Rooms on the fourth floor have a little kitchen”
 of 5 bubbles jorgeovaza, 5 Aug 2016 | Read review
“Rooms on the 3rd floor”
 of 5 bubbles edithc769, 20 Jul 2016 | Read review
“Take pictures at check in, during stay, and before you check out”
 of 5 bubbles mrslalah, 2 Jul 2015 | Read review
5 of 5