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Country Inn & Suites By Carlson, Grand Rapids Airport

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Country Inn & Suites By Carlson, Grand Rapids Airport
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407 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Grand Rapids Airport
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Showing 406: English reviews
Caledonia
Reviewed 2 weeks ago

Very pleased with the overall stay. It is a pet friendly hotel, and unfortunately my room was next to a room hosting a dog that barked. However, the hot breakfast and service was great. The family enjoyed the pool, complimentary cookies and coffee. The value and quality of our stay exceeded our expectations.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Ra_niles30
Kristan Z, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the "Be Our Guest" breakfast and the complimentary cookies. We hope to see you return to our hotel during your next visit to the Grand Rapids area. Best Regards, Kristan Z. General Manager

Bridgeport, Michigan
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank vinnyg20172017
Kristan Z, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Three Rivers, Michigan
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank CappysGal
Kristan Z, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Saint Paul, Minnesota
Reviewed 3 weeks ago

The hotel is clean, comfortable and the queen bed I was in was comfortable; as were the pillows. The front desk was courteous and helpful. In fact, on Friday night, when I asked "Besides Pizza Hut, is there another local restaurant that delivers?" The woman behind the counter gave me the name and number of a local pizza place. She...

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Helpful?
Thank Eric C
Kristan Z, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Eric C, We apologize for the disappointing service you received from our maintenance staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Best Regards, Kristan Z. General Manager

Greenville, Michigan
Reviewed 3 weeks ago

We enjoyed our stay. Staff was friendly and helpful. Room and hotel was clean and well maintained . The beds and pillows were very comfortable. Nice pool and hot tub area. We would definitely stay again. Complimentary breakfast and supper were like other hotels, not great but edible.

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Helpful?
Thank Cheryl M
Kristan Z, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Thank you Cheryl M. for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay here at Country Inn & Suites. We look forward to your next stay.

Ashburn, United States
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank P9506SGbarrys
Kristan Z, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Farwell, Michigan
Reviewed 4 weeks ago

Quick trip overnight. Easy to find, great location, helpful, friendly staff. Breakfast was good. Pool area was nice. Lobby was nice. No issues with the room at all. Did a quick workout while I was there. No problems.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Jennifer S
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel amenities during your time with us. We look forward to your next stay.

Hilton Head, South Carolina
Reviewed 5 weeks ago

I spent a week in GR, where I lived for my entire life and had to return for work before retiring. Honestly, I never knew this hotel was here. It is hidden behind Meijers on 28th street which is a great location for restaurants and the airport. It had great reviews so I thought I'd give it a try. Room...

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Helpful?
Thank rowdygirl00
Kristan Z, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Rowdygirl00, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We hope you will return the next time you are in Grand Rapids. Best Regards, Kristan Z. General Manager

Girard, United States
Reviewed 5 weeks ago

Overall I was satisfied well beyond what I thought I would have been. The staff were the most impressive portion of my trip overall. They not only greeted me with a smile every time I walked through the doors, but also were extremely polite and helpful when asking questions. I cannot say enough about the staff!

Review collected in partnership with Country Inns & Suites By Carlson
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Thank I873NNdouglass
Kristan Z, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our wonderful staff. I will be sure to let everyone know your comments. We look forward to welcoming you back the next time you are in the Grand Rapids area. Best Regards, Kristan Z. General Manager

Detroit, Michigan
Reviewed 14 March 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Susan B
Kristan Z, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Stay at the Country Inn & Suites Grand Rapids, MI hotel and enjoy convenient amenities, unrivaled customer service and an ideal location. Our hotel features free Wi-Fi, premium cable on flat-screen TVs, indoor pool and all you need to feel right at home. We are located just minutes from Gerald R. Ford International Airport as well as a great variety of museums and top shopping opportunities. Book your reservations at Country Inn & Suites and see what sets us apart from other Grand Rapids hotels. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Grand Rapids Airport

Address: 5399 28th St SE, Grand Rapids, MI 49512-2072
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $142 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Grand Rapids Airport 3*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Carlson, Booking.com, Hotwire, Expedia, Hotels.com, Orbitz, Priceline, Travelocity, TripOnline SA, getaroom.com and HotelQuickly so you can book your Country Inn & Suites By Carlson, Grand Rapids Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites Grand Rapids Hotel Grand Rapids
Country Inn & Suites Grand Rapids Mi
Country Inn Grand Rapids
Grand Rapids Country Inn
Country Inn And Suites Grand Rapids
Hotel Style:
#13 Business Hotel in Grand Rapids
#17 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Grand Rapids Airport staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Grand Rapids Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tricky to find even with GPs as it's hidden behind a Meijer. Poor signage.”
276cherylm, 29 Mar 2017 | Read review
“If you can't find better it's ok.”
295scottt, 2 Mar 2017 | Read review
“Top floor is quieter... there is an elevator.”
Daniel_CC9564SW, 9 Oct 2016 | Read review
“Top floor away from other guests since the doors slam automatically”
sunnybrooke1959, 7 Sep 2016 | Read review
“Stay elsewhere. This hotel property is past its prime.”
Wildcat_Rudy, 5 Sep 2016 | Read review
5 of 5