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Country Inn & Suites by Radisson, Grand Rapids Airport, MI

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Traveller (36)
Room & Suite (15)
Dining (2)
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Overview
  • Excellent45%
  • Very good27%
  • Average11%
  • Poor10%
  • Terrible7%
Travellers talk about
“cookies”(34 reviews)
“meijer store”(8 reviews)
“room was clean”(24 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
Offers from Country Inn & Suites by Radisson, Grand Rapids Airport, MI
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Offers from Country Inn & Suites by Radisson, Grand Rapids Airport, MI
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (526)
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524 results
Traveller rating
227
145
61
53
38
Traveller type
Time of year
LanguageEnglish
227
145
61
53
38
Show reviews that mention
All reviewscookiesmeijer storeroom was cleanconvenient locationcomfortable hotelanother guestcomplimentary breakfastqueen bedfront desk staffstayed two nightsgreat place to stayoff the highwaypleasant stayone night stayyogurtrestaurants and shoppinghot tub
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1 - 5 of 524 reviews
Reviewed 2 weeks ago

I stayed at the Country Inn & Suites by Radisson, Grand Rapids the night of March 28th. I used a third party booking tool (Priceline). I was excited as we have stayed at various Country Inn's and were quite confident that this location would live...More

Thank mcnama12
Response from Kristan Z, General Manager at Country Inn & Suites by Radisson, Grand Rapids Airport, MIResponded 2 weeks ago

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. I will be personally looking into this matter, it is inexcusable! We appreciate you bringing this matter to...More

Reviewed 3 weeks ago

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Review collected in partnership with Country Inns & Suites By Radisson
Response from Kristan Z, Public Relations Manager at Country Inn & Suites by Radisson, Grand Rapids Airport, MIResponded 2 weeks ago

More

Reviewed 4 weeks ago

We enjoyed staying at this hotel the night before our vacation. We payed extra to leave our vehicle and have them shuttle us to and from the airport. The hotel is clean, comfortable and a very nice hotel. The staff (Hotel) were very friendly. Our...More

Thank Jeanette V
Response from Kristan Z, Public Relations Manager at Country Inn & Suites by Radisson, Grand Rapids Airport, MIResponded 2 weeks ago

We are glad to hear to enjoy your stay in our hotel. We are sorry to hear of your unsatisfactory experience during your stay concerning our park and ride service.. It is unfortunate when situations like this arise. We try to have our shuttles ready...More

Reviewed 5 weeks ago

This Hotel is outdated making it seem dirty! Rooms are small and TVs reception is poor. The pool was fine for the kids. If you are in the area there are much nicer places to stay at comparable prices.

Review collected in partnership with Country Inns & Suites By Radisson
Thank kzick2018
Response from Kristan Z, Director of Sales at Country Inn & Suites by Radisson, Grand Rapids Airport, MIResponded 4 weeks ago

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Reviewed 27 February 2018

Upon arriving a guy named Ed greeted me but long story short he did a ok job of handling my issues (broken refrigerator and I was suppose to be on the 1st floor but was put on the 3rd), and , the next morning a...More

Thank psfpatricksf
Response from CarlsonRezidor, Customer Care at Country Inn & Suites by Radisson, Grand Rapids Airport, MIResponded 2 March 2018

Thank you for taking the time to write a review. We always desire for our valued guests experience to be outstanding and we regret to hear that your stay was less than what you expected due to the service you received from one of the...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$98 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Grand Rapids
#15 Family Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Grand Rapids
#15 Family Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (36)
Room & Suite (15)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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flamtapgt
25 June 2015|
Answer
Response from angelaa93 | Reviewed this property |
They are the foam saggy kind. I requested more pillows and a an extra comforter. I took the comforter and used it for padding to make is some what comfortable. It worked, but for a person with a bad back, I would recommend... More
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Votes
Room Tips
"Stay away from this hotel."
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"we enjoyed a King size room and was very adequate for a couple"
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"Stay on the top floor if you can."
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"Top floor, away from elevator."
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