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DoubleTree By Hilton Grand Rapids Airport

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321 Reviews from our TripAdvisor Community

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Showing 317: English reviews
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Minneapolis, Minnesota
Reviewed yesterday NEWvia mobile

I need my sleep. I had one of the worst nights sleep because of faulty A/C. I had it set at 62. Temp was at least 75. I told the front desk this and they offered me a cookie. Really? There are many other options around to stay.

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Helpful?
Thank C9945JZwilliamc
Houghton Lake
HOTEL’S FAVOURITE REVIEW
Reviewed 19 February 2017

Very nice stay, the room is large, the bed and pillows are very comfortable, the bar no apps are very nice with great service everywhere. Parking is a breeze and the tv is large and has good choices and reception.

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Helpful?
Thank Jay J
About Hotel's Favourite Review
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Jay, Thank you very much for your review. We are very happy that you were able to experience all of our hotel including Ganders. We have made a tremendous amount of changes lately and glad you noticed. We look forward to seeing you again, The DoubleTree by Hilton Grand Rapids

Macomb
Reviewed 4 days ago NEW

Room was comfortable, quiet and location is nice. Many restaurants and shopping nearby. Staff very friendly and helpful. Breakfast was good with a nice variety of options to choose from. Stayed for 3 days and will stay again when I am in Grand Rapids

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Diane O
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Diane, Thank you very much for your recent TripAdvisor review. We really appreciate you taking the time to submit this review. I am very proud of the service staff we have here at the hotel. They truly focus on making everyone feel right at home. We look forward to seeing you again in the future. The DoubleTree by Hilton Grand...

Charlotte, United States
Reviewed 6 days ago NEW

Friendly staff - warm welcome, very helpful Easy parking - no additional fee to self park Convenient location - close to many stores and food options Clean rooms - room was very clean comfortable bed - slept great

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 483lindsayw
Midland, Michigan
Reviewed 1 week ago

The upgrade and renovation were nicely done. The rooms and bedding or modern and comfortable. The conference team was very accommodating separate meeting rooms as well as the main conference room we're comfortable in temperature. The restaurant selections were a little different and everything my group tried very tasty

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank eileenl656
New York, United States
Reviewed 1 week ago

The interior spaces are terrible. It resembles a cheap rehab clinic. It looks like the interiors were done by a Hilton board members wife whose last experience was in a brothel. The poor staff with all their willingness to help could not overcome the 8 ball they were behind with these abysmal spaces and the rooms.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank L3708JFdavidg
Grand Rapids, Michigan
Reviewed 1 week ago

No problems I enjoyed my stay at the hotel. I would stay again at the hotel. I prefer Double Tree by Hilton. Breakfast was good. I wish there was a refrigerator in the rom along with a microwave to warm up any leftovers from dinner.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cynt1967
Auburn Hills, MI, United States
Reviewed 3 weeks ago

The Hilton brand always delivers quality service and the Doubletree Grand Rapids Airport is at the top of the Hilton service tier. An amazingly helpful and friendly staff and great amenities. I highly recommend this property to any traveler staying in Grand Rapids, Michigan.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank C7768YKjohnf
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent stay with us as well as your review. We appreciate your feedback as we strive to make every guest feel at home when they stay with us. We continue to focus on service for our guests through our intensive training programs we have with Hilton. Thank you again for your kind words. Sincerely, The DoubleTree...

Washington DC, District of Columbia
Reviewed 3 weeks ago

The Double Tree doesn't disappoint. Excellent service, warm and friendly staff, clean accommodations. Rubi, at the front desk, is sweet, joyful and helpful! She exudes a demeanor that says, "I'm happy you're here." Then she offers you a cookie :)

Review collected in partnership with DoubleTree by Hilton
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Thank mimia24344
Detroit, Michigan
Reviewed 4 weeks ago

The hotel overall was clean and staff was pleasant. However, there are no handicap friendly assessable rooms. Only ones that they claim to be assessable. Toilets are not 17" high. Showers are step in tubs, not walk in showers with adjustable shower wands.

Review collected in partnership with DoubleTree by Hilton
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Thank 392verv
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent review of the DoubleTree by Hilton Grand Rapids. We appreciate your comments. In regards to your ADA observations, we do have varying options of ADA Accessible features such as roll in showers, accessible tubs with appropriate benches and hand rails. We assign these rooms based on detailed requests of the personal needs of our travelers....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Grand Rapids Airport hotel in Michigan is just two miles from Gerald R. Ford International Airport and offers a relaxing environment and retreat within the Grand Rapids, MI area. Arrive in style via the complimentary shuttle from the baggage claim area of the airport, straight to the welcoming hotel lobby. Enjoy easy access to many popular attractions during your stay such as the Frederick Meijer Gardens and the Grand Rapids Art Museum. ... more   less 

Additional Information about DoubleTree By Hilton Grand Rapids Airport

Address: 4747 28th St SE, Grand Rapids, MI 49512-1915 (Formerly Hilton Grand Rapids Airport)
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $162 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree By Hilton Grand Rapids Airport 3.5*
Number of rooms: 226
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Hotels.com, Orbitz, Travelocity, Cancelon, TripOnline SA, Priceline, Cheap Tickets and HotelQuickly so you can book your DoubleTree By Hilton Grand Rapids Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
Grand Rapids Hilton
Hotel Style:
#17 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree By Hilton Grand Rapids Airport staff and other travellers.
8 questions
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Grand Rapids, Michigan
over a year ago
Clinton, Arkansas

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Questions? Get answers from DoubleTree By Hilton Grand Rapids Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with a quiet heating system”
Markey2, 22 Jan 2017 | Read review
“Closest full service property to the Airport”
robertfj, 13 Jan 2017 | Read review
“run down hotel”
davidmI7127ZZ, 7 Dec 2016 | Read review
“Do NOT get a room near the pool or any common area.”
Loup407, 7 Nov 2016 | Read review
“ask for a mini-fridge when you make a res. No extra charge.”
882LauraS, 1 Nov 2016 | Read review
5 of 5