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    Best Western Hospitality Hotel & Suites

    5500 28th St SE, Grand Rapids, MI 49512-2052
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$136
          US$129
          US$136
          US$129
          US$136
          US$129
          Traveller (70)
          Room & Suite (22)
          Dining (5)
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          Overview
          • Excellent40%
          • Very good25%
          • Average16%
          • Poor9%
          • Terrible8%
          Travellers talk about
          “jacuzzi room” (6 reviews)
          “hot tub” (28 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Free Airport Transportation
          Room Service
          Suites
          Fitness centre
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Business Centre
          Laundry Service
          Self-Serve Laundry
          Shuttle Bus Service
          2.5 Star Hotel
          All hotel details
          Offers from Best Western Hospitality Hotel & Suites
          Special Offer: $10 GIFT CARD EVERY NIGHT
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (500)
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          1 - 5 of 500 reviews

          Reviewed 6 days ago via mobile

          Got what I was looking for. A good ​room at a reasonable price. Clean and well kept both in the room and common areas, nicely appointed for the price. Will be returning again on our next trip. Staff was friendly and helpful.More

          Thank Erik-at-PJs
          Response from Desiree S, General Manager at Best Western Hospitality Hotel & Suites

          Erik - I was delighted to read your positive response! We always strive for a superior customer experience and love to hear when our guests walk away with satisfaction. I truly thank you for staying with us and look forward to seeing you in the...More

          Hotel's Favourite
          Reviewed 9 January 2017

          Stayed two nights after Christmas. Front Desk Staff was friendly and helpful. Room was clean, quiet and beds were comfortable. Breakfast was good with a lot of choices. Enjoyed having an included light dinner set out each night. First night was salad, chicken fajitas, or...More

          Thank michiganbeachflower
          Response from Everest K, General Manager at Best Western Hospitality Hotel & Suites

          Thank you so much for your great review and kind response! We are so happy to hear when our guests have a great experience with us. It let's us know that we are meeting our goals and giving our guests an enjoyable stay! We're delighted...More

          Reviewed 1 week ago

          Everything exceeded my expectations for the rather inexpensive price. Clean room, great breakfast, easy check in! Check in was at 3pm and I was able to check in an hour early with friendly front desk staff!More

          Review collected in partnership with Best Western
          Thank 690satisfiedcustomer
          Response from Desiree S, General Manager at Best Western Hospitality Hotel & Suites

          You made our day with your great review and kind comments! I was so pleased you had such a pleasant stay and such pleasant interactions with our staff! We always strive for superior customer service and we love to hear the feedback when we hit...More

          Reviewed 1 week ago

          Dirty rooms. Non helpful staff. Terrible breakfast. Outdated rooms with terrible mattresses. Treated Bad by the staff at checkin and during our stay. Group was not put together after several attempts weeks and days before arrival.More

          Review collected in partnership with Best Western
          Thank rachelbI6767MO
          Response from Desiree S, General Manager at Best Western Hospitality Hotel & Suites

          Rachel - On behalf of my entire staff I would like to apologize for your disappointing stay with us. We always strive for superior service and a superior customer experience and it sounds like we fell very far from that mark for you. I sincerely...More

          Reviewed 4 weeks ago

          Comfortable bed, convenient room amenities, nice pool, easy access and nice buffet for dinner and breakfast. Very close to freeway, but still quiet. Best Westerns are make huge strides in improving their locations lately. Would stay again.More

          Review collected in partnership with Best Western
          Thank D28QVsusanp
          Response from Desiree S, General Manager at Best Western Hospitality Hotel & Suites

          You made our day with your great rating and compliments of our hotel! I'm so pleased you were able to enjoy some of our amenities and were able to recognize our updates in furnishings and decor! We appreciate your loyalty to the Best Western brand...More

          Baymont Inn & Suites Grand Rapids Airport
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          About
          Amenities
          • Top amenities
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Breakfast included
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Meeting Rooms
          • Self-Serve Laundry
          • Breakfast included
          • Multilingual Staff
          • Shuttle Bus Service
          • Room Service
          • Airport Transportation
          • Laundry Service
          • Banquet Room
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          • Pool
          Details
          • Price range
          • US$105 - US$171 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Best Value Hotel in Grand Rapids
          • #16 Business Hotel in Grand Rapids
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms ,
          • Family Rooms
          • Number of rooms
          • 120
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Best Western, Expedia, Hotwire, Hotels.com, Priceline, Travelocity, Cancelon, TripOnline SA, HotelQuickly and HotelsClick so you can book your Best Western Hospitality Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Michigan >
          • Kent County >
          • Grand Rapids
          • Also Known As
          • Best Western Hospitality Hotel Grand Rapids ,
          • Best Western Hospitality Hotel And Suites ,
          • Best Western Grand Rapids ,
          • Grand Rapids Best Western
          Add Photo Photos
          Traveller (70)
          Room & Suite (22)
          Dining (5)
          Pool & Beach (5)
          Hotel & Grounds (48)
          Bathroom (12)
          Family and Play Areas (1)
          Business Centre & Event Rooms (1)
          Nearby
          Sponsored by:
          Baymont Inn & Suites Grand Rapids Airport
          803 reviews
          .18 km away
           
          Econo Lodge & Suites
          163 reviews
          .25 km away
           
          Holiday Inn Express Hotel & Suites Grand Rapids Airport
          246 reviews
          .48 km away
           
          Country Inn & Suites By Carlson, Grand Rapids Airport
          420 reviews
          .40 km away
           
          Nearby Restaurants
          Tim Hortons
          10 reviews
          .21 km away
          Smokey Bones BBQ & Grill
          185 reviews
          1.21 km away
          Brann's Steakhouse & Sports Grille
          128 reviews
          .11 km away
          Bagger Daves
          109 reviews
          .23 km away
          Nearby Attractions
          Sky Zone Indoor Trampoline Park
          29 reviews
          3.65 km away
          Ada Township Covered Bridge
          35 reviews
          5.81 km away
          Gravel Bottom Craft Brewery & Supply
          8 reviews
          6.21 km away
          Quail Ridge Golf Club
          15 reviews
          6.02 km away
          Questions & AnswersAsk a question
          duber2016
          Does hotel offer discount for Spectrum Health clients?
          27 October 2016|
          Answer
          Response from Desiree S | Property representative |
          Yes, we do offer a medical discount for anyone needing it. Feel free to give us a call anytime for more information.
          0
          Votes
          bellealice
          Is the pool nice and warm?
          7 June 2016|
          Answer Show all 3 answers
          Response from William S | Reviewed this property |
          Yes the pool is warm not freezing cold like some hotels. They also have a hot tub which is very nice
          1
          Vote
          debj122015
          Hi I would like to know if there is a shuttle to Meijer gardens and tth schedule. If you do not provide do you know the taxi fare? thank you
          25 October 2015|
          Answer Show all 4 answers
          Response from Mar R R | Reviewed this property |
          Sorry, I am not familiar with that information. As someone else stated calling the front desk is best.
          0
          Votes
          Room Tips
          "I chose a room away from the exit doors in case people came in and out a lot during the evening."
          Read review
          "Don't stay here"
          Read review
          "Main floor close to exits provides extra convenience."
          Read review
          "Ask for a room facing the courtyard. It is away from the parking lots and streets for quietness."
          Read review
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