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All reviewsliving room and bedroombreakfast buffet was very goodprevious staygladly stay here againmeeting roomrecommend this hotelbusiness tripfresh towelshousekeeping staffroom was clean and comfortablecomputerstimemployeescheckinconveniencedetroitsofa
upon check in there were ashes on the floor(contacted front desk) missing set of towels(contacted the front desk)refrigerator wasn't getting cold or freezing, just cool(contacted front desk twice)I asked if we can get another room, he said they didn't have any available unless we got...More
2 Thank Mrslala H
Response from ziggy58, General Manager at Holiday Inn Farmington Hills/NoviResponded 3 July 2015
According to Holiday Inn Guest Relations you are a hotel employee! Then you should certainly know that all rooms are inspected prior to guests arriving. In this case your room was inspected by the Executive Housekeeper prior to your checking into it! The room was...More
I have stayed in this hotel many times, but it is the first time that i review it. The rooms are very comfortable. They have a bar and restaurant in the evenings, which is great after a long busy day. The hotel is kept very...More
1 Thank Jose G
Response from ziggy58, General Manager at Holiday Inn Farmington Hills/NoviResponded 26 June 2015
Thank you for taking the time to share your experience about your stay and the compliments you gave us! We always appreciate it when guests not only enjoy their stay but also share it with others! Thank you again very much!
Booked this hotel through Travelocity after reading previous reviews. Looked and sounded perfect for our needs. Price was comparable with others in the area. Have to admit that we were disappointed. The toilet kept running unless we jiggled the handle several times. The bathtub would...More
1 Thank Donna S
Response from ziggy58, General Manager at Holiday Inn Farmington Hills/NoviResponded 19 June 2015
Thank you for your comments regarding your stay! I apologize for the plumbing issues and have addressed the maintenance staff! Unfortunately, it is true that when booking stays through 3rd party sites such as Expedia, Breakfast is not included. I always recommend booking stays with...More
The rooms are nice with a little sitting area at the front, bathroom in the middle and the bed in the back. We got adjoining rooms so that my daughter could have some privacy. Well, the adjoining door swung shut hard leaving us in her...More
Thank KIBonnell
Response from ziggy58, Manager at Holiday Inn Farmington Hills/NoviResponded 16 June 2015
Thank yo very much for taking the time to review our hotel! We certainly appreciate you and your family staying with us! Also. thanks for the compliment on our Breakfast! Sorry about the mishap with your door but I'm glad it was taken care of...More
Staying at this Holiday Inn has been the worst experience I've ever had. Apparently people can just go to their resturant and charge things to your room without needing any form of ID or room card to show they are actually staying there. I stayed...More
4 Thank Marisela R
Response from ziggy58, General Manager at Holiday Inn Farmington Hills/NoviResponded 16 June 2015
The issue of the room charge was recently brought to my attention. Upon investigating the charge the guest check was signed by a gentleman named Craig Rodriguez with your room number. The curious part is that is the same last name as yours and we...More