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BEST WESTERN PLUS Holland Inn & Suites

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329 Reviews from our TripAdvisor Community

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Showing 325: English reviews
Westland, United States
Reviewed 14 July 2016

My stay was very nice. I liked the 24hr access to the pool and hot tub. Reservations had booked my stay for the previous night but the front desk staff found me a room for the night and were very helpful with whatever I needed. I would stay again.

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Helpful?
Thank Susan H
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Susan H Thank you for your positive feedback regarding the Best Western Plus – Holland, Michigan. I am so pleased to hear that you enjoyed your stay at our hotel. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. I was delighted to hear that you enjoyed the 24 hour pool/hot...

Post, Texas
Reviewed 13 July 2016

I wish I could write a great review but I can't. I stayed three nights, first night there were no wash cloths and no shampoo. It was late so I just made do. Night number 2, lots of little bugs in the bathroom. Went to front desk before leaving for the day, lady with blonde hair stated they "might" be...

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Helpful?
Thank Windy072
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Windy072, Thank you for your direct and honest review. We sincerely apologize for not exceeding your expectations during your stay with us. It appears from your feedback that we most definitely fell short of maintaining our high standards, and because we failed you in that regard is always very disheartening to hear. Rest assured I have addressed all these issue...

Dryden, United States
Reviewed 13 July 2016

We came to Holland, Michigan for the first time ever, to have a short birthday/getaway. The hotel was clean, our room was roomy and clean (a little too over scented with an air freshener odor), and our air conditioner was quiet, but high functioning. The pool and hot tub were also clean and well maintained. Breakfast bar was pleasant, clean...

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Helpful?
Thank Lisa S
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Lisa S Thank you for contacting Trip Advisor regarding your experience during your recent stay. I greatly appreciate all the wonderful compliments regarding our hotel amenities, our clean lobby, the clean and well maintained pool and spa area, and our clean guest rooms. Also, thank you for recognizing the “tasty” hot breakfast buffet we provide every morning. I would like...

Linden, Michigan
Reviewed 13 July 2016

We booked this hotel last minute for four nights over the July 4th weekend. We were pleasantly surprised by how much we enjoyed it. We stayed in a suite, which was very large with a full separate living room and a kitchenette. They had a nice breakfast every morning and had coffee, lemon water and popcorn in the lobby. The...

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Helpful?
Thank Heather K
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Heather K Thank you for your review. I appreciate you taking the time to let us know about your experience. We strive to provide excellent service to our guest. I would like to take this time to say thank you for giving us such a wonderful compliment regarding our full hot breakfast buffet, the “very large” guest room and especially...

Spring
Reviewed 9 July 2016

The BW Plus is difficult to find due to construction on Hwy 31. Once you figure out the problems from the gps and learn not to try to make any left turns, it is not too bad. Breakfast is adequate. We chose a local restaurant instead and would recommend the same if you have the time. Good neighborhood, great room,...

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Helpful?
Thank Galynn F
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Galynn F Thank you for taking the time to give us some feedback regarding your recent stay. We really appreciate your positive comments regarding our “great” guest rooms and “zooming” Wi-Fi. We know you have many choices when it comes to lodging and we hope you will continue to choose Best Western Plus in Holland, should your travels bring you...

Chicago, Illinois
Reviewed 8 July 2016

Very nice people. The hotel is in good location. close to the mall. There is popcorn machine and you get free popcorn. Nice breakfast. Indoor heated pool and hot tub open 24 hours. The rooms were good size

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Helpful?
Thank miki_al
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

miki_al, Thank you for your positive comments. We appreciate you taking the time to write such a thoughtful and kind review. We are always pleased to receive praise and acknowledgment of such a positive nature especially regarding the guest rooms, the amenities and our staff. On behalf of the entire team, we would like to say thank you for choosing...

Trenton, Michigan
Reviewed 6 July 2016

We booked this stay as family vacation before ending our maternity leave and we wanted to splurge so we booked one of the higher end suites. I called the front desk before booking to confirm all the amenities we wanted were included in the room, specifically a jetted tub and sofa sleeper. Once we got there the room in-fact did...

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Helpful?
Thank ddegroat
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

ddegroat I would like to apologize on behalf of all of us here at the hotel for falling short on providing you an excellent stay. I apologize for failing to secure a suite for your stay and that our guest rooms did not exceed your expectations. Thank you so much for bringing these issues to our attention so we may...

