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All reviewsthe pearl street grillford museumroad noisewithin walking distancepublic museumacross the riversmall bathroombars and restaurantslobby barconvenient locationroom was clean and comfortablepool and hot tubchecking invan andel arenadefinitely stay here againparking lotsink
Pros: any time we requested something from housekeeping, like the baby crib, towels etc. it came very quickly.
Well-located. Walking distance from a few attractions.
Cons: not for families. There is a small swimming pool and jacuzzi. Nothing else for kids.
There were no bags...More
My husband and I needed a getaway. While we were in the area he wanted to try the breweries. This location was perfect. It was a short drive to everything. Many places were within walking distance but with all the beggers on every corner, or...More
1 Thank Tammy C
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded August 31, 2017
Thank you for your wonderful post! I'm so happy to hear that you enjoyed your experience at the Holiday Inn Grand Rapids Downtown and that our staff took such good care of you. We hope you'll visit us again the next time you're in...More
I really enjoyed my stay here! The staff was beyond friendly and the room was comfortable. Thought it was kind of weird the room didn’t have a mini fridge but that’s okay. I ate at the restaurant for dinner & lunch and while I’ve never...More
Enjoyed my last visit to downtown Grand Rapids and this Holiday Inn on Pearle street. Staff and front desk were very friendly and helpful. Glad I stayed here, it was within walking distance to several restaurants and attractions! Very safe and scenic area. Would highly...More
Room was nice, initial service was acceptable. Disappointing that there was not a breakfast in the morning and the bathroom was crazy small ( the light was outside and not within easy reach of the toilet area). One elevator was under repair which meant for...More
Thank Lauren F
Response from IHGService, Guest Relations Manager at Holiday Inn Grand Rapids DowntownResponded April 13, 2018
Hi Lauren F,
Thank you for taking the time to express your thoughts and concerns. Our goal is to ensure that each guest stay is an excellent one. We're glad to hear you liked your room.
We are sorry our hotel did not live up...More