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Holiday Inn Express Gaylord

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Holiday Inn Express Gaylord
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217 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Clarkston, Michigan
Reviewed 23 March 2015

Stayed here a number of times and it has always been good. Service at the front desk was excellent. My room was very comfortable and clean. This hotel is right off I-75. There was a Mexican restaurant right next door that was very good. It was nice that I did not have to get into the car to get something...

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Helpful?
1Thank JeffreyTravel
Emily C, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you for such wonderful feedback about your stay! It is always wonderful to hear when guests receive excellent service from our staff. We are happy to hear you will choose to stay with us again in the future. Thank you for taking the time and providing such wonderful feedback!

Hanover
Reviewed 22 February 2015

I was on the road and called ahead to get one of the last rooms on a Friday night. The lady working the front desk was nice and helpful. The hotel was clean, warm, and inviting. The only issue was the number of snowmobilers. There were quite a few that unloaded their sleds from the trailers and parked them in...

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Thank Alan S
Emily C, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you for the feedback regarding your stay. We are happy that you overall enjoyed your stay with us, aside from the parking situation of course. Our parking lot does tend to become a little messy come snowmobile season and we do try our best to communicate with all of our guests what correct parking protocol is. I apologize that...

SE Michigan, U.S.
Reviewed 28 January 2015

A group of us regularly get together for XC skiing this time of year, and we couldn't all get reservations at the Hampton, which is our regular gathering spot. The Holiday Inn is convenient being on the main street, and close to the interstate. Our rooms looked like they were recently redecorated, and they were comfortable and quiet; lots of...

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2Thank fredg1966
Emily C, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you for staying with us on your usual XC Ski Trip. We are glad you chose to stay with us and found the stay to be accommodating. I apologize for the cigarette smoke that drifted up and into your heating unit. Please feel free to contact the hotel with any future reservation needs. We also keep at the front...

Springfield, Missouri
Reviewed 7 January 2015

Great location close to everything. The front desk gal when we called and checked in was really helpful and cheerful! Great to see someone with a smile on their face after a long days drive. Nice Mexican restaurant right across the parking lot.

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1Thank alr464
Traverse City, Michigan
Reviewed 15 December 2014 via mobile

Anybody who's ever been to Gaylord Michigan knows that it's pretty much the last stop for up north. There's a whole lot of old hotels that are definitely run down and definitely need it need to be torn down or renovated. This was not one of those is brand-new and the staff was nothing but nice and we had a...

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3Thank Joseph L
IHGCare, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear Joseph L, Thank you for providing us with a very considerate review and for staying with us. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. We truly appreciate your comments regarding our staff as we pride ourselves on excellent...

Saugatuck, Michigan
Reviewed 6 December 2014

This hotel is clean, has friendly / very attentive staff and seems to have been recently updated. Good place to stop while driving "up north". The front desk had a wine opener at no extra charge. The breakfast was just fine, and really convenient to have.

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Thank BrittG85
Reviewed 4 December 2014 via mobile

Stayed here in September for work. Stayed 3 nights. Accommodating staff who seemed friendly. I arrived at the hotel and noticed small ants in my room. I informed the staff and they moved me rooms and upgraded me to a Jacuzzi room. I wasn't terribly troubled by a few ants, to be honest, but they were accommodating and apologetic. The...

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Thank Blakk
IHGCare, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear Blakk, Thank you for writing a review about your recent stay with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the friendly service, facilities and location of the hotel. It is regrettable that there some issues with the first room you received....

Marquette, MI
Reviewed 26 November 2014 via mobile

The property is clean. The staff is friendly and helpful. After a long day driving, the nice pool tired-out my daughter, and the comfortable beds and room help us all out. There are a decent number of surrounding food options, too. I'll recommend this property to everyone.

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1Thank Stuckond
Reviewed 16 November 2014 via mobile

Stayed one night here. Lobby smells very fresh and clean... Great first impression. Our room had two queen sized beds, comfortable. There were soft and firm pillows available on the bed to choose from, thought that was nice! Clean and spacious room. Indoor pool and jacuzzi was clean, forgot bathing suits though. Sauna was out of service.. Bummed about that!...

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Thank Amanda L
Detroit, MI
Reviewed 11 November 2014 via mobile

Very nice overnight stay! Nice room, spacious with king bed and very clean! Breakfast was decent, enough to satisfy before getting on the road. The staff went out of their way this morning to find a luggage cart for us, and had it brought up to our room. The young lady at the desk this morning was very pleasant and...

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Thank SALSCS
Emily C, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you for providing feedback about your stay with us. We are glad you found the king room to be accommodating and the breakfast to be satisfying. It is always wonderful to hear the staff went above and beyond to provide you with adequate customer service! Please feel free to contact us in the future with any reservations needs should...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel Gaylord, in Northern Michigan, 45 minutes from beautiful Mackinac Island and located on the 45th parallel Gaylord, Michigan. Guest rooms are equipped with refrigerators, free wired/wireless high-speed Internet access and a 27 cable television with HBO & voice mail. King rooms offer 32' HD LCD TVs with DVD players. Free DVD rentals are available at the front desk! We also offer Jacuzzi rooms. Enjoy the spectacular hot Smart Start breakfast and our indoor heated pool, hot tub, dry sauna and fitness center. Our 2 meeting rooms accommodate 6-50 people. For outdoor enthusiasts we are minutes to Treetops Golf Resorts, Boyne Mountain and Shanty Creek. Join us in Gaylords golf Mecca with 24 of Michigan finest golf courses.Upcoming events: Boyne Morel mushroom Festival, regional hockey playoffs, soccer tournament, and baseball camp, trout season is open! Guides available. Plenty of shopping and restaurants are located nearby as are Halliburton, Wal-Mart, Lowe s, Home Depot, Norandex, Georgia Pacific, Wolverine Power, Holland Dist. Gordon Foods , M-DOT, MIDNR, Nabisco, Reinhart, and the Ostego County Sportsplex. We are FEMA approved for all federal and state meetings. Stay Smart at the Holiday Inn Express Hotel Gaylord! ... more   less 

Additional Information about Holiday Inn Express Gaylord

Address: 1201 W Main St, Gaylord, MI 49735-7407
Region: United States > Michigan > Otsego County > Gaylord
Price Range: $148 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Gaylord 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Gaylord Hotel Gaylord
Holiday Inn Gaylord
Holiday Inn Express Gaylord Michigan
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Questions & Answers

Questions? Get answers from Holiday Inn Express Gaylord staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the ice machine! (Not terrible, but loud.)”
steved560, 24 Feb 2017 | Read review
“loved having a small frig and microwave in our room.”
346denisek, 15 Feb 2017 | Read review
“Book room at the front of the hotel. There is more road noise in the rear of the building.”
alsue1997, 22 Nov 2016 | Read review
“Call early, we wanted a king bed and had to take 2 queens.”
lavella98, 9 Jun 2016 | Read review
“All rooms are good.”
Milenasmom3305, 29 Dec 2015 | Read review
5 of 5