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Quality Inn

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49 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Phenix City, Alabama
Reviewed 27 April 2016

My family came and stayed there for a couple days when we got there the pool was closed for repairs but they fixed it quickly and the next day it was open. The staff was nice and very friendly and helpful with all my questions.

Thank shaunelmaleski
General M, General Manager at Quality Inn, responded to this review

Good Morning Shaun! First I want to thank you for taking the time to fill out a survey. It means a lot to us. Also, I want to thank you for your understanding about the repairs being needed in the pool. I hope that you got a chance to relax and enjoy some family time in the pool. I don't...

Milford, Michigan
Reviewed 20 April 2016

Room was adequate, bathroom was small, housekeeping not real good and condition of room was just not up to par. There were pieces of dog food left on the chair and the front desk staff had an attitude when I called with a question. They also did not make my wake up call on one of the days we stayed...

Thank rsweet99
General M, General Manager at Quality Inn, responded to this review

Good Morning Rsweet99, My name is Susan, I am the Manager here at the Quality Inn that you stayed in the last time you came to Grand Rapids. I appreciate your feedback. I will use your concerns to coach and counsel with my staff so as to make sure we improve going forward. Thank you Again for your feedback, Travel...

Detroit, Michigan
Reviewed 27 March 2016

The best thing about this place - the price. Be warned, you get what you pay for. Attention to detail is NOT their strong suit. At check in we were greeted (actually not greeted) by the front desk. She was withing earshot, but busy on a personal call for several minutes. This was the high point of our stay. Our...

Thank Joseph C
General M, General Manager at Quality Inn, responded to this review

Good Afternoon Joseph, My name is Susan, I am the Manager here at Quality Inn. First of all I want to thank you for your candid feedback. It certainly doesn't sound like you had a very Quality stay. The items that you mentioned are things that we are tackling since I came aboard as new management 2 weeks ago. I...

Peru, Illinois
Reviewed 16 December 2015 via mobile

The locations was perfect. 10 miles from Downtown. We visited Founders. This was a quiet and updated hotel. Our room faced the highway, road noise was not and issue. Staff at the front desk were kind and professional If ever back in GR I will stay here again. Downtown is too expensive and "shady" However in room 110 Bedspread had...

Thank Erin L
Amar P, General Manager at Quality Inn, responded to this review

Thanks for your feedback, Please advise any issue to front desk.

Warsaw, Indiana
Reviewed 15 December 2015 via mobile

Price was good. Room was clean. We got a handicapped room, not sure why. That was okay. Absolutely no counter space in bathroom nor shelving. The toilet upstairs must have a leak because every 20 minutes the water would turn on and it was very loud. Made it difficult to sleep. There were people in the hall talking and the...

Thank Woody451
Amar P, General Manager at Quality Inn, responded to this review

Thanks for your feedback, your room has been reserved by your booking agent.

Cincinnati, Ohio, United States
Reviewed 17 November 2015

We were in room 102 and it reeked of smoke. After driving all day we were looking forward to just watching tv, too bad there are only 12 channels to choose from and the picture is terrible. Once we gave up on TV and decided to turn in for the night and employee decides to sit on our ac unit...

Thank Sam K
Diane_Alderson, General Manager at Quality Inn, responded to this review

I'm sorry that there was noise and a smoke smell in your room 102 but I'm not sure you were at my hotel. Our HVAC units are inside the room with just an air intake grate outside, we have 36 channels and HBO and none of my male employees smoke. I also can't find a guest in that room from...

Hamilton, Canada
Reviewed 28 September 2015

I didnt even have a chance to visit this hotel!!! I just got off the phone with the rudest man (he had a thick Indian accent) Ive EVER spoken too!! I called to book THREE separate rooms and asked him to give me a second to confirm that the hotel was not too far from our event were attending. He...

2Thank Amber M
Amar P, Manager at Quality Inn, responded to this review

Sorry , descrimination can see from your complain,

Saginaw, Michigan
Reviewed 22 September 2015

Usually my wife and I look for something closer to downtown, newer, and upscale. We decided to try something different as we do not spend much time in the hotel when it is go, go, go. The Quality Inn is an older hotel on the south side of the city, but only ten minutes from downtown with the close proximity...

Thank karl h
Amar P, Manager at Quality Inn, responded to this review

Hello sir, We appreciate your feedback, we will improve

Peoria, Illinois
Reviewed 26 August 2015

When my husband & I arrived I went inside to check in. There was absolutely no one to be seen at the front desk. There was a sign posted up saying to dial 0 to reach someone if you need immediate assistance. I dialed 0 and told someone I was there to check in. About 5 minutes later, someone came...

1Thank Amy R
Amar P, General Manager at Quality Inn, responded to this review

Thasnks for your feedback

Portage, Michigan
Reviewed 16 August 2015 via mobile

Upon driving in, we thought we made a mistake booking this place because the outside grounds are not taken care of- but when we entered the building we saw its not as bad inside. It seems to be newly remodeled mostly. The room was okay- though it still smelled of old smoke. The bed was comfortable. The air unit was...

1Thank beHonestevery1
Amar P, Manager at Quality Inn, responded to this review

Thanks for your feedback, wil manange to improve

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality inn, Grand Rapids located on Us 131 exit-75, Hotel located near major shopping places and industries. Hotel offer free high speed internet,Free hot break fast, Totally renovated rooms, pool and hot tub. Jacuzzi suites available. ... more   less 

Additional Information about Quality Inn

Address: 7625 Caterpillar Ct SW, Grand Rapids, MI 49548-7201 (Formerly Motel 6 Grand Rapids)
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $102 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Motel 6 Grand Rapids
Motel Six Grand Rapids
Grand Rapids Motel Six
Grand Rapids Motel 6
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
3 questions
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Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“call ahead of time to check on the pool and hotel”
 of 5 bubbles 908bj, 21 Feb 2017 | Read review
“I think it's a matter of personal taste. I enjoyed my room because it was near the outside door. Others might not find that a benefit.”
 of 5 bubbles 90brandonm, 12 Sep 2016 | Read review
“great place to stay!”
 of 5 bubbles 908stacieb, 12 Sep 2016 | Read review
“We were quiet away from highway 130”
 of 5 bubbles PadB_12, 24 Aug 2016 | Read review
“stay elsewhere!”
 of 5 bubbles davem216, 22 Jun 2016 | Read review
5 of 5