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Hampton Inn & Suites Grand Rapids Airport / 28th St

489 reviews
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Traveller (27)
Room & Suite (21)
Dining (2)
Overview
  • Excellent55%
  • Very good28%
  • Average11%
  • Poor5%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Grand Rapids Airport / 28th St
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (489)Write a Review
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All reviewstarget storetarget parking lotwould stay here againdecent breakfastgreat hotelgrand rapids airportdecent sizequiet locationstores and restaurantsrooms were very cleanbusiness centershuttle servicethe breakfast areaking suitecomplimentary breakfastnice stayexercise room
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71 - 75 of 485 reviews
Reviewed 19 January 2017

First of all, I thought I had booked a King Suite, but when we walked into the room, it was just a King bed with a chair in the corner. My husband went back to the front desk to see what they could do to...More

1  Thank mdklik80
Response from Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th StResponded 19 February 2017

Dear Guest, Congratulations on your son's wedding! I am glad we were able to play a small role in helping you celebrate such a happy occasion. We appreciate you for choosing to stay with us and for providing your feedback online. I am very pleased...More

Reviewed 13 January 2017

Our shuttle bus driver to the airport drove unsafely, speeding, honking his horn at vehicles and swerving in and out of traffic. Apparently an earlier passenger had left their hearing aid at the hotel and the driver was delivering it. All at the risk of...More

Review collected in partnership with Hampton
Thank Tina K
Response from Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th StResponded 19 February 2017

Dear Tina, Thank you for your recent stay at our hotel and for providing your feedback. I am very sorry to hear about your experience with the shuttle van and I appreciate you bringing this matter to my attention. I have addressed this situation with...More

Reviewed 9 January 2017

The Hampton Inn in Grand Rapids was excellent! The rooms were very clean and the customer service was excellent! I would stay here again... The continental breakfast was always hot and the selection of items were plentifulMore

Review collected in partnership with Hampton
Thank 547terrieb
Response from Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th StResponded 19 February 2017

Dear Terri, I am so pleased that you had an outstanding visit with our hotel! I appreciate that you took the time to offer a review on Tripadvisor and I will share your comments with our staff. We are very glad you enjoyed our on...More

Reviewed 6 January 2017

We had a hard time finding the hotel as it sits WAY back off of the main drag and there were NO signs (at least not that we saw). I called and the desk clerk and he just said we are right next to the...More

Thank j2dorner
Response from Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th StResponded 19 February 2017

Dear Guest, Please accept my thanks for your recent stay at our hotel. I appreciate that you took the time to offer your feedback and place a review for your visit. I know our location is off the beaten path and can be a challenge...More

Reviewed 4 January 2017

Great staff. Nice rooms/bathrooms. Hard to find but enjoyed my stay. Also, pools water was salty, but enjoyed the hot tube. Breakfast there was way better than expected. I would stay here again with my friends.More

Review collected in partnership with Hampton
Thank jessicagG7776ZP
Response from Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th StResponded 19 February 2017

Dear Jessica, We truly appreciate the kind words you had to offer regarding your most recent stay at our hotel! We always strive to offer a stay that is better than expected and I am glad we were able to deliver for you! We will...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Shuttle Bus Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$105 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Grand Rapids
#7 Family Hotel in Grand Rapids
#8 Business Hotel in Grand Rapids
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Grand Rapids
#7 Family Hotel in Grand Rapids
#8 Business Hotel in Grand Rapids
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (21)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Heather B
18 May 2016|
AnswerShow all 3 answers
Response from sueme3 | Reviewed this property |
No, there is no fee to park. There is a parking lot that surrounds the hotel and I must say that later in the evening it was harder to find a spot closer to where we wanted to be - the front lobby area.
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12
Room Tips
"all good rooms"
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"The lower the number, the further from the elevator; especially important for first floor rooms."
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"I loved that there were multiple plugs for all our electronics. My daughter loved the pool."
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"Do not get stuck with 342."
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