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Amway Grand Plaza, Curio Collection by Hilton

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Amway Grand Plaza, Curio Collection by Hilton
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1,445 Reviews from our TripAdvisor Community

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There are newer reviews for Amway Grand Plaza, Curio Collection by Hilton
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Showing 1,418: English reviews
Chicago, Illinois
Reviewed 2 weeks ago

Classy hotel within walking distance of everything you could want - from the Ford museum to breweries and it has a good view of the river + 6 restaurant options (we enjoyed the lounge and restaurant on the 28th floor the most). The décor is updated, the beds are comfortable and the staff is friendly. The only thing we experienced...

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Helpful?
Thank Shelliu
Adrian, Michigan
Reviewed 2 weeks ago

We loved our stay at the beautiful Amway Grand Plaza! This is the finest hotel we have ever stayed in! It was elegant and graceful on every floor! Hands down this was our all time favorite hotel. The food was prepared elegantly and was delicious!

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Thank lovebeingagrand
Reviewed 2 weeks ago

Absolute five-star......do indeed stay here. You won't be disappointed. First rate restaurants, great sports bar, great location, close to all "happening" activities. Wolfgang Puck is a definite "to-do", as is Ruth's Chris

Review collected in partnership with Curio – A Collection by Hilton
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Thank 797timt
Kalamazoo, Michigan
Reviewed 2 weeks ago via mobile

Since Hilton bought the amway, it's gone absolutely down hill. Shower doesn't work, bathtub didn't drain, $35 pizza was burnt & front desk was less than helpful when I called with a lost&found question. Not to mention the martini glass that broke in my mouth while I was 1/2 way through my drink but was still charged for the drink......

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Helpful?
Thank mmiles6409
Tracy356, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this review

Dear mmiles6409- Thank you for your feedback. We'd like to learn more about the issues you experienced with the hotel and dining establishments. Would you please send us a direct message with specific details, who you spoke to and the outlets where you ate and drank? These are not usual occurrences and we would like to look into them further....

Grand Rapids, Michigan
Reviewed 2 weeks ago

My girlfriend and I had the time of our life at the Amway Grand Plaza Hotel. A little dusty and cob webs but overall the best time in a long time. We will definitely be back again in the near future. We cannot wait!!

Review collected in partnership with Curio – A Collection by Hilton
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Thank seeyousoon2017
Fenton, Michigan
Reviewed 2 weeks ago

I have stayed in many hotels over my lifetime, in New York City, in Europe, many different locations, and this has to be one of the finest hotels I have ever stayed in -- especially in Michigan. The property is elegant and all the employees were very attentive, helpful, and kind. The hotel is also within walking distance to many...

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Thank Jacqueline D
Stevensville, United States
Reviewed 3 weeks ago

The Amway Grand is a grand place. From the moment you step in, you are whisked away to days gone by. The hotel has preserved the elegance of the turn of the century décor, both in the lobby and in the rooms. Some folks don't like to stay in the "old part", but I find this to be part of...

Review collected in partnership with Curio – A Collection by Hilton
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1Thank Y2639FPsandrab
Reviewed 3 weeks ago

Fabulous hotel with employees to match! We've stayed here several times and the only thing I didn't like was we didn't have complimentary coffee in the morning until 6:30 am. This was only due to the fact that they now serve breakfast buffet in the same area. Otherwise excellent hotel & service!

Review collected in partnership with Curio – A Collection by Hilton
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Thank sherryw42
Savannah, GA
Reviewed 3 weeks ago

My husband is a double amputee and this room met most of his needs. The bathroom was very well-equipped and easy for him to use. He was able to roll right up to the shower in his wheelchair, transfer to the bench, turn on the water and shower. I would suggest two improvements to the room: 1. The shower needs...

Review collected in partnership with Curio – A Collection by Hilton
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Thank mikkigar
Middletown
Reviewed 3 weeks ago via mobile

The Amway was very nice, and close to restaurant's that are within walking distance. I was impressed with the friendly and professional staff. Our room was nice and beds were very comfortable. The only negative part would have to be the small bathroom. Getting ready with more than one person is not happening. Our overall stay was great and Grand...

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Thank Cschenck

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
When does the hotel become the destination? When the moment you walk through the door you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, Curio Collection by Hilton, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more   less 

Additional Information about Amway Grand Plaza, Curio Collection by Hilton

Address: 187 Monroe Ave NW, Grand Rapids, MI 49503-2621
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $348 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amway Grand Plaza, Curio Collection by Hilton 4*
Number of rooms: 682
Reservation Options:
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Also Known As:
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Hotel Style:
#1 Green Hotel in Grand Rapids
#3 Romantic Hotel in Grand Rapids
#4 Business Hotel in Grand Rapids
#6 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Amway Grand Plaza, Curio Collection by Hilton staff and other travellers.
19 questions
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soo, mi
9 months ago
Michigan, United States
Melvindale, Michigan
6 days ago

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Questions? Get answers from Amway Grand Plaza, Curio Collection by Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors with a view of the river is our preference, corner rooms are even better.”
 of 5 bubbles Tiamaria865, 26 Mar 2017 | Read review
“Ask for a river view.”
 of 5 bubbles CheyenneH911, 24 Mar 2017 | Read review
“Balconies, views, etc. are available, obviously with significant upcharges.”
 of 5 bubbles 912allenb, 1 Mar 2017 | Read review
“Think carefully whether you want modern room or traditional.”
 of 5 bubbles LCSussman, 20 Feb 2017 | Read review
“if looking of the original feel , request in the old tower”
 of 5 bubbles RussV708, 17 Feb 2017 | Read review
5 of 5