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SpringHill Suites Grand Rapids West

Room & Suite (14)
Dining (3)
Business Centre & Event Rooms (1)
Hotel website
4274 Parkway Place Dr SW, Grandville, MI 49418-2384 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
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Nov. 4Nov. 5
1 room, 2 adults, 0 children
Standard Room
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Reviews (32)
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All reviews place to stay the breakfast area grand rapids front desk cleo lobby
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1 - 5 of 32 reviews
Reviewed 6 days ago

Check-in was fast, but she didn't tell us when breakfast was or if a wi-fi password was needed. She seemed to be preoccupied, even though no one else was there. Later, our box of kleenex ran out and when we asked for another, we got...More

Thank kcheze
Response from KaliE22, Manager at SpringHill Suites Grand Rapids WestResponded 6 days ago

I would like to Thank you for letting us know about your concerns after your most recent stay with us. I do hope you give us another opportunity to show you that we do care about our guest. The next time you are in Grand...More

Reviewed 3 weeks ago via mobile

Impressed upon arrival and no issues. Excellent breakfast in the morning all before heading out at 11:30 for a wedding. Came back about 10pm to find the room had never been touched. No clean towels. Nothing. Now what makes the frustrating is upon going to...More

Thank Devildog8411
Response from KaliE22, Manager at SpringHill Suites Grand Rapids WestResponded 2 weeks ago

Thank you for letting me know that your concerns were handled by the staff at the property. We look forward to you returning to our property and seeing that we do respond to our guest needs.

Reviewed 3 weeks ago via mobile

Hotel is easy to get to. Easy fast check in. Facility is extremely clean and quiet.Rooms are modern, clean and bed very comfortable. Nice size bathroom. Free parking and breakfast. Lots of shops and restaurants near by. Would stay again and highly recommend 😀

Thank jenniferbB4459LH
Response from KaliE22, Manager at SpringHill Suites Grand Rapids WestResponded 2 weeks ago

Thank you the great comments regarding our property and how quiet and relaxed your stay was with us. We look forward to having you stay with us again in the future.

Reviewed September 4, 2018

We recently stayed for 3 nights and can say with certainty, that this was one of the best Marriott properties, I have ever stayed at. From the minute we walked in we felt welcomed. Check in process, flawless. Room--huge and very clean. Breakfast, outstanding.....but what...More

Thank Kristi19
Reviewed September 1, 2018 via mobile

This is a very new property that shares parking with the automobile dealership. The rooma were nice and the pool was small but nice. The service could have been better as I am stay at Marriott properties weekly and have received much better service at...More

Thank Kenneth D
Response from Kali E, General Manager at SpringHill Suites Grand Rapids WestResponded September 2, 2018

Dear Kenneth D, We are so glad you choose to have yourself and your family stay with us while you were in Grandville. We are glad you were able to enjoy our pool area but saddened that you did not receive the service you are...More

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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Non-Smoking Hotel
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Golf Course
Fitness Centre with Gym / Workout Room
Indoor pool
Price range
US$142 - US$221 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms
Price range
US$142 - US$221 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms
Room & Suite (14)
Dining (3)
Business Centre & Event Rooms (1)
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Questions & Answers
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July 31, 2018|
AnswerShow all 4 answers
Response from Ami J | Reviewed this property |
I believe there are no tubs. They’re all walk in. There might be a bigger suite with a jacuzzi tub?
Room Tips
"Don't stay at the nearby Comfort Inn!"
Jul. 28, 2018
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"Stay on the top floor, very quiet up there..."
Jul. 23, 2018
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"The hotel is conveniently located and beautiful."
Jul. 10, 2018
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"Get a room away from the traffic side."
Apr. 26, 2018
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