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Treetops Resort

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Treetops Resort
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458 Reviews from our TripAdvisor Community

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Showing 457: English reviews
Reviewed 1 week ago via mobile

We went to this hotel with 12 other ppl. We had 4 rooms. The rooms were clean and very large. The staff was super polite and very helpful. The out door heated pool and hot tub were so much fun on the 2 snowy nights we stayed. They need to shovel and salt the walk ways better to get to...

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Helpful?
Thank spellboundmama
TreetopsResort, Administrative Assistant at Treetops Resort, responded to this review

Thank you for taking the time to give us such honest feedback, as we greatly appreciate anything that will help us better service you as a guest! We're glad to hear your accommodations were welcoming, & that your entire group was able to enjoy themselves. I will be sure to pass this information along to our restaurant manager in hopes...

Detroit, Michigan
Reviewed 1 week ago

Good place to take the kids for a 2 night ski weekend. Affordable family fun. We are a family of 4, 2 adults 2 children (7,9). We stayed in a hotel room at the Inn, accommodations were dated but functional. Beds were extremely firm and walls were thin. Restaurant food at the sports bar was slightly above average, but the...

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Helpful?
Thank peakmc
TreetopsResort, Administrative Assistant at Treetops Resort, responded to this review

We're glad to hear that you & your family were able to enjoy yourselves for a weekend getaway! We are currently in the process of updating both of our lodging facilities, the Lodge & the Inn, and hope to be finished by next season. Thank you for this feedback, we love hearing back from our guest's experiences, and we look...

Albion, Indiana
Reviewed 1 week ago

On January second we went tubbing at 1:30 and had such a wonderful experience, from signing in at the front desk with Mariah to going down the hill with Nick, Eric, and the guy at the bottom(we couldn't see his name tag). They made it an unforgettable hour of fun! Thank you! We will defiantly do this again!:)

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Helpful?
Thank shambaugh6
TreetopsResort, Administrative Assistant at Treetops Resort, responded to this review

We are so glad to hear that our staff was able to have a positive impact on your tubing experience! It's definitely a thrill ride :) I'll be sure to forward this feedback onto Nick & Eric, I'm sure they'd love to hear it. We look forward to seeing you again soon!

Port Huron, Michigan
Reviewed 2 weeks ago via mobile

That had to be a prank. Where do people find decor like that, definitely hasn't seen a maintenance man since the grand opening. The only thing missing in the suite we stayed in was a quarter machine to shake the bed. The bathroom was so scary...I dreaded to use it. We had to get our keys reprogrammed multiple times. The...

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Helpful?
1Thank BLBELL
TreetopsResort, Administrative Assistant at Treetops Resort, responded to this review

Thank you for this respected feedback. Although it sounds like your lodging room was not to your expectation, we appreciate hearing from guests in all aspects of the resort. We are currently in the process of renovating our two main lodging facilities, and will be updating the room interiors, as well as the bathrooms. In regards to the restaurant, we...

Reviewed 2 weeks ago via mobile

First time visit and already planning the next. Everyone was over the top friendly and courteous from the service staff to the lift operators. Laid back and relaxing. Not the biggest hills in Michigan but the most relaxing atmosphere we have ever had. Not the hustle and chaos of the bigger resorts. We felt comfortable sitting in the lounge and...

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2Thank Red M
TreetopsResort, Administrative Assistant at Treetops Resort, responded to this review

We're glad to hear your experience was so memorable! We will be sure to inform the staff of your praise, and please know that it is extremely rewarding to receive such feedback. We take pride in knowing that your stay was fun & relaxing for the whole family. We look forward to seeing you & your family again this season!

Boyne City, Michigan
Reviewed 5 December 2016 via mobile

This is the first time I played here and it definitely holds up to its reputation as a challenging course. I came with a group of customers and all of them walked away pleased and looking forward to doing this again.

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Helpful?
Thank David C
TreetopsResort, Administrative Assistant at Treetops Resort, responded to this review

David, Thank you for your feedback! We hope to see you back next season to enjoy our newly renovated accommodations, & to play our other courses!

Norton Shores, Michigan
Reviewed 23 November 2016

My wife and I attended this resort for a three day convention. While the views are stunning, the room satisfactory, the fact that many of the rooms are so far from the main lodge was undesirable. The weather was very cool so the option of walking was not a good one. The food and service was pretty good. Other than...

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Helpful?
Thank captfrog
TreetopsResort, Administrative Assistant at Treetops Resort, responded to this review

I'm so sorry to hear about the unfortunate bedding issue you had. I will be sure to pass this information along to housekeeping, as well as our director of rooms to see that this doesn't happen again. I also apologize that nothing else was offered to you in light of the situation. Please, feel free to reach out to me...

