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Comfort Inn & Suites

2435 Shirley Dr, Jackson, MI 49202-1523
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (19)
Room & Suite (33)
Dining (8)
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A note from Comfort Inn & Suites
Updated 20-06-02


#5 of 15 hotels in Jackson

If you’re looking for a family-friendly hotel in Jackson, look no further than Comfort Inn & Suites.

Comfort Inn & Suites is a family-friendly hotel offering a flat screen TV, a refrigerator, and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travellers visiting Jackson. For guests with a vehicle, free parking is available.

When you’re feeling hungry, be sure to check out Oak Tree Lounge, The Hunt Club, and West Point Lounge, which are some pubs that are popular with locals and out-of-towners alike.

If you are interested in exploring Jackson, check out one of the parks, such as Cascade Falls, Ella Sharp Park, and Dahlem - Jackson's Nature Place.

The staff at Comfort Inn & Suites looks forward to serving you during your upcoming visit.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Business Centre with Internet Access
Meeting rooms
Hot bath
Breakfast available
Breakfast buffet
Non-smoking hotel
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Coffee / tea maker
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
135Reviews3Q+A29Room tips
Traveller rating
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Popular mentions
JosieMichigan wrote a review Jun. 2021
Michigan67 contributions27 helpful votes
We usually stay at this hotel when we are in Jackson and they have always been great with big rooms, friendly staff, and really clean. This time was a couple of steps down. The staff made mistakes not only for our booking but for another couple I overheard upon checking in. The breakfast is nice and covid friendly. Each item is individually packaged. The coffee was terrible. Despite signs stating masks must be worn in public areas, there were none except ours. Our room was again large and nice, but again, a couple of steps down. We had to borrow a vacuum cleaner first thing. All the corners, the chairs, and under the furniture in the bathroom had accumulated dirt and crumbs. The pictures, lamps, and furniture are beginning to break. The dust coverings on the beds have stains although the bedding was really nice and comfortable. There was dust all over the wallpaper and it looked like someone opened a shook beer in front of the tv and let it dry. The stay was fine, but if attention isn't given to these rooms now, I hate to see them next year.
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Date of stay: June 2021
1 Helpful vote
Kari M wrote a review Apr. 2021
1 contribution
I am very dissatisfied with this hotel. When you walk in the hallways there are stains on the carpet. The worst, I have to say, is the smoke. Suppose to be non-smoking hotel but rooms, hallways & elevators smell like a casino with no ventilation. Will not be back!
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Date of stay: April 2021Trip type: Travelled with family
Jason W wrote a review Sep. 2019
Holland, Michigan2 contributions
Convenient stay right off 127 next to I94. Had comfortable beds and breakfast was great. Check in was quick and easy no wait. Keys didn’t work at first but desk lady was helpful and reprogrammed our keys.
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Date of stay: September 2019Trip type: Travelled with friends
Inspector487 wrote a review Aug. 2019
28 contributions7 helpful votes
This review combines the one night stays of 8/4 and 8/6. To get the free night, I had to have two separate stays, so ironically, I had to stay at a nearby competitor on 8/5 (which I have also reviewed) since there is not another nearby Choice option. No, Choice, Chelsea is not a nearby option. On both stays, I was pleased with the process at check in, moreso on the 8/6 stay then the 8/4 stay, which may have been a little rushed. The hotel itself is clean and parking is ample. Inside, the room was adequately spacious, and cleaned thoroughly. The beds were very comfortable, and I really did not want to wake up because of it, but had to leave them. The wifi worked efficiently, and the breakfast was more then adequate. This was a five star review, until....... You know, I really despise hotels that force their night auditor to do breakfast, and understand that this is not a compliant about the night auditor herself. She worked hard, and was doing everything in the double duty that management thrusts upon her. This is about management, creating this situation..... At about 6:15, I was at desk waiting to check out on 8/7. And waiting. And waiting. The reason I needed to be at the desk was very annoying to begin with, since this is a hotel that puts a safe charge on the bill that you can only have removed at checkout. (I expect this from Econo Lodges, never have seen a Comfort do this, but anyway). So, I wait. And wait. Until it is clear that this is a hotel that has their night auditor do breakfast. I go and retrieve her, as she is the room washing dishes, as breakfast had been busy at this time. She apologizes, and as I have said, this is not about her, she was great. But naturally has to take a quick moment to set aside what she was doing to get to the desk. Now, once at the desk, she has to log back into the computer system, because of course, by management forcing her away from the desk to do breakfast, the system timed her out. I mention that I don't care for hotels that have auditors do breakfast because of this, and she said that someone comes in, in 30 minutes. So, let us congratulate the management of the Comfort Inn on saving ten bucks. Assume their breakfast attendant makes $10/hour, by not having their attendant get in at an appropriate time for set up, a guest leaves after an overall pleasant stay with a negative opinion of the hotel. Good job, management, hope it was worth it. I also hope the night auditor is adequately compensated for this in addition to their night audit pay, since breakfast set up is about a third of a breakfast attendant's job, but you know they are not being compensated additionally for it.
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Date of stay: August 2019
Suzanne B wrote a review Jun. 2019
Sudbury, Canada201 contributions103 helpful votes
convenient location, clean & comfortable rooms, good breakfast selections including make-your-own waffles; staff very friendly & helpful ; stayed here evening afer end of NASCAR race in Brooklyn Michigan & rates were much lower than rates on actual race dates , but rates @ all area hotels are much higher on actual race dates
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Date of stay: June 2019
Sleep Quality
Trip type: Travelled with friends
US$75 - US$157 (Based on Average Rates for a Standard Room)
comfort inn jackson, jackson comfort inn
United StatesMichiganJackson
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Frequently Asked Questions about Comfort Inn & Suites
Which popular attractions are close to Comfort Inn & Suites?
Nearby attractions include 127 Brewing (1.0 km).
What are some of the property amenities at Comfort Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Comfort Inn & Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Comfort Inn & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn & Suites?
Conveniently located restaurants include AKA Sushi, Yen King Chinese Restaurant, and Texas Roadhouse.
Are there opportunities to exercise at Comfort Inn & Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Inn & Suites?
Yes, laundry service and self serve laundry are offered to guests.
Does Comfort Inn & Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Comfort Inn & Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.