Wabasha, Minnesota
Reviewed 30 June 2016

We were on a craftbeer tour of Michigan breweries. After hitting our last stops at New Holland Brewing and Our Brewing Company, we called last minute and got 2 rooms for a decent rate. The room was clean and beds comfortable. Breakfast was ok, but not what I normally eat. Natalie at the front desk was super friendly and helpful....

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Helpful?
Thank Brenda P
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Brenda P, Thank you for writing about your stay with us here at the Best Western Plus – Holland, Michigan. We were thrilled to read that our team member Natalie was so helpful. It is always exciting to read that a guest noticed our customer friendly staff member. Thank you for such a great compliment regarding the comfortable beds and...

Norridge, United States
Reviewed 28 June 2016

Kind, friendly staff. Our suite was beyond our expectations. Breakfast was well presented and kept hot on the buffet. We will definitely consider BW Plus for our summer travels. Clean, great location for SW Michigan attractions.

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Helpful?
Thank Margret O
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Margret O Thank you so much for your review on Trip Advisor. We are so happy that you enjoyed your stay. Thank you for the compliment regarding our guestroom suite and the well-presented “hot” breakfast buffet. We take pride in our hotel and guest satisfaction is very important to us. We very much appreciate your positive comments regarding the staff....

Nashville, Tennessee
Reviewed 27 June 2016 via mobile

I've reviewed this hotel before, but our most recent visit requires that I amend my earlier review. We've never been thrilled staying here, but we weren't willing to spend any more to stay elsewhere. However, on this last visit, we (and many other guests) had no hot water. Our room didn't get cleaned the first day, even though we vacated...

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Helpful?
Thank eskdunning
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Eskdunning Thank you for your review. I am deeply saddened by the fact that you did not enjoy your stay at our hotel. Our goal is always to provide a great stay for our guests and that we failed you in that regards is always very disheartening to hear. We do our very best to accommodate all our guests. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Experience scenic Lake Michigan and the tranquility it offers at our newly renovated beach town hotel. Named one of the happiest places in the U.S., You can discover Holland and its historic Dutch culture with the fascinating Dutch Village shops, restaurants, and galleries located just half a mile from here. There is no better way to begin your relaxing vacation than at our hotel with luxurious amenities that include, oversized guest rooms, pillowtop mattresses, deluxe hot breakfast, indoor pool, hot tub, fitness center and business center. Don't forget your pet can come on vacation with you in our special pet-friendly rooms! From our award-winning downtown to our beautiful lakefront, you'll fall in love with Holland's small town charm and big city amenities. With restaurants in walking distance such as Buffalo Wild Wings(R), Panera Bread(R), and Johnny Carino's(R) and shops nearby this Hope College preferred Holland hotel is in a prime location. Whether you have an adventurous side or if you are looking to unwind during your visit to Holland, there are many fascinating options for everyone. Enjoy your day boating, fishing, hiking, swimming, golfing, shopping, at the museum, or just sunbathing. Holland has many adventurous places to bring the kids as well including Crazy Bounce, Critter Barn, and DeGraaf Nature Center. We are conveniently located near many business travel destinations like Herman Miller, Johnson Controls, Magna Donnelly, Gentex, and Brenner Oil. Book your memorable stay now at the BEST WESTERN PLUS Holland Inn & Suites! ... more   less 

Additional Information about BEST WESTERN PLUS Holland Inn & Suites

Address: 2888 W Shore Dr, Holland, MI 49424-9526 (Formerly Holland Inn & Suites)
Region: United States > Michigan > Ottawa County > Holland
Price Range: $97 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Holland Inn & Suites 2.5*
Number of rooms: 80
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Also Known As:
Holland Hotel Holland
Holland Inn And Suites
Holland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Holland Inn & Suites staff and other travellers.
3 questions
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Dubai
Norwich
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Holland Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side have better views (better than the parking lot on the front)”
 of 5 bubbles 379MikeR, 24 Sep 2016 | Read review
“Ask if you are on the first floor if the outside door works, it is very helpful when packing/unpacking your car.”
 of 5 bubbles 792karac, 8 Sep 2016 | Read review
“Try for an upper level room, I heard someone complain about noise from above.”
 of 5 bubbles srose5, 16 Jul 2016 | Read review
“a 8-10 minute drive to downtown Holland with summer traffic.”
 of 5 bubbles BEE199329556, 16 Jul 2016 | Read review
“Room 204 is a very large suite with a living room, fireplace, kitchenette and a whirlpool tub.”
 of 5 bubbles 69heatherk, 13 Jul 2016 | Read review
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