White Lake, Michigan
Reviewed 18 October 2016

We visit Tree Tops each summer for a girls golf trip. The golf courses are amazing and the staff is so friendly and accommodating. We have the best time each summer and count down until our next trip. We just returned from a stay this weekend to celebrate a big birthday. The colors were just starting to change and the...

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Helpful?
Thank Sherri_W17
TreetopsResort, Front Office Manager at Treetops Resort, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much appreciated. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect and deserve. Thank you again, and we look forward to seeing you on your next trip...

Grand Rapids, Michigan
Reviewed 17 October 2016

I've stayed her a few times in the fall for business. Always in the lodge which has huge rooms with kitchenettes and living area. These are great rooms with nice views. There are lots of little shops close by and plenty of restaurants

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Helpful?
Thank clt7232015
TreetopsResort, Front Office Manager at Treetops Resort, responded to this review

Its great to hear that you had a memorable stay with us. Treetops Resort will do everything in our power to appear fresh and modern at all times. We invest a lot of time and effort to train our team to ensure the highest level of personalized service. All the best and hope to see you again soon. Warm Regards

A TripAdvisor Member
2 reviews
Reviewed 16 October 2016 via mobile

We stayed at their older building which I think they called the inn not their main hotel. Room was very old but clean. Think the price is steep for what we got, especially for off season. Golf course looked nice but didn't play so don't really know condition.

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Thank A TripAdvisor Member
TreetopsResort, Front Office Manager at Treetops Resort, responded to this review

Thank you for your comments and the time you took to share them with us. For your next stay, you might consider to book a room in the Lodge, where the rooms are even more comfortable and relaxing. The golf course selection that we have here at Treetops is absolutely breathtaking! We can offer courses from beginers to advanced golfers....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Spectacular golf, world-class instruction, spa, downhill skiing, snowmobiling, meetings and fairytale weddings are just some of the reasons people visit Treetops Resort & Spa. Let's start with golf, Treetops is truly the Midwest's "Must Play" resort and arguably the best collection of golf anywhere in the country. Our awards and accolades from the nation's top golf and travel publications seem to agree. Treetops is home to 81 holes of championship golf and features five distinctly different courses by renowned designers Robert Trent Jones, Sr., Tom Fazio and Rick Smith. Dramatic views, contours and rolling terrain provide a beautiful setting for world-class golf. The Masterpiece Course was Robert Trent Jones, Sr.'S final design in Michigan and is truly a masterpiece. In his own words, Jones claimed it his crowning glory. The course is located at the headwaters of the Pigeon River and takes full advantage of natural valleys, ravines and broad plains. The signature sixth hole features a 120' vertical drop and a panoramic view of the Pigeon River Valley. Dine Like a Champion, Party Like a Rock Star! Enjoy a hearty backwoods breakfast, great food, fine wines and good times, in a casually quaint atmosphere with spectacular views. Rich beginnings, succulent entrees and signature desserts are the perfect complement to a great day on the course or the slopes. Nightlife also abounds too with live entertainment and a sports bar with a massive collection of the world's favorite brews. Enjoy your favorite team on a host of flat screen TV's or create your own action on one of our pool tables or relax and take in the spectacular star show in the sky as you cozy up to our fire pit. Sleep Like a Bear Treetops Resort features 238 guest rooms, including standard and deluxe hotel rooms and two and three bedroom condominiums. Nearly every room takes advantage of our majestic setting and offers sweeping vistas of ski hills, golf courses, pristine woods or wetlands. Wake up refreshed as a bear in springtime, ready to do it again, for with five courses, 23 runs and the vast beauty of the Michigan wilderness surround you, you'll never get bored. ... more   less 

Additional Information about Treetops Resort

Address: 3962 Wilkinson Rd, Gaylord, MI 49735-9800
Region: United States > Michigan > Otsego County > Gaylord
Price Range: $143 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Treetops Resort 3*
Number of rooms: 238
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Also Known As:
Treetops Hotel Gaylord
Treetops Resort Gaylord, Michigan
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Questions & Answers

Here's what travellers have asked, with answers from Treetops Resort staff and other travellers.
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Questions? Get answers from Treetops Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We absolutely loved the Presidential Suite.”
 of 5 bubbles Sherri_W17, 18 Oct 2016 | Read review
“Review other hotels in the area first.”
 of 5 bubbles dlutke, 10 Oct 2016 | Read review
“Go there for the golf NOT the accommodation.”
 of 5 bubbles t5825db, 9 Sep 2016 | Read review
“Request a room in the suites building.”
 of 5 bubbles BHartMich, 8 Sep 2016 | Read review
“Rooms were very clean but dated. They definitely need a remodel of the rooms”
 of 5 bubbles andybF9060QG, 23 Aug 2016 | Read review
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