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    Holiday Inn Grand Rapids Downtown

    310 Pearl St NW, US 131 and Pearl Street, Grand Rapids, MI 49504-5314
    +1 877-859-5095
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    1 room, 2 adults, 0 children
    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$152/night.

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    US$136US$176
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    Traveller (25)
    Room & Suite (17)
    Dining (2)
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    Overview
    • Excellent29%
    • Very good44%
    • Average17%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “ford museum” (27 reviews)
    “road noise” (19 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
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    Amway Grand Plaza, Curio Collection by Hilton
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    Country Inn & Suites By Carlson, Grand Rapids East
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    JW Marriott Grand Rapids
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    Rooms
    Oct 29Oct 30
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (477)
    There are newer reviews for Holiday Inn Grand Rapids Downtown
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    141 - 145 of 471 reviews

    Reviewed 21 September 2015 via mobile

    Immediately after check in I discovered that the air conditioning unit had frozen. Within ten minutes the hotel dispatched a maintenance tech who immediately removed and replaced the A/C unit. I'm very impressed with this high level of service and responsiveness!

    1  Thank Michael W
    Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 25 September 2015

    Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

    Reviewed 15 September 2015

    Stayed here one night in August. The lobby was nice but the hallways had a musty smell. My original smelled like smoke even though all rooms are smoke-free. Had to go back to the lobby to get a new room key. Room was small and...More

    Thank Chris M
    Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 16 September 2015

    Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments...More

    Reviewed 14 September 2015

    Missing iPad and new swimt. Was at this lovely room for 2 nights to attend a convention. After being home I realized the items were gone. Not sure if they were taken before I left or accidentally left there. Several phone calls, but the general...More

    Thank Mdf1943
    Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 25 September 2015

    Thank you for your review, and I am sorry to hear that your stay did not live up to expectations. We hope to have the opportunity to serve you again; safe travels!

    Reviewed 9 September 2015

    The staff was unwelcoming - with three employees behind the desk and no other guests in sight, I still had to wait to be recognized. There are absolutely NO retail stores (convenience, sundry, drug stores) within less than 1 1/2 miles & there was no...More

    2  Thank BebopMom
    Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 16 September 2015

    Dear BebopMom, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you...More

    Reviewed 9 September 2015

    Booked this hotel for a half marathon. Everything was in walking distance- shopping, food, a river to walk along. The rooms were clean and spacious. The staff was very friendly and helpful. Parking was free. I would come again!

    Thank Stephanie L
    Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 16 September 2015

    Dear Stephanie, Thank you for posting about your stay at the Holiday Inn Grand Rapids Downtown! I am so glad to hear you enjoyed your stay with us, and we look forward to seeing you the next time you visit Grand Rapids. Safe travels!

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • US$155 - US$259 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Grand Rapids
    • #16 Family Hotel in Grand Rapids
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 175
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, IHG, Travelocity, Hotels.com, Priceline, Expedia, TripOnline SA, Orbitz, Hotwire, HotelQuickly, Cancelon, getaroom.com and Evoline ltd so you can book your Holiday Inn Grand Rapids Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Kent County >
    • Grand Rapids
    • Also Known As
    • Holiday Inn Grand Rapids Downtown Hotel Grand Rapids ,
    • Days Inn Grand Rapids ,
    • Grand Rapids Days Inn
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    Traveller (25)
    Room & Suite (17)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (50)
    Bathroom (1)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
    CityFlatsHotel
    241 reviews
    .67 km away
     
    JW Marriott Grand Rapids
    979 reviews
    .31 km away
     
    Amway Grand Plaza, Curio Collection by Hilton
    1,639 reviews
    .44 km away
     
    Country Inn & Suites By Carlson, Grand Rapids East
    1,023 reviews
    7.31 km away
     
    Nearby Restaurants
    Six.One.Six Restaurant
    275 reviews
    .30 km away
    Ruth's Chris Steak House
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    .47 km away
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    .38 km away
    Cygnus27
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    .33 km away
    Nearby Attractions
    Side Bar
    6 reviews
    .63 km away
    Gerald R. Ford Museum
    845 reviews
    .27 km away
    Grand Rapids Public Museum
    536 reviews
    .10 km away
    Van Andel Arena
    353 reviews
    .61 km away
    Ask a question
    Questions & Answers
    shire42
    25 July 2017|
    AnswerShow all 2 answers
    Response from Tom D | Reviewed this property |
    About half a mile from downtown, and across the street from the Gerald Ford museum.
    0
    Votes
    Patricia F
    3 July 2017|
    AnswerShow all 2 answers
    Response from Tom D | Reviewed this property |
    Call hotel and ask.
    0
    Votes
    Karen M
    21 April 2017|
    Answer
    Response from Caitlin P | Property representative |
    Hi Karen, We are looking forward to hosting you! I have sent a direct message to you with a link for directions to our hotel.
    0
    Votes
    Room Tips
    "Location is the key, it is located in downtown area, so no major highway noise."
    Read review
    "I don't believe there's a difference in location - it's right off the expressway and across the..."
    Read review
    "they provide ear plugs for light sleepers"
    Read review
    "Book a different hotel..."
    Read review
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