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Holiday Inn Express & Suites Jackson

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Holiday Inn Express & Suites Jackson
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33 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Scottsdale, Arizona
Reviewed 2 weeks ago

This was the worst hotel experience I have ever had, and I've stayed at hundreds of hotels. Upon entering the hotel, the door at the entry broke. The door near the other entrance was out of order and had a sign on it. The room was fine in appearance, aside from the lack of black out curtains sufficiently blacking out...

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Helpful?
1Thank Trish M
Biglerville, Pennsylvania
Reviewed 25 October 2016

I stayed here for my honeymoon night after the wedding and I believe it was a presidential suite. We ordered room service good which was very delish and the room was immaculately clean. The bed and sheets were very comfortable. The only thing that was hard was finding the hotel but I think it was an old GPS. I recommend...

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Thank KatieLogan33
Hull, Massachusetts
Reviewed 16 October 2016 via mobile

Stayed on a Saturday and had to deals with a hotel that had a ton of hockey players running the hallways. Once they stopped running the hallways I was able to enjoy the room and stay. Rooms are clean and spacious. Would return but would caution a weekend stay.

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1Thank Edelan
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Jackson, responded to this review

Dear EDELAN, Thank you so much for staying with us and for taking the time to leave us your feedback. I am delighted to hear that you found our rooms nice and location good. On the other hand, I am sorry for the inconvenience the other guests' noise may have caused you. Your review is vital for improving the service...

Plainwell, Michigan, United States
Reviewed 17 September 2016 via mobile

This Hotel is in a good area with lots of places to eat a stones throw away. The Hotel looks as though it has just went thru a remodel and everything is fresh and clean. Went to free Bfast at 8:30 and there wasn't much left but rolls and cereal , yogurt . There was gravy but no egg sausage...

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Helpful?
Thank Tina L
Michele D, Front Office Manager at Holiday Inn Express & Suites Jackson, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I am sorry that you did not get to enjoy more of the breakfast during your stay. We have looked back at the chlorine levels for the weekend in our automated system and all was well. Everything is set up for...

Fort Wayne, Indiana
Reviewed 25 August 2016 via mobile

I stay at a lot of holiday inn properties. What I love about these properties is that they are always consistent. This particular hotel is fairly new with a beautiful Decour, great bright carpet and good service. When I wanted to go out to dinner and walk across the parking lot to three very convenient restaurant locations it was raining...

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Thank Cemecomin
Michele D, General Manager at Holiday Inn Express & Suites Jackson, responded to this review

Thank you so much for taking the time to respond to our review! I am happy to hear you enjoyed your stay with us. We hope to see you in the future when you return to the area.

Eufaula, