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Hampton Inn & Suites Grand Rapids Airport / 28th St

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Hampton Inn & Suites Grand Rapids Airport \/ 28th St
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432 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Grand Rapids Airport / 28th St
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Showing 430: English reviews
Michigan
Reviewed 15 June 2016 via mobile

We stayed here for one night for the Grand Rapids Triathlon. Target is next door, and plenty of restaurants 5 mins drive from hotel. Clean room, with comfortable beds and efficient ac. Rooms have fridge and microwave. Great for short stay, in a quiet location. Used navigation to find it!

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Helpful?
1Thank JaguarMichigan
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Valued Guest, Thank you so much for taking the time to post a review on Tripadvisor, we really appreciate the feedback. I hope the triathlon was a success for you! We are all very happy you enjoyed your visit with us and hope we will have the chance to be of service to you again soon. Until then, we...

Stillwater
Reviewed 15 June 2016

I stayed here 3 nights with a couple of friends while we were attending a wedding. I utilized the on-line check in and was very happy with how it sped up my check-in process. The room looked brand new, the lobby was clean, and the staff was helpful and friendly. we didn't get a chance to swim or get in...

Review collected in partnership with Hampton
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Helpful?
1Thank Suzanne M
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Suzanne, We here at the Hampton Inn and Suites Grand Rapids are so pleased we could be of service for the joyous occasion of this wedding. Thank you for taking the time to provide your feedback, we truly appreciate the compliments. I hope your travels will bring you back to Grand Rapids as we will be here ready to...

Southern California
Reviewed 15 June 2016

We flew in to Grand Rapids, arriving late. Although their van was not available at that time, they arranged for a taxi to take us to the hotel. They greeted us and got us into our room quickly. Very nice room, updated and clean. Breakfast was pleasant, with a nice variety of food. They arranged for the van to take...

Review collected in partnership with Hampton
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Helpful?
1Thank PattiJoy
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear PattiJoy, Thank you so much for the kind words you offered in your review. We are glad you chose to stay with The Hampton Inn and Suites Grand Rapids Airport during your visit. I am very happy the staff was so accommodating for you and I trust made your visit as easy as possible. Please be sure to look...

orchard park, United States
Reviewed 14 June 2016

The hotel was hard to find. It is located behind Target but the signs are do small we drove tight past it twice and had to call the hotel for directions. But once there the hotel it lovely. Staff sent out of its way to help and even loaned me a phone charger. Breakfast was good. Room was comfortable but...

Review collected in partnership with Hampton
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Helpful?
Thank Charles B
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Charles, I know it can be a challenge but I am so glad you were able to locate us on your most recent visit to Grand Rapids. While we are a little off the beaten path we hope this offers a more restful environment to our guests! I am very glad the staff was helpful to you during your...

Saint Louis, Missouri
Reviewed 3 June 2016

Very close to the airport which was a convenience. The hotel is hidden in the brush so it could be hard to find but there are quite a few small signs on every road coming into it. The check-in was very quick and efficient. I don't feel like I was told enough about the room / hotel... it was just...

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Helpful?
1Thank Tyler S
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Tyler, I want to thank you for your recent stay at the Hampton Inn and Suites Grand Rapids Airport and for providing your feedback on Tripadvisor. I appreciate the insights you have provided and we will make efforts to improve upon the areas of concern you noted. We will continue to look into ways we can improve the condition...

Sparks, United States
Reviewed 3 June 2016

The service is quick and friendly. The breakfast is the best complimentary breakfast I've ever had at any hotel with super friendly employees. The rooms are always clean with comfortable beds and pillows. The rooms have a great sitting area and work area also. I've been to Hampton in Grand Rapids 5 times and will continue to go use that...

Review collected in partnership with Hampton
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Helpful?
Thank Shawn S
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Shawn, Thank you for being a repeat guest and for the feedback you offered on your recent visit to the Hampton Inn and Suites Grand Rapids Airport. We are delighted that you have found our hotel to be clean, comfortable, and quiet during for your visits. Our entire staff will make every effort to make sure your next visit...

Austin, Texas
Reviewed 2 June 2016

Super easy getting to airport. Clean room, great view of pond, easy access to stores and restaurants. Plenty of outlets and good internet service. Bedding was comfy and clean. We'll definitely stay there again.

