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CityFlatsHotel

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Certificate of Excellence
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CityFlatsHotel
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220 Reviews from our TripAdvisor Community

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Showing 219: English reviews
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New York, NY
Reviewed 3 days ago NEWvia mobile

Stayed here for 2 nights for work. PROs: Right in the heart of downtown - great location, wonderful front desk service and nice rooms. The lobby restaurant has a good vibe, good food and decent happy hour specials. The bed was comfortable and love the raindrop showers. Very trendy and eco-friendly. Love that it is LEED green building certified! They...

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Helpful?
Thank JetSetterHobo
Ludington, Michigan
Reviewed 1 week ago

Recently spent a weekend at City Flats Hotel in Grand Rapids, Michigan. What a wonderful place to stay. It is modern yet they have retained some of the old elegant style as well. Staff was friendly and helpful. Parking available close by as well as restaurants and night clubs that are all within walking distance. The room was well furnished...

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Thank jareed40
Grand Rapids, Michigan
Reviewed 2 weeks ago

We held my daughters wedding reception here and we were exceptionally happy with the outcome. The setting is beautiful, tables and chairs, place setting....everything was perfect. I received many compliments from the guests, many of whom traveled from Chicago and points beyond. The food was served quickly and well presented....again I received many compliments about the quality of the meal....so...

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Thank Tim M M
Libertyville, Illinois
Reviewed 4 weeks ago

We were deeply disappointed with our recent stay at City Flats, as we felt the quality of the room did not match the high cost. First and foremost, our room was somewhat dirty. We found a used earplug near the base of the bed and there were all kinds of debris (dust, hairballs) on the (uncarpeted) floor. In addition, the...

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Thank Rosie7070
Reviewed 23 March 2017 via mobile

This place feels like a luxury spa. Everything was beautiful. I stayed here with a group so I was able to checknout multiple rooms...they were all impressive. I plan on booking a weekend getaway even though I live only 45 minutes away. Plenty of fun nightlife in downtown Grand Rapids.

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Thank MrsZen
Reviewed 23 March 2017 via mobile

My friend and I were in town for a conference. This was a very nice hotel downtown close to restaurants and activities. The bed was amazing! Towels were nice. Shower was disappointing. Barn doors on the bathroom were neat but basically no privacy. We could hear street noise and the person above us walking. I would stay here again.

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Thank Sarah F
Traverse City, Michigan
Reviewed 19 March 2017 via mobile

Oh where to begin...I'm truly shocked at the other "excellent" reviews...as our experience was far from that. We contacted the hotel prior to departing our hometown to confirm the reservation and we ran into Cory - who was not only rude, but told us our reservation didn't exist, even after we gave her the reservation number from their own website....

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Thank Paula E
Reviewed 11 March 2017 via mobile

Great hotel if you like a modern, boutique feel. We had a city view suite on the third floor. It was huge! Beautiful rooms, great towels and linens, friendly knowledgeable staff and close to everything. Parking in garage connected to hotel and Leo's restaurant, which was also great. Cute bar/cafe. Others mentioned noise and we noticed noise also. Next time...

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Thank Catherine M
Plymouth, Michigan
Reviewed 8 March 2017

Swanky- best way to describe the feel of this place. However, when I checked in the front desk person gave me a different price than I was quoted over the phone the day before and gave my credit card to secure. She proceeded to try to negotiate with me "How about $180" she said. "No" - I said "how about...

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Thank mrsbojangles313
Reviewed 3 March 2017 via mobile

Visited for a convention and didn't care for the JW last time so we tried something different. Glad we did! Great location for shopping and restaurants, cute rooms and great staff. Still just a few blocks to the convention and the B.O.B.

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Thank Merrie J

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
CityFlatsHotel - Grand Rapids is located in the heart of downtown Grand Rapids, MI. Built in 1874 this renovated building was once the famous Fox's Jewelry and is now Grand Rapids only LEED Gold certified hotel. Built entirely from local materials and renewable resources, our hotel prides itself on being the first eco-friendly hotel in the Midwest. With just 28 rooms, we offer an intimate stay for all our guests. Cork floors in every room, exposed brick, free wireless Internet, spacious walk-in showers, and notoriously comfy beds are just a part of the CityFlatsHotel experience. We accommodate all guests, whether you're looking to book a room, host a corporate event, or hold a wedding reception.On the first floor you will find CitySen Lounge serving lunch, dinner, weekend breakfast, and offering Happy Hour specials daily from 4PM-7PM. You will also find CityBru Coffee, located in our lobby, open 24 hours. Please stop by and see what we have to offer! ... more   less 

Additional Information about CityFlatsHotel

Address: 83 Monroe Center St NW, Grand Rapids, MI 49503-2908
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $248 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CityFlatsHotel 3*
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Travelocity, Orbitz, Expedia, Cheap Tickets and Priceline so you can book your CityFlatsHotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Green Hotel in Grand Rapids
#8 Family Hotel in Grand Rapids
#9 Romantic Hotel in Grand Rapids
#12 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from CityFlatsHotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are City view”
mrsbojangles313, 8 Mar 2017 | Read review
“Street view room with holiday lighting and city architecture was beautiful.”
photonut, 7 Jan 2017 | Read review
“Stayed on the 4th floor and it was very quiet.”
154jessicaa, 18 Nov 2016 | Read review
“There was construction commencing that perhaps contributed to the noise factor.”
Trishvan, 27 Oct 2016 | Read review
“get a street view for more light.”
dchub3, 24 Aug 2016 | Read review
5 of 5