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Ramada Plaza Grand Rapids

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Ramada Plaza Grand Rapids
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1,522 Reviews from our TripAdvisor Community

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Showing 1,517: English reviews
Grand Rapids, Michigan
Reviewed 15 December 2015

Review collected in partnership with Ramada
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Helpful?
Thank K6681BHjamesk
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Lake Leelanau, Michigan
Reviewed 14 December 2015 via mobile

the rooms were dirty ours was never even cleaned over the weekend and we had to ask multiple times to get some fresh towels. also when we checked in we were never told we had a suite and actually went to get a second room for the rest of the trip because it was so small and were then informed,...

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Helpful?
1Thank ktali27
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Dear Ktali27, Thank you for your feedback on Trip Advisor. I am sorry for that experience. There is no excuse for any of the items you mention. I will do some research so I can reach out to you. We can do much better and would want the opportunity to prove it. You must have booked a two room suite....

Hastings, Michigan
Reviewed 14 December 2015

Review collected in partnership with Ramada
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Thank Arlene A
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

pulaski, Tennessee
Reviewed 14 December 2015

We did not have a refrigerator or microwave in room, which was very odd. We were able to swim 2 days, but on Saturday 12/12/15 it was so crowded with large Christmas parties plus off the road swimmers, we were not able to enjoy the pool at all, also all ice machines on every floor was empty all night long

Review collected in partnership with Ramada
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Thank W4979KWmichaelj
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Dear Michael J, Thank you for your feedback on Trip Advisor. We understand the importance of a refrigerator/microwave to some of our guests and many of our rooms (about half) are appointed with one. Just let us know. I know there are times the pool is more or less crowded. Saturday nights are usually the busiest. On your next trip,...

Muskegon, Michigan
Reviewed 13 December 2015

I chose this hotel due to having surgery and my Dr recommended it. We had a nice suite. I could not lay in the bed bit two nice chairs pushed together fit my needs. The ladies at the front desk took care of check in speedily and provided a wheelchair ride to my room. Didn't make use of many of...

Review collected in partnership with Ramada
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Helpful?
Thank julielI4370KC
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Dear Julie, Thank you for your feedback on Trip Advisor. I am glad the ladies at the front desk made you feel special and took good care of your needs. We can not wait until you are well enough to come back!! Thank you again for your feedback and for staying at the Ramada. Sincerely, Larry

Ludington, Michigan
Reviewed 10 December 2015

Review collected in partnership with Ramada
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Thank J1879QUchrist
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Traverse City, Michigan
Reviewed 9 December 2015

Traveled with my family to Ramada and made reservation for self and young children. Fold out bed did not have sheets or pillows, no extras in room. I had to call the desk twice then personally go down to get them because they still weren't delivered hours later. Elevator was broken on one end of hotel. When making reservations it...

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1Thank johnathanb957
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Dear Johnathan, Thank you for your feedback on Trip Advisor. My apologies for missing the sheets on the pull out couch and having to get them at the desk. There is no excuse for either. Our rates are offered without breakfast or with a full hot breakfast buffet depending on our guests needs at a minimal charge. I am sorry...

Grand Rapids, United States
Reviewed 9 December 2015

Not a bad hotel for the price. Would stay there again. Kids enjoyed the water slide, my wife and I enjoyed the hot tub. Not sure I agree that kids couldn't share the hot tub, but was a good time. The person watching over the pool seemed like 'the rear end of a human', more times than not.

Review collected in partnership with Ramada
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Thank Jeff H
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Dear Jeff H, Thank you for your feedback on Trip Advisor. Good to hear that the kids enjoyed the water slide and you and your wife enjoyed the Hot tub. Our policy to keep the kids out of the hot tub is so there is room for the adults to enjoy. Thank you again for your comments. Sincerely, Larry

Grand Rapids, Michigan
Reviewed 8 December 2015

Everything was amazing but the wireless wasn't adequate to stream movies from my tablet through my Chromecast device.

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Thank robertmG7296YL
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Dear Robert, Thank you for your feedback. I am sorry to her you had trouble with streaming movies. This is usually not a problem. Glad you found everything else to be amazing!!!! Thank you again for the comment. Sincerely, Larry

Grand Rapids, Michigan
Reviewed 7 December 2015

Review collected in partnership with Ramada
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Thank U9087BX

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Ramada Plaza of Grand Rapids is currently undergoing a complete remodel of guest rooms, common areas, breakfast areas, meeting rooms, and pool areas. Construction will be ongoing until July 2017. We are sorry for any inconvenience this may cause. Please call the hotel directly for the most up to date information. Thank you for your patience and understanding. ... more   less 

Additional Information about Ramada Plaza Grand Rapids

Address: 3333 28th St SE, Across from Woodland Mall, Grand Rapids, MI 49512-1677
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $108 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Grand Rapids 3*
Number of rooms: 195
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Also Known As:
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Grand Rapids
Grand Rapids Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Grand Rapids staff and other travellers.
2 questions
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Pennsylvania
over a year ago
over a year ago

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Questions? Get answers from Ramada Plaza Grand Rapids staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am not sure there would be a good room at this place I guess were better off than the rooms with Black mold .”
 of 5 bubbles ellenmyra1234, 27 Feb 2017 | Read review
“I stayed at the local Hilton properties. Much better, double the price! What's your goal?”
 of 5 bubbles bills429, 8 Feb 2017 | Read review
“Try a different hotel.”
 of 5 bubbles RJCapt, 8 Feb 2017 | Read review
“Go somewhere else unless you only care about a cool swimming pool”
 of 5 bubbles Stacey4iu, 3 Jan 2017 | Read review
“Don't pick this place”
 of 5 bubbles nickgP9980GX, 2 Jan 2017 | Read review
5 of 5