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Holiday Inn Express South

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Holiday Inn Express South
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162 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Detroit, Michigan
Reviewed 7 May 2016 via mobile

At first thought, price to high for a Holiday Inn; value over price! Friendly service, clean, comfortable room, splash pad, pool area, free breakfast, worth the price. This is our 2nd visit. Great place for a staycation.

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Helpful?
1Thank Tasha S
General Manager G, General Manager at Holiday Inn Express South, responded to this review

Tasha S- Thank you for the great review! We appreciate the kind comments and are glad you enjoyed your stay! Please come back and see us again soon!

Traverse City, Michigan
Reviewed 7 May 2016 via mobile

My wife and I were in the area for a few days and stayed at this hotel twice over a two week period. On our second stay, our price increased tremendously, which we noticed throughout Grand Rapids. When I carefully asked for a reason for the price increase while checking in, the response was defensive, to say the least. Trying...

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Helpful?
1Thank Sean D
IHGService, Guest Relations Manager at Holiday Inn Express South, responded to this review

Dear Sean D, We appreciate your feedback during your recent stay. It is nice to read that you have regarded our rooms to be clean and beds to be comfortable. However, we’re sorry we fell below your expectation regarding with the service of our front desk staff. We thank you for bringing this to our attention as the feedback we...

Calgary, Canada
Reviewed 23 April 2016

Recently stayed at Holiday Inn Express South for business. Arrived late, room had been reserved and was waiting for me. Fast, efficient check in. Check out easy, bill under my door, so just dropping off a key. Rooms were spacious and clean, showers were warm. Satellite TV, so lots of channel choice. Worked out in fitness center, small, couple of...

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1Thank David B
Big Rapids, Michigan
Reviewed 21 April 2016

We stayed one night at the Holiday Inn Express Hotel in Grand Rapids as a little “mini vacation” to start off our family spring break. I have two kids, ages 6 (beginning swimmer) and 3 (non-swimmer). The hotel was booked solid with fellow spring break families, but we were still able to request (and get) early check in that day....

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3Thank Maggie W
Reviewed 16 February 2016 via mobile

Took our 6 and 2 year old to the hotel/water park. Perfect size and fun for them. Water was really warm too! Breakfast was great and the room was huge! Best sleeper sofa I have ever slept on. Main bed was very nice too! Excellent quality furniture. Great value for the $

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Helpful?
Thank BooBop779
General Manager G, Front Office Manager at Holiday Inn Express South, responded to this review

BooBop779, Thank you for your kind words. We take pride in our wonderful amenities and hope to see you and your family on your next trip to the Grand Rapids area.

Taylor, Michigan
Reviewed 13 January 2016

This hotel is nothing special, in my opinion. We came because of the nice children's pool area and it ended up being cold so much that my 3 year old daughter was running around shivering. For this reason, we only ended up going swimming once during our 2 night stay. Another comment is that we were not told about the...

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5Thank KayLynn K
Grand Rapids, Michigan
Reviewed 26 December 2015

Our room was nice, and included a refrigerator and microwave. Only problem was 2 used washcloths in the shower that were overlooked by the housekeepers. Kind of gross but not a deal breaker. Breakfast was quite good, pancakes, eggs, etc. Splash pad/pool area was a nice bonus but it's set up for young kids. Everything is shallow including the main...

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1Thank jdmf
Kent City, Michigan
Reviewed 28 November 2015 via mobile

My family stayed here 2 nights it was lots of fun I have a 3 yr old she loved it only bad thing kids under 16 can't go in hot tub and my daughter loves hot tubs she didn't understand why she couldn't go in saw lots of other kids under 16 in it all the time a couple times...

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1Thank lheethuis
Palm Beach, Florida
Reviewed 13 November 2015

My mother and I were there for a bridal shower for my cousin and this hotel was close by to the location. At check in (we got in early) no rooms were ready with two double beds and we had two rooms booked. The girl at the desk was super accommodating and went to housekeeping to see what was available....

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Helpful?
Thank AMS0311
Macomb, MI
Reviewed 19 August 2015

We really loved our room. One of the cleanest and most comfortable I have ever stayed in. The pillows and mattress were great and bathroom was very clean. The location of our room was undesirable but we were not in the room much so it didn't effect us. Otherwise, I would have been asked to be moved. The pool, office,...

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Helpful?
1Thank MBFSHOPPER
General Manager G, General Manager at Holiday Inn Express South, responded to this review

We are glad you found our property to meet your cleanliness standards! We are sorry you did not enjoy breakfast, however we hope you will come see us again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Grand Rapids South, . Home of The Little Dip splash pad. We are conveniently located adjacent to the Crossroads Banquet and Conference Center (full bar service) (4,000 sq. Ft.) Perfect for the small corporate meeting or up to 280 person wedding and social receptions. Also within minutes of major attractions, downtown Grand Rapids, Gerald R. Ford Museum, Metropolitan Hospital, Fredrick Meijer Gardens, Van Andel Arena and DeVos Convention Center. The Holiday Inn Express Hotel & Suites Grand Rapids-South represents the latest in design standards. Come stay with us and experience a new level of accommodations and service. This hotel offers 79 guest rooms which include two-room suites and a two- story spiral staircase room. All rooms include a refrigerator, microwave, and free high-speed wired and wireless Internet access. Hotel amenities include free deluxe breakfast bar, indoor splash pad, activity pool, and a vortex pool. The hotel has a business center open 24 hours, game room, fitness center, 2,000 sq. Ft. Of meeting rooms, 100% non-smoking rooms, hearing and visually impaired and handicap accessible guest rooms.To reserve birthday parties please contact the hotel direct. ... more   less 

Additional Information about Holiday Inn Express South

Address: 6569 Clay Ave SW, Grand Rapids, MI 49548-7839
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $164 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express South 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express South Hotel Grand Rapids
Holiday Inn Express Grand Rapids
Holiday Inn Grand Rapids
Grand Rapids Holiday Inn
Hotel Style:
#17 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express South staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have children, get a suite!”
 of 5 bubbles chriscY2018YP, 29 Aug 2016 | Read review
“Not on the first floor”
 of 5 bubbles MBFSHOPPER, 19 Aug 2015 | Read review
“Front side of the hotel is quiet and shielded from the highway noise.”
 of 5 bubbles kathybC7310RY, 21 Jul 2015 | Read review
“Ask for a room with a new mattress”
 of 5 bubbles Angelic1Ang, 21 Jul 2015 | Read review
“That's personal, have my favorites”
 of 5 bubbles 247JimH, 18 Apr 2015 | Read review
5 of 5