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All reviewsthe pearl street grillford museumroad noisewithin walking distancepublic museumacross the riverbars and restaurantssmall bathroomlobby barconvenient locationroom was clean and comfortableart prizepool and hot tubchecking invan andel arenadefinitely stay here againparking lot
The hotel has seen better days - it is now a little tired, with for example, big plasticky phones in all the rooms. It is also by a very busy road that can be noisy. That said, the location is good for the centre of...More
We needed a nice place, close to the downtown GR hospitals for a good price, on zero notice. This was a nice hotel, clean, great staff in the process of upgrading. Our excellent rating is based on location, parking, staff and value and amenities vs...More
Went to G.R. to brewery-hop with friends and booked 2 rooms at a rate of $173 each. When checking in, the rate said $196 and I confirmed that this rate had already included taxes and fees. I was told that it did. When the receipt...More
1 Thank Courtney T
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded February 5, 2018
Thank you for taking the time to post. I am so sorry to hear about your experience, and want to assure you that the appropriate measures have been taken in order to ensure a situation similar to yours can be avoided in the future....More
Nasty Smelly Hotel with Bed Bugs. Staff and Management doesn't Care. They Over Charge and they deny everything. Do not stay at this hotel. Many other good options in area. I am a IHG spire . elite member and have never had to write a...More
Thank Jim L
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded January 17, 2018
I'm very sorry to see this post.
The Holiday Inn Grand Rapids Downtown is a completely non-smoking facility in accordance with Michigan State Law. As such, upon arrival we have all of our guests initial their registration cards acknowledging that any evidence of smoking...More
The title says "close to attractions"; both the Public Museum and the Gerald Ford Museum are across the street. This Holiday Inn is located on Pearl Street, just across the bridge from the Amway Plaza. It is within walking distance of many restaurants, bars, Van...More
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded December 11, 2017
Thank you for your review of our hotel! I'm so glad to hear that you thoroughly enjoyed your stay with us and we hope you'll be able to visit us again soon! Safe travels!