We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsthe pearl street grillford museumroad noisewithin walking distancepublic museumacross the riverbars and restaurantssmall bathroomlobby barconvenient locationroom was clean and comfortableart prizepool and hot tubchecking invan andel arenadefinitely stay here againparking lot
Enjoyed my last visit to downtown Grand Rapids and this Holiday Inn on Pearle street. Staff and front desk were very friendly and helpful. Glad I stayed here, it was within walking distance to several restaurants and attractions! Very safe and scenic area. Would highly...More
My husband and I needed a getaway. While we were in the area he wanted to try the breweries. This location was perfect. It was a short drive to everything. Many places were within walking distance but with all the beggers on every corner, or...More
1 Thank Tammy C
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 31 August 2017
Thank you for your wonderful post! I'm so happy to hear that you enjoyed your experience at the Holiday Inn Grand Rapids Downtown and that our staff took such good care of you. We hope you'll visit us again the next time you're in...More
Room was nice, initial service was acceptable. Disappointing that there was not a breakfast in the morning and the bathroom was crazy small ( the light was outside and not within easy reach of the toilet area). One elevator was under repair which meant for...More
Thank Lauren F
Response from IHGService, Guest Relations Manager at Holiday Inn Grand Rapids DowntownResponded 1 week ago
Hi Lauren F,
Thank you for taking the time to express your thoughts and concerns. Our goal is to ensure that each guest stay is an excellent one. We're glad to hear you liked your room.
We are sorry our hotel did not live up...More
Early check in was a breeze and the room was clean and comfortable. Had two meals in the restaurant filling and tasty.
Staff was ready to help with all our needs and giving us recommendations on the walk route to various points of interest.
Location is good for downtown activities. However, for the money, which is a lot, would have expected room service, there is none. Would have expected a comp breakfast, again none. Would have expected a larger room, nope. In the future I will be booking elsewhere.More
Thank Bill s
Response from IHGService, Guest Relations Manager at Holiday Inn Grand Rapids DowntownResponded 3 weeks ago
Hi Bill s,
I'm glad you found our hotel's location to your liking. I understand your sentiment about getting good value and your comments will be used by our hotel in improving future pricing strategies. It is our aim to meet your expectations, if not...More