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All reviews free shuttle grand river chess game staff was friendly and accommodating great hotel for the price shuttle driver an older hotel stayed one night great view of the river nice place to stay hotel restaurant close to downtown king bed front desk staff holiday inn concert lounge
I was here for an interview and they let me check in early and check out late. The staff was very polite and helpful. The room was spacious, clean, and safe. The lobby was beautiful. I would stay here again.
The room was very clean, and the beds were comfortable with a generous supply of different pillows. Great view of the river. It was also nice to have a free shuttle service to the arena. However, the bar service was horrible. 4 waitresses and less...More
Response from Nerissa M, Guest Relations Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 2 days ago
Thank you so much for staying at The Grand River Hotel, an Ascend Hotel Collection Member Hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable...More
My wife and I were in the area to go to the Gerald R Ford presidential library and this is where we stayed. Thelobby and hallways seemed fairly modern however the rooms seem to bit dated yet still comfortable.
We would stay here again next...More
Response from Nerissa M, Guest Relations Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 6 days ago
Your positive review means a lot to us RiceWP! Thank you for taking the time to share your great experience at The Grand River Hotel, an Ascend Hotel Collection Member Hotel . We are truly pleased to learn that our team member provided excellent service...More
Its an old motor hotel about 300 feet from the freeway. Its had an upgrade in the reception/lobby. They have done the coffee, green and beige color scheme for the rooms that is supposed to make it look like a boutique hotel.
Its a bit...More
Response from Nerissa M, Guest Relations Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 2 weeks ago
Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience of The Grand River Hotel, an Ascend Hotel Collection Member Hotel. We appreciate your comments regarding the ways that we...More
This is our second stay at this hotel. It’s very clean, the staff was incredibly polite and helpful. If you are looking for fancy it is not, but the location is great and there is a shuttle to and from downtown. Fred was great! We...More
Response from Nerissa M, Guest Relations Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 3 weeks ago
Thank you so much for your compliments to our shuttle service! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We would love to have you back and we do hope to...More
Focus on the destination in a whole new way at The Grand River Hotel, an Ascend Hotel Collection ® Member in Grand Rapids, MI near Van Andel Arena. Our boutique Grand Rapids hotel is less than two miles from the …Moreheart of downtown near U.S. Route 131, making it easy to find the true local flavor you crave at attractions like: DeltaPlex Fifth Third Ballpark Art Van Sports Complex Frederik Meijer Gardens & Sculpture Park Gerald R. Ford Museum The Gerald R. Ford International Airport is about 20 minutes away. Let the destination reach you at The Grand River Hotel, an Ascend Hotel Collection Member. Grand Rapids hotels like ours connect you to the places, moments and experiences that make each destination special. Book now! Less
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