Review collected in partnership with Hampton
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Helpful?
Thank beckyh190
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear beckyh190, I appreciate the kind words you’ve offered on your review of your most recent stay at the Hampton Inn and Suites Grand Rapids Airport. I am very pleased we were able to deliver a great Hampton experience during your time with us! I will be sure to convey your comments to the rest of our staff. We look...

Richmond
Reviewed 1 June 2016

You cannot find the hotel at all! It is in an industrial park and you can't see it from the main road. I have never had such a difficult time finding a hotel. And then when we made a comment to the clerk, he was not empathetic at all.

Review collected in partnership with Hampton
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Helpful?
Thank 97allisond
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Traveler, Please allow me to apologize for the difficulty you had in finding the hotel. I know our location is off the beaten path and not on the main roadways. While this may help keep noise down it can make navigation difficult. Unfortunately, we have very little recourse when it comes to the location of the hotel and while...

Chandler, United States
Reviewed 27 May 2016

This Hampton is modern and clean, but it had those foam pillows that the old Hamptons used to use.......three days later I am still suffering from the stiff neck and back ache that happens to me with forced to sleep on foam.... I got in at 10:30PM woke up at midnight in pain and that was my nights sleep......I guess...

Review collected in partnership with Hampton
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Helpful?
Thank Kevin G
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Kevin, Thank you for your recent stay at the Hampton Inn and Suites Grand Rapids Airport and for offering a review on Tripadvisor. I apologize if the stay was not the most relaxing experience we could offer and we will certainly investigate ways to make sure all guests have a restful visit. If at any time you are in...

Granville, Ohio
Reviewed 25 May 2016

I have stayed at this property numerous times and am never disappointed. They always find a way to check you in early if you arrive before 3:00pm. The rooms are always clean and up-to-date. Beds are comfortable and the HVAC works well.

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Helpful?
Thank Wakemaker
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Wakemaker, Thank you for your recent visit to the Hampton Inn and Suites Grand Rapids Airport and for taking the time to offer a review on Tripadvisor. I am so glad we have been able to consistently deliver a quality stay for you. If there is anything we can do to be of service please feel free to let...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
We take the stress out of flying here at the Hampton Inn & Suites?? hotel in Grand Rapids-Airport/28th Street, MI. Just one-half mile from the Gerald R. Ford International Airport, it takes a mere five minutes to get to the terminal from our hotel. Grand Rapids itself lies just minutes away and offers a huge array of amenities and activities to please any business traveler or family on vacation. Within just a few miles of our hotel in Grand Rapids you'll find golf, bowling, shopping, an ice arena, horseback riding and many of the city's best-known businesses. ... more   less 

Additional Information about Hampton Inn & Suites Grand Rapids Airport / 28th St

Address: 5200 28th St SE, Grand Rapids, MI 49512-7704
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $155 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Grand Rapids Airport / 28th St 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hampton Inn And Suites Grand Rapids Airport / 28th St
Hampton Inn & Suites Grand Rapids Airport / 28th St Hotel Grand Rapids
Hampton Inn Grand Rapids
Grand Rapids Hampton Inn
Hotel Style:
#5 Romantic Hotel in Grand Rapids
#7 Family Hotel in Grand Rapids
#8 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Grand Rapids Airport / 28th St staff and other travellers.
5 questions
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Questions? Get answers from Hampton Inn & Suites Grand Rapids Airport / 28th St staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lower the number, the further from the elevator; especially important for first floor rooms.”
 of 5 bubbles X5819JAscottd, 31 Dec 2016 | Read review
“I loved that there were multiple plugs for all our electronics. My daughter loved the pool.”
 of 5 bubbles slewis1737, 22 Jul 2016 | Read review
“Do not get stuck with 342.”
 of 5 bubbles gwmeyer31, 1 Jul 2016 | Read review
“You can easily walk next door to the Spring Hill Suites, where there is a full bar.”
 of 5 bubbles brad120, 27 Jun 2016 | Read review
“Ask for a first floor room. They only have one elevator.”
 of 5 bubbles Wakemaker, 25 May 2016 | Read review
5 of 5