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Treetops Resort

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467 Reviews from our TripAdvisor Community

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Showing 466: English reviews
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Grosse Pointe
Reviewed 2 weeks ago

We were first put in the lower level room @ the INN, should have been call the get out. We were forced to stay the first night because we arrived late. the rooms last updated in the 1970's. Black toilets, showers, which were probably a good method for covering up the mold. The place stinks of mildew and age. The...

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Helpful?
Thank Brian S
TreetopsResort, Marketing Assistant at Treetops Resort, responded to this review

We're terribly sorry to hear of your experience. We are in the process of renovating, and many of our rooms at the Inn have been completely gutted. We are replacing appliances, including fixtures in the bathrooms. Lift schedules vary, as we are not as busy during the weekdays - and weather conditions permit as well. We do have lift and...

HOTEL’S FAVOURITE REVIEW
Reviewed 28 December 2016 via mobile

First time visit and already planning the next. Everyone was over the top friendly and courteous from the service staff to the lift operators. Laid back and relaxing. Not the biggest hills in Michigan but the most relaxing atmosphere we have ever had. Not the hustle and chaos of the bigger resorts. We felt comfortable sitting in the lounge and...

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2Thank Red M
About Hotel's Favourite Review
TreetopsResort, Administrative Assistant at Treetops Resort, responded to this review

We're glad to hear your experience was so memorable! We will be sure to inform the staff of your praise, and please know that it is extremely rewarding to receive such feedback. We take pride in knowing that your stay was fun & relaxing for the whole family. We look forward to seeing you & your family again this season!

Indiana
Reviewed 3 weeks ago

My wife and I drove from Indy for a weekend getaway for my birthday from 2/24-2/26. This was also the first time we've had a getaway as a couple since the birth of our child 16 months ago; it was much needed. I had ordered flowers through a local florist to surprise my wife and they were waiting in the...

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Helpful?
1Thank BSUFan11
TreetopsResort, Marketing Assistant at Treetops Resort, responded to this review

First thing's first, let me thank you for coming to visit us all the way from Indy! It's guests like you who make our resort truly spectacular. It sounds like the two of you were able to stay busy, & really enjoy all our resort has to offer! The Tiger Woods burger is definitely my favorite, and the walleye is...

L'anse, United States
Reviewed 3 weeks ago

We came back for our 25th Anniversary .Once again we had a great time . The staff are top notch . We ended up at sports bar (Shawn's Basement), we had great time! Shawn was a great host! Thank you Shawn! Customer Service is always awesome at TreeTops!

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Helpful?
Thank Charles N
TreetopsResort, Marketing Assistant at Treetops Resort, responded to this review

Wow, thank you for this great feedback! We agree, Shawn is a great asset to the Treetops team. We're happy you could enjoy yourselves, & we can't wait to have you back!

Reviewed 15 February 2017 via mobile

Great for couples, great entertainment, jacuzzi tub, awesome amenities great prices, winter festivities, great food!!! Getaway favorite, close to town but far enough away :-) polite helpful staff neat location

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Helpful?
Thank Michell P
TreetopsResort, Administrative Assistant at Treetops Resort, responded to this review

Good morning! Thank you for choosing us to be your Valentine's Day destination! We're so glad to hear that you were able to enjoy yourselves, & enjoy all of our amenities as well. We look forward to having you back again soon!

Reviewed 14 February 2017

Loved it. If you are a die hard skier that wants amenities like in Colorado, don't bother. But if you are a realist that wants to have a good time with real people, we had a blast. We had gone to Boyne for a first time lesson and adventure ( I'm 41 and my son was 10). It was busy,...

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Helpful?
Thank Amy H
TreetopsResort, Administrative Assistant at Treetops Resort, responded to this review

Wow, thank you for all of the great feedback, as well as coming to visit us all the way from Detroit! We appreciate your business, & are so thrilled to hear of you & your son's great experiences. We can't wait to have you back again soon!

Holland, Ohio
Reviewed 7 February 2017

I purchased a groupon for an overnight ski package as a Christmas present for my boys ages 9 and 11. My brother and his family also purchased the groupon and joined us! We have stayed here in the past and know that the rooms are a bit dated but we were there for skiing not sleeping! Check in was easy...

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1Thank Sara D
TreetopsResort, Administrative Assistant at Treetops Resort, responded to this review

Good evening! We are so happy to hear of all your wonderful experiences, it sounds like you & your family had a very full & fun stay. It's great to know that our employees down in skier services could accommodate, & more than glad to hear you were able to enjoy our extensive beer menu! We're also in the middle...

Clare, Michigan
Reviewed 1 February 2017 via mobile

We had a group of friends meet here. The room was large. You could see the comedian from any seat in the room. The comedians were hilarious. The staff was accommodating. Will go again and will recommend this place.

