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2401 Shirley Dr, Jackson, MI 49202-1523
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Free cancellation until 21-07-05
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Traveller (55)
Room & Suite (15)
Dining (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.


#3 of 15 hotels in Jackson
Travellers' Choice
Experience a Truly unique hotel stay at Tru by Hilton Jackson. We’re conveniently located close to major highways and Jackson shopping, entertainment and restaurants. Stay healthy or indulge with our free, hot breakfast offered daily. Unwind in our lively lobby with semi-private alcoves and complimentary games. Make a splash in the indoor pool, or work out in the fitness center.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Indoor pool
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Hotel links
Special Offer:Price Match Guarantee
138Reviews0Q+A7Room tips
Traveller rating
  • 76
  • 30
  • 17
  • 7
  • 8
Time of year
Traveller type
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Popular mentions
robpdell wrote a review May 2021
1 contribution
We need not feel that the hotel was up to Hilton Standards.The room was okay but not worth the price, not a good value.We had been staying at the Hampton next door for several years at the same price.
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Review collected in partnership with Tru by Hilton
Date of stay: May 2021
Sleep Quality
cindy c wrote a review May 2021
4 contributions2 helpful votes
This place is dirty nasty! They do not do their jobs keeping it clean! Food stuck to the floor, Dirt around room, Food stuck to counters, Scum in shower I cleaned and mopped! Food on bedspread and sheets. Live and dead aunts in windowsill. 5 night stay they never vacuumed hallway or stairwell. The stairwells were disgusting and needed to be cleaned. A sock laid in stairwell for 2 days. This is one of the dirtiest hotels I have stayed in. Poor management if they allow this beautiful new hotel to get so filthy! Their standards are very low! I would never stay here again! I took pictures.
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Review collected in partnership with Tru by Hilton
Date of stay: May 2021
Sleep Quality
wemjam wrote a review May 2021
Carleton, Michigan1381 contributions327 helpful votes
Stayed last night for one night in King Executive Suite Room 315. This hotel was a good choice at a reasonable price. Check in was fast and friendly and desk agent answered questions about services and limitations due to covid. Room was spacious with seperate large couch and desk area and TV for just this area alone. Bedroom area also had TV. There was a small fridge, microwave, and coffee pot also available in the room. King bed was firm but comfortable. Room had Great water pressure. Best I think I have ever seen in a hotel. Overall room appeared to be mostly cleaned well. I did note some areas in bathroom along edge of tub at the floor and grout areas in shower that could stand a deep clean. Carpet and upholstered furniture looked clean as well with no visible staining. Only other note is door on fridge. I had my own sanitizing wipes that I cleaned all surfaces with upon arrival for safety and notice the fridge door had some sticky residue on it that I scrub off. Since this is a high touch area the cleaning people should pay a little closer attention to this. Breakfast was "grab and go" with cereal, yogurt, coffee, milk, breakfast sandwiches (that you could heat up in the microwave in the room) and these kinds of things. Not Marriotts normal buffet but still good choices and enough to get you going considering Covid limitations. At Only about $100 a night I would certainly stay here again if in the area and would recommend it to others.
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Date of stay: May 2021Trip type: Travelled as a couple
1 Helpful vote
Lisa S wrote a review May 2021
Fort Myers, Florida9880 contributions494 helpful votes
In town for a funeral and this is acceptable for a short stay. Very minimalistic room. Bed was okay. Bathroom good sized with good shower. Breakfast options were fine, everything from a hot sandwich to cold cereal, hard boiled eggs, yogurt and baked goods. Pool was open with a sign up sheet allotting an hour of time. To my granddaughters dismay only 4 people allowed and since we are here for a funeral we had no idea of when we would return. When we did it was booked. Another heads up, hotel at the I94 & 127 junction so highway noise early morning is louder.
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Date of stay: May 2021Trip type: Travelled with family
littlemarn wrote a review Mar. 2021
1 contribution
The hotel it's self is modern and fairly new looking. The rooms are very small compared to other hotel rooms, photos on the website are deceiving. There is no dresser to store clothing, just one little rod hanging with a few hangers. The bathroom is spacious though. The king size bed only came with 3 pillows. I thought that was odd. The breakfast in the morning was pitiful. There were prepackaged bagel, donuts, muffins, cereal, and juice. The real issue with the hotel is the lack of rules (or the enforcing of them). On Friday night our party was quietly sitting in the lobby visiting with friends that we haven't seen in years. No one said anything about the lobby closing. The next night we were rudely told that the lobby closed at 12am. If that is the case it should be posted and letting guest know that they need to be in their rooms. If the rooms are bigger we would have maybe hung out in one of the rooms so we could visit. I "tru"ly would look else were to stay. All the staff we encountered seem rude and did not want to be there.
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Date of stay: March 2021
Room Tip: rooms on higher floor are quiet
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US$84 - US$107 (Based on Average Rates for a Standard Room)
United StatesMichiganJackson
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Frequently Asked Questions about Tru by Hilton Jackson
Which popular attractions are close to Tru by Hilton Jackson?
Nearby attractions include 127 Brewing (1.2 km).
What are some of the property amenities at Tru by Hilton Jackson?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Tru by Hilton Jackson?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Tru by Hilton Jackson?
Guests can enjoy free breakfast during their stay.
Is parking available at Tru by Hilton Jackson?
Yes, free parking is available to guests.
What are some restaurants close to Tru by Hilton Jackson?
Conveniently located restaurants include AKA Sushi, Yen King Chinese Restaurant, and Texas Roadhouse.
Are there opportunities to exercise at Tru by Hilton Jackson?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Tru by Hilton Jackson?
Yes, dry cleaning and laundry service are offered to guests.
Does Tru by Hilton Jackson offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Tru by Hilton Jackson accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.