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DoubleTree By Hilton Grand Rapids Airport

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DoubleTree By Hilton Grand Rapids Airport
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324 Reviews from our TripAdvisor Community

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Showing 320: English reviews
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Belleville, Michigan
Reviewed 2 days ago NEW

I was extremely satisfied with the service at this hotel - from the Front Desk staff to the General Manager! Very welcoming! The GM even helped me unload my boxes for my seminar!!! WOW! Hotel is very close to many business and shopping! A great deal!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank KarenSDE
Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 7 December 2016

Nice hotel, good location, friendly staff. Ganders is incredible - the food is awesome!! Rooms were clean, bed was pretty comfy. Nice pressure in shower. Pool was clean and not too cool. The hot tub was probably too hot for most. Our room 156 was near ice machine and it was loud. A little disappointed in how little the door...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank KC3766
About Hotel's Favourite Review
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent stay with us. We really appreciate you taking the time. We are very pleased that you enjoyed all of our services. We are looking into programs that will assist us with the noise levels that the doors allow through. Our Restaurant, Ganders, has been very well received by our guest since we opened it in...

Newport News, Virginia
Reviewed 3 days ago NEW

The title pretty much says it all. The only thing I will add is that I am a cigar smoker and this was the first hotel I've ever been in that had no place to go and sit down, even outside, and light a cigar. Other than that it's a pretty good place

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Helpful?
Thank MichaelOP2014
greensboro, United States
Reviewed 3 days ago NEW

I can't wait to get back to Cleveland to stay here again. This hotel is modern, clean, and the service was good. The restaurant service for dinner and breakfast was definitely a plus. The location is about 17 miles from the Cleveland airport, which was a little misleading, but it was easy to find.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Marian K
Minneapolis, Minnesota
Reviewed 4 days ago NEWvia mobile

I need my sleep. I had one of the worst nights sleep because of faulty A/C. I had it set at 62. Temp was at least 75. I told the front desk this and they offered me a cookie. Really? There are many other options around to stay.

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Helpful?
Thank C9945JZwilliamc
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

William, Thank you for your review and stay at our property. I understand your frustration of the AC not working properly. My apologies. We will address this issue ASAP with our system. I will also work with my Customer Service team to ensure that all of our guest challenges are addressed appropriately and timely. Once again, thank you for your...

Macomb
Reviewed 1 week ago NEW

Room was comfortable, quiet and location is nice. Many restaurants and shopping nearby. Staff very friendly and helpful. Breakfast was good with a nice variety of options to choose from. Stayed for 3 days and will stay again when I am in Grand Rapids

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Diane O
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Diane, Thank you very much for your recent TripAdvisor review. We really appreciate you taking the time to submit this review. I am very proud of the service staff we have here at the hotel. They truly focus on making everyone feel right at home. We look forward to seeing you again in the future. The DoubleTree by Hilton Grand...

Charlotte, United States
Reviewed 1 week ago

Friendly staff - warm welcome, very helpful Easy parking - no additional fee to self park Convenient location - close to many stores and food options Clean rooms - room was very clean comfortable bed - slept great

Review collected in partnership with DoubleTree by Hilton
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Thank 483lindsayw
Midland, Michigan
Reviewed 1 week ago

The upgrade and renovation were nicely done. The rooms and bedding or modern and comfortable. The conference team was very accommodating separate meeting rooms as well as the main conference room we're comfortable in temperature. The restaurant selections were a little different and everything my group tried very tasty

Review collected in partnership with DoubleTree by Hilton
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Thank eileenl656
New York, United States
Reviewed 1 week ago

The interior spaces are terrible. It resembles a cheap rehab clinic. It looks like the interiors were done by a Hilton board members wife whose last experience was in a brothel. The poor staff with all their willingness to help could not overcome the 8 ball they were behind with these abysmal spaces and the rooms.

Review collected in partnership with DoubleTree by Hilton
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Thank L3708JFdavidg
Grand Rapids, Michigan
Reviewed 2 weeks ago

No problems I enjoyed my stay at the hotel. I would stay again at the hotel. I prefer Double Tree by Hilton. Breakfast was good. I wish there was a refrigerator in the rom along with a microwave to warm up any leftovers from dinner.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cynt1967

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Grand Rapids Airport hotel in Michigan is just two miles from Gerald R. Ford International Airport and offers a relaxing environment and retreat within the Grand Rapids, MI area. Arrive in style via the complimentary shuttle from the baggage claim area of the airport, straight to the welcoming hotel lobby. Enjoy easy access to many popular attractions during your stay such as the Frederick Meijer Gardens and the Grand Rapids Art Museum. ... more   less 

Additional Information about DoubleTree By Hilton Grand Rapids Airport

Address: 4747 28th St SE, Grand Rapids, MI 49512-1915 (Formerly Hilton Grand Rapids Airport)
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $168 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree By Hilton Grand Rapids Airport 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
Grand Rapids Hilton
Hotel Style:
#17 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree By Hilton Grand Rapids Airport staff and other travellers.
8 questions
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Grand Rapids, Michigan
over a year ago
Clinton, Arkansas

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Questions? Get answers from DoubleTree By Hilton Grand Rapids Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with a quiet heating system”
Markey2, 22 Jan 2017 | Read review
“Closest full service property to the Airport”
robertfj, 13 Jan 2017 | Read review
“run down hotel”
davidmI7127ZZ, 7 Dec 2016 | Read review
“Do NOT get a room near the pool or any common area.”
Loup407, 7 Nov 2016 | Read review
“ask for a mini-fridge when you make a res. No extra charge.”
882LauraS, 1 Nov 2016 | Read review
5 of 5