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Helpful?
Thank Wanda R
TreetopsResort, Administrative Assistant at Treetops Resort, responded to this review

Good afternoon! We agree, the comedians were great. We're glad to hear that your group was able to enjoy themselves during our comedy night. We look forward to your next visit, and hope to see you at our next comedy night!

Manistee, Michigan
Reviewed 1 February 2017 via mobile

We booked a midweek getaway with the kids, our deal included 4 lift tickets and breakfast for$186. We had a great time. Fresh snow meant we had excellent skiing conditions and there were no lift lines. We all thoroughly enjoyed the indoor/outdoor pool and hot tub and on both occasions we had it to ourselves. The breakfast was great and...

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Helpful?
Thank sally s
TreetopsResort, Administrative Assistant at Treetops Resort, responded to this review

Good morning! It's great to hear you & your family were able to enjoy the resort, along with lots of fresh snow! We look forward to seeing you all back again very soon.

Dexter, Michigan
Reviewed 29 January 2017

What you might have read in other reviews is correct. Our room in "The Inn," was badly in need of updating. My understanding is that they are in the middle of a complete renovation of the facility, "The Lodge" looks really nice from what I saw. But if you are spending much time in your room you are not doing...

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Helpful?
Thank jkivel
TreetopsResort, Administrative Assistant at Treetops Resort, responded to this review

Good morning! We're so glad to hear you had fun on our sleigh ride dinner, it truly is a beautiful experience. You are correct, we are currently in the middle of renovating both lodging facilities, and have high hopes for the future! I will be sure to pass this review along to the staff, I'm sure they would love the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Spectacular golf, world-class instruction, spa, downhill skiing, snowmobiling, meetings and fairytale weddings are just some of the reasons people visit Treetops Resort & Spa. Let's start with golf, Treetops is truly the Midwest's "Must Play" resort and arguably the best collection of golf anywhere in the country. Our awards and accolades from the nation's top golf and travel publications seem to agree. Treetops is home to 81 holes of championship golf and features five distinctly different courses by renowned designers Robert Trent Jones, Sr., Tom Fazio and Rick Smith. Dramatic views, contours and rolling terrain provide a beautiful setting for world-class golf. The Masterpiece Course was Robert Trent Jones, Sr.'S final design in Michigan and is truly a masterpiece. In his own words, Jones claimed it his crowning glory. The course is located at the headwaters of the Pigeon River and takes full advantage of natural valleys, ravines and broad plains. The signature sixth hole features a 120' vertical drop and a panoramic view of the Pigeon River Valley. Dine Like a Champion, Party Like a Rock Star! Enjoy a hearty backwoods breakfast, great food, fine wines and good times, in a casually quaint atmosphere with spectacular views. Rich beginnings, succulent entrees and signature desserts are the perfect complement to a great day on the course or the slopes. Nightlife also abounds too with live entertainment and a sports bar with a massive collection of the world's favorite brews. Enjoy your favorite team on a host of flat screen TV's or create your own action on one of our pool tables or relax and take in the spectacular star show in the sky as you cozy up to our fire pit. Sleep Like a Bear Treetops Resort features 238 guest rooms, including standard and deluxe hotel rooms and two and three bedroom condominiums. Nearly every room takes advantage of our majestic setting and offers sweeping vistas of ski hills, golf courses, pristine woods or wetlands. Wake up refreshed as a bear in springtime, ready to do it again, for with five courses, 23 runs and the vast beauty of the Michigan wilderness surround you, you'll never get bored. ... more   less 

Additional Information about Treetops Resort

Address: 3962 Wilkinson Rd, Gaylord, MI 49735-9800
Region: United States > Michigan > Otsego County > Gaylord
Price Range: $152 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Treetops Resort 3*
Number of rooms: 238
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Also Known As:
Treetops Hotel Gaylord
Treetops Resort Gaylord, Michigan
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Questions & Answers

Here's what travellers have asked, with answers from Treetops Resort staff and other travellers.
5 questions
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Questions? Get answers from Treetops Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find somewhere else, not worth saving a few bucks!!!”
 of 5 bubbles 501BrianS501, 13 Mar 2017 | Read review
“Ask for woods view in the lodge”
 of 5 bubbles BSUFan11, 28 Feb 2017 | Read review
“We absolutely loved the Presidential Suite.”
 of 5 bubbles Sherri_W17, 18 Oct 2016 | Read review
“Review other hotels in the area first.”
 of 5 bubbles dlutke, 10 Oct 2016 | Read review
“Go there for the golf NOT the accommodation.”
 of 5 bubbles t5825db, 9 Sep 2016 | Read review
5 of 5