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Holiday Inn Grand Rapids Downtown

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About
Location
Cleanliness
Service
Value
GreenLeaders Silver level
This 175 room full-service Holiday Inn, officially relaunched in December 2009. All guest rooms have 32" HDTVs, easy chair, large work desk. Rates include complimentary on site parking and wireless internet access.
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Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Wheelchair Access
Business Centre with Internet Access
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Multilingual Staff
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Green
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Location
Full view
89Good for walkers
Grade: 89 out of 100
195Restaurantswithin 0.5 km
42Attractionswithin 0.5 km
Reviews & more
518Reviews
78Photos
9Q+A
100Room tips
Traveller rating
  • 152
  • 213
  • 90
  • 36
  • 27
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  • English
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If you're looking for a hotel near (walking distance) to the Grand rapids restaurant scene, this hotel should be at the top of your list. Easy on and off the highway, comfortable restaurant and bar on the hotel property.
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Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown
Responded 3 weeks ago
Thank you for posting about your stay with us - I'm so glad to hear that you loved it! We hope you'll visit again soon; safe travels!
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Summary: Hotel Manager found my Jacket at the Hotel Lobby Bar and took it. When I asked for it he said he gave it to someone else .... What???

I tried to escalate with General Manager and Corporate IHG and received no help what so ever.

Here is the email I sent to hotel managem
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Response from Heather E, General Manager at Holiday Inn Grand Rapids Downtown
Responded Nov. 9, 2018
Jamin, Again, we do apologize that you believe you left your jacket within the hotel. As we've explained, the hotel is not responsible for lost or left items. We do our best to collect, log, and return items that are properly identified to our guests upon request.
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We went to a concert at Van Andel Arena and were looking for a Hotel within walking distance. This is the place for that as it has everything you would need without the higher costs of others.

We found it to be very clean, and the staff was excellent. We ate Breakfast in the re
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Great location for Art Prize but I think we will go back to lodging offsite and pay for parking. We paid quite a bit of money for location when the bathroom was tiny and the vanity sink was so small there was no room for any accessories. The worst: the road noises were so loud
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Response from IHGService, Guest Relations Manager at Holiday Inn Grand Rapids Downtown
Responded Oct. 20, 2018
Hello kathy203, Thank you for your honest review! This will allow our hotel to make necessary improvements in the future, especially with ensuring that guests have a comfortable sleep. I am sorry the road noise kept you up. As you know, it's a vibrant area between Chicago and Cleveland! I'm glad you were able to experience the world-renowned Art Prize. I hope you can come see us again! Thanks for staying with us. Regards, Anna R Case Manager IHGService
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We stayed here for 2 nights so we can explore ArtPrize. Upon entering the hotel lobby, I took this picture of an art piece on display. They had many others also, as they are one of the ArtPrize venues.
We have stayed here before several times in past years & will return.
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Photo provided by managementHoliday Inn Grand Rapids Downtown
Guest room
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Guest room amenity
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Meeting room
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Guest room amenity
Previous
do you honor state employee discount?
how close to artprize? how far away from the heart of downtown are you?
About half a mile from downtown, and across the street from the Gerald Ford museum.
0 votes
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I am attending the NEHA-AEC conference that begins in 1 week. It is being held across the river @ the Amway Grand. The information I have read says that there is a DASH bus for the downtown area. Is there a stop near the hotel? Thanks
Call hotel and ask.
0 votes
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I have reservation need directions from Tawas City Michigan
Hi Karen, We are looking forward to hosting you! I have sent a direct message to you with a link for directions to our hotel.
0 votes
how many name changes did the hotel go through
Thank you for your question! This hotel was originally the Days Inn when built. The hotel updated to a Days Hotel in 2006, and in 2009 changed to the Holiday Inn Grand Rapids Downtown. Have a great day!
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Previous
12
"All place , I liked it"
"Good location and quiet hotel."
"Maybe to ask for a room away from the highway?"
"We had room 405 and loved it."
"Can't help, won't be staying at this property again"
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PRICE RANGE
US$149 - US$226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn grand rapids downtown hotel grand rapidsdays inn grand rapidsgrand rapids days inn
LOCATION
United StatesMichiganGrand Rapids
NUMBER OF ROOMS
175
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