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Country Inn & Suites By Carlson, Grand Rapids East

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Country Inn & Suites By Carlson, Grand Rapids East
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804 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Grand Rapids East
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Showing 798: English reviews
Jenison, Michigan
Reviewed 31 October 2016 via mobile

I booked our 2 night stay here because the ratings usually speak for themselves. Having really no negative reviews at all speaks volumes. We had a completely uneventful stay which is great. Beds and linens and all were white and clean. I did find a hair on a sheet which was gross but I figure it is bound to happen....

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Helpful?
Thank Jessica J
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this review

Dear Jessica J, Our apologies about the hair and the toe nail, we appreciate your understanding in this matter and we will be sure to double our efforts when it comes to room inspection and housekeeping. We hope you will consider us again in the future.

Steubenville Area
Reviewed 31 October 2016

I just spent three days at the CIS and every aspect of my stay was excellent. The hotel is located next to a major highway for easy access. The front desk staff, everyone of them, was focused on helping me have the best stay possible (I had to change my arrival/departure date a few times and they handled everything with...

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Thank Jim_in_Wintersville
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this review

Dear Jim_in_Wintersville, Thank you so much for your review. We were thrilled to hear you enjoyed your stay with us. We appreciate your comments about our staff, location, rooms, breakfast, and maintenance! We hope to see you again soon!

Port Huron, Michigan
Reviewed 30 October 2016

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Thank paultS2332TV
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this review

Grand Rapids, United States
Reviewed 30 October 2016

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Thank Pat K
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this review

Lincoln Park, Michigan
Reviewed 28 October 2016

Hotel was very clean, up to date, prompt service, complimentary breakfast, location is easy to get to. I would recommend to anyone. The only issue was the TV in the livingroom area didn't turn on, but I just used the TV in the bedroom for my short stay.

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Thank J2661MAcindyw
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this review

Thank you for your comments regarding our cleanliness, service, breakfast, and location! We are sorry to hear about the TV issue you experienced. Please don't hesitate to contact the front desk in the future if there are ever any issues! Hope to see you next time!

Goshen
Reviewed 26 October 2016

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Thank Micky R
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this review

Lombard, IL, United States
Reviewed 26 October 2016

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Thank Steve S
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this review

GRAYLING, United States
Reviewed 25 October 2016

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Thank Michael H
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this review

Grand Rapids, Michigan
Reviewed 24 October 2016

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1Thank drew324
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this review

Michigan
Reviewed 24 October 2016 via mobile

This was my second time at this location. The customer service here is excellent and even though the hotel was quite busy with guests, there was sufficient staff and they are willing to provide any assistance needed. A hot breakfast is a plus and the eating area was nearing capacity when I came down. The employees managing the food were...

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Thank LMinMichigan
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this review

Dear LMinMichigan, We appreciate your repeat business! Thank you for your comments about our staff, breakfast, and coffee/tea options. We hope to see you again soon.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
What is it like to Be Our Guest at the Country Inn & Suites Grand Rapids East? It's a family getaway, with all the comforts of home. It's feeling free to borrow a book from our library, sit by the fireplace, or relax in the whirlpool. It's a hot breakfast that is always free and friendly staff that is always ready to help. But most of all, it's feeling like a guest in our home. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Grand Rapids East

Address: 3251 Deposit Dr NE, Grand Rapids, MI 49546-1465
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $154 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Grand Rapids East 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Country Inn And Suites Grand Rapids East
Country Inn & Suites Grand Rapids East Hotel Grand Rapids
Country Inn Grand Rapids
Grand Rapids Country Inn
Hotel Style:
#1 Family Hotel in Grand Rapids
#2 Romantic Hotel in Grand Rapids
#2 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Grand Rapids East staff and other travellers.
3 questions
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Plainfield, Illinois
Rochester Hills, Michigan
9 months ago

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Questions? Get answers from Country Inn & Suites By Carlson, Grand Rapids East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very close to downtown with out having to be downtown.”
 of 5 bubbles Twelvesev, 21 Nov 2016 | Read review
“One side of the building faces the interstate--a bit noisy but bearable.”
 of 5 bubbles kevinsY596JE, 5 Nov 2016 | Read review
“If you are a light sleeper, get a room on the non-freeway side of the hotel or else you will hear freeway noise all night long.”
 of 5 bubbles tnorton19, 31 Oct 2016 | Read review
“All seemed well situated to me.”
 of 5 bubbles Jim_in_Wintersville, 31 Oct 2016 | Read review
“we had a large room and very quiet and the sheets and pillows smelled so fresh”
 of 5 bubbles johnpearson2016, 19 Oct 2016 | Read review
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