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Island Resort & Casino

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Island Resort & Casino
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220 Reviews from our TripAdvisor Community

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Showing 220: English reviews
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San Francisco, California
Reviewed 1 week ago

I went to this casino for a concert, and it's the first time seeing Cheap Trick where everyone sat down probably due to comp tickets (not fans of the band). When I checked in I was able to stay in the new tower (Palms) but was told I had to move to the old tower (Sun) and I paid the...

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Helpful?
Thank Marjorie B
Chicago
Reviewed 3 weeks ago

This review is in regard to the hotel portion of this property. When arriving last week for a Friday night show, we were greeted with a 40 minute wait to check in. There were approximately 40 persons in front of us and by the time we reached the front of the line, the line was longer than when we started...

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Helpful?
Thank ChicagoPhilster
IslandResortCasino, Marketing at Island Resort & Casino, responded to this review

Dear Guest, Thank you for taking the time to provide us with feedback following your recent stay. Due to Dwight Yoakam's performances in the Island Showroom, guests were experiencing longer than usual wait times as the hotel was sold out for the weekend. We deeply apologize for the extended wait time you experienced during check-in and have already forwarded your...

Reviewed 4 weeks ago via mobile

Customer service is horrible!!! Gave us the wrong room!! 4 hour wait for room then give a room already occupied!! Take your money and time to Oneida casino way better and treat you the way you should be treated!!

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Helpful?
Thank anrdoubek
Sault Ste. Marie, Michigan
Reviewed 27 December 2016

We like staying here when we are in town to visit my parents. Nice clean rooms, free WiFi, three restaruants, casino packages each night. The staff is friendly and cheerful. Just so nice to feel pampered.

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Helpful?
Thank Mary P
Milwaukee, Wisconsin
Reviewed 22 November 2016

We had a wonderful time at Island Resort and Casino. Went up with my wife and son for his birthday weekend. I can't say enough about the staff they were outstanding. We drove 4 hours and it was well worth it. Will return again in near future. The only negative is the website. What I mean is the site doesn't...

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Helpful?
Thank jrtaz
Muskegon, Michigan
Reviewed 5 November 2016 via mobile

We met some friends for the 38 Special concert and for a little gaming. The concert was GrEaT! Didn't win at all on the slots..... Rooms were pretty standard. Beds were comfortable. The Coral Reef has good food. Most of the staff were super nice, friendly and funny.

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Helpful?
Thank spottypippen
Otsego, Minnesota
Reviewed 26 October 2016

I had stayed her two years ago however wanted to update seen as they they have updated! The Drift Spa was found a bit by accident. It was mentioned to me while in Escanaba however the signage was minimal at the hotel check in and is on the second floor. It would have been nice if the brisk lady at...

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Helpful?
Thank CindyM55
Ishpeming
Reviewed 26 October 2016

This hotel is only 1 1/2 hours away from my home, but it's like being in another world. Immaculate rooms, comfortable beds, satellite tv, great restaurants, swimming pool, gambling, bingo, and an enjoyable show. I took my nieces, and my nephew (their dad) to see "ELVIS" last weekend. The girls are 9 and 11 years old, and they loved the...

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1Thank Elaine R
Reviewed 25 October 2016

My children and I were visiting family in Powers and had our three night getaway here. The hotel is clean, quiet, and the staff was extremely friendly. The food served inside the casino was incredible! :) I work in hospitality management and I am a bit picky at where we stay, Island Casino and Resort went above and beyond what...

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Helpful?
Thank Elizabeth D
Reviewed 20 October 2016 via mobile

Left my room to charge my phone in my truck bc I didn't have wall charger, as I left I was asked by a male employee in 3rd floor housekeeping if I was checking out...I responded "No, and check out isn't for another hour anyway, please do NOT clean the room because I am trying to rerent same room" long...

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6Thank EPLabon

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Amenities * Casino open 24 hours a day / 7 days a week. * Guests 18 and older are welcome to gamble. * All times are Eastern Standard Time. * All promotions and prices subject to change at management's discretion. * VIP Services - contact Island Club * Bell service * In-room coffee makers and hair dryers * Irons and boards available, contact front desk * For your convenience, our hotel has a refrigerator for insulin storage * Roll-a-ways and cribs, contact front desk, nominal fee * Cable TV * $.50 access charge per phone call, deposit required Sorry, no pets allowed unless medically necessary. ... more   less 

Additional Information about Island Resort & Casino

Address: W399 US2 & 41, Harris, MI 49845
Region: United States > Michigan > Upper Peninsula > Harris
Price Range: $111 - $655 (Based on Average Rates for a Standard Room)
Number of rooms: 314
Also Known As:
Chips In Island Hotel Harris
Chips In Island Resort And Casino
Chip Ins Island Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Island Resort & Casino staff and other travellers.
8 questions
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Hudsonville, Michigan
Lisbon, Wi
14 days ago
8 months ago
Marquette, Michigan, United States
Hudsonville, Michigan
over a year ago

See all questions (8)

Questions? Get answers from Island Resort & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay in the Sun Tower since it's outdated and the same rate as the Palms Tower”
 of 5 bubbles marjorieb447, 14 Feb 2017 | Read review
“Best views are on the 11th floor.”
 of 5 bubbles marypL1359CV, 27 Dec 2016 | Read review
“Smoke free for me. Higher floors you can see the golf course.”
 of 5 bubbles CindyM55, 26 Oct 2016 | Read review
“Sunrise and sunset from the upper floors is beautiful to see.”
 of 5 bubbles 267elainer, 26 Oct 2016 | Read review
“Tower rooms are the best choice”
 of 5 bubbles 6714tenth, 19 Oct 2016 | Read review
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