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BEST WESTERN PLUS Holland Inn & Suites

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331 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Reviewed yesterday NEW

This hotel agreed via contract to host several hockey teams for the Holland Midwinter Classic Hockey Tournament at a cost to the families of over 2500.00 per team plus conference room rental and we were consistently made to feel unwelcome at this hotel. We heard this sentiment from other tournament travelers on other teams as well. Embassy suites and Holiday...

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Helpful?
Thank Babyjinks
Menasha, Wisconsin
Reviewed 2 weeks ago

I have been in many places by far this place has been the best ever from their hot breakfast, to their pool, staff and clean rooms. Location was the best everything was close and simple to get to and from . Again thanks to everyone that worked while we where there.

Review collected in partnership with Best Western
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Helpful?
Thank ahumadafamily
Carlos S, Guest Relations Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Thank you for your review. We are elated to read that you had such a great stay. I am overjoyed to hear that you appreciated the array of items we are able to offer you with in our Hot breakfast. I do hope that you found our pool and hot tub both enjoyable and relaxing. I agree with you about...

Westerville, Ohio
Reviewed 4 December 2016

Loved the location ~ very near family members. We were given an upgrade due to queen double unavailable for about an hour. Very nice room. Loved the easy access to grassy in area back for the dog. Breakfast was very good ~ much better than most hotels. Variety of breakfast items to choose from.

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Helpful?
Thank Valarie K
Carlos S, Guest Relations Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Thank you for your review. We are elated to read that you had such a great stay. Thanks for the compliments on our ‘excellent' location. I am so happy to hear that you were able to make use of the “easy access to the grassy grounds” for use for your pet. I am overjoyed to hear that you appreciated the...

Holland, United States
Reviewed 1 December 2016

The gentleman at check-in was fabulous. He upgraded our room, and gave a discount for signing up for rewards. The hotel was clean. The room was clean and comfortable. Would definitely stay again. We stayed there previously.

Review collected in partnership with Best Western
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Helpful?
Thank 549rhondad
Carlos S, Guest Relations Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Thank you for your 4 star review and feedback on your last visit at the Best Western Plus- Holland, Michigan. We appreciate the compliment regarding our large well laid out clean guest rooms, but most importantly that our staff was “Fabulous”. It is wonderful to hear your wonderful review and I will be sure to share this with the team....

White Lake, Michigan
Reviewed 23 November 2016

Everything was wonderful, bath water pool, hot tub very hot with great jets. Rooms were very comfortable and so were the beds and pillows. Staff was over the top helpful and accommodating. Breakfast was delicious. We are definitely going back there to stay!! Loved the atmosphere!

Review collected in partnership with Best Western
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Helpful?
Thank BARBARA C
Carlos S, Guest Relations Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Thank you for taking the time in providing us feedback on your recent visit. We are delighted to hear that you enjoyed your recent stay with us here at the Best Western Plus Holland Inn & Suites, Holland, Michigan. I am pleased to hear that you enjoyed the many recent enhancements we have made to our full hot breakfast buffet....

Bluffton, Ohio
Reviewed 15 November 2016

BW+ accommodated my men's and women's college cross country team during an NCAA championship meet in the area. We could not have had a better experience. Check-in and check-out were graciously, efficiently and professionally handled. The staff was courteous, friendly and welcoming. The rooms were quite nice; breakfast items were plentiful, varied and perfect for pre-race. We were even given...

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Helpful?
Thank H1532ZZkarenb
Carlos S, Guest Relations Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Wow, thank you so much for your great review. We really appreciate you choosing us for your lodging needs while visiting the Holland area. We were so delighted to host your Cross-Country Team! I am very happy to hear that you enjoyed the hotel amenities and the Grab & Go bags. I would like to take this time to thank...

Columbus, Indiana
Reviewed 12 November 2016 via mobile

The staff is wonderful and very helpful. Room ok. They could've been cleaner. Pool was cold, but staff tried to figure that out. Continental breakfast was delicious. Wi-if did not work for us. I did like that the rooms were quiet.

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Helpful?
Thank gambrels7
Carlos S, Regional Manager - Corporate at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Hello Gambrel7, Thank you for taking the time to leave us a review. We will definitely pass on your comments praising our staff to the team on being very helpful. I’m saddened to hear you experienced some concerns regarding our Housekeeping department, and if possible, I would like to speak with you further so that I can make it right....

Howell, Michigan
Reviewed 4 November 2016

I stayed at this hotel back in September. When we arrived the bathroom light was not working and the entrance door to the room from the exterior was not working. This is the reason we booked this hotel was for easy access. When they changed the light bulb they did not attach the light properly and it crashed and broke...

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Helpful?
Thank MichiganBeaches
Carlos S, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Ms. Crandall, thank you for your candid feedback and for bringing your concerns to our attention. We take your feedback very seriously, and as previously discussed with you over the phone, we have taken the necessary corrective measures with our maintenance team to address your concerns. I can understand your frustration, and again I apologize for any inconvenience. I know...

Traverse City, Michigan
Reviewed 30 October 2016

I needed to find a room last-minute; called Best Western, and booked one for a reasonable price. Room was spacious. Bed was comfortable. And the complimentary breakfast and coffee were exactly what I needed to continue my road trip.

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Helpful?
Thank MJinTC
Carlos S, Guest Relations Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Thank you for responding. I am so glad that we were able to assist you in your lodging needs. I do hope that you really did enjoy our complimentary hot breakfast. Thank you for noting the spaciousness of our rooms, and our comfortable beds. I hope that the next time you find your self in Holland that you will stay...

Attleboro, Massachusetts
Reviewed 29 October 2016 via mobile

I stayed here for 4 days in late October 2016. The hotel is made to look like a lodge. They have a fireplace in the lobby. They had beautiful stone and wood work outside, as it was inside, the hotel. I really like the wood carvings of the bears and animals that they had. They also had carvings of bears...

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Helpful?
Thank Nicole B
Carlos S, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Thank you so much for taking the time to fill out this review. I am so glad to hear that you enjoyed your stay here at the Best Western Plus Holland Mi. If you ever Find yourself in the Holland MI area please consider us for your lodging needs. And once again thank you for letting us know.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience scenic Lake Michigan and the tranquility it offers at our newly renovated beach town hotel. Named one of the happiest places in the U.S., You can discover Holland and its historic Dutch culture with the fascinating Dutch Village shops, restaurants, and galleries located just half a mile from here. There is no better way to begin your relaxing vacation than at our hotel with luxurious amenities that include, oversized guest rooms, pillowtop mattresses, deluxe hot breakfast, indoor pool, hot tub, fitness center and business center. Don't forget your pet can come on vacation with you in our special pet-friendly rooms! From our award-winning downtown to our beautiful lakefront, you'll fall in love with Holland's small town charm and big city amenities. With restaurants in walking distance such as Buffalo Wild Wings(R), Panera Bread(R), and Johnny Carino's(R) and shops nearby this Hope College preferred Holland hotel is in a prime location. Whether you have an adventurous side or if you are looking to unwind during your visit to Holland, there are many fascinating options for everyone. Enjoy your day boating, fishing, hiking, swimming, golfing, shopping, at the museum, or just sunbathing. Holland has many adventurous places to bring the kids as well including Crazy Bounce, Critter Barn, and DeGraaf Nature Center. We are conveniently located near many business travel destinations like Herman Miller, Johnson Controls, Magna Donnelly, Gentex, and Brenner Oil. Book your memorable stay now at the BEST WESTERN PLUS Holland Inn & Suites! ... more   less 

Additional Information about BEST WESTERN PLUS Holland Inn & Suites

Address: 2888 W Shore Dr, Holland, MI 49424-9526 (Formerly Holland Inn & Suites)
Region: United States > Michigan > Ottawa County > Holland
Price Range: $98 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Holland Inn & Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holland Hotel Holland
Holland Inn And Suites
Holland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Holland Inn & Suites staff and other travellers.
4 questions
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Dubai
10 days ago
Norwich
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Holland Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book for groups. Solo travel only.”
 of 5 bubbles Babyjinks, 15 Jan 2017 | Read review
“Rooms on the back side have better views (better than the parking lot on the front)”
 of 5 bubbles 379MikeR, 24 Sep 2016 | Read review
“Ask if you are on the first floor if the outside door works, it is very helpful when packing/unpacking your car.”
 of 5 bubbles 792karac, 8 Sep 2016 | Read review
“Try for an upper level room, I heard someone complain about noise from above.”
 of 5 bubbles srose5, 16 Jul 2016 | Read review
“a 8-10 minute drive to downtown Holland with summer traffic.”
 of 5 bubbles BEE199329556, 16 Jul 2016 | Read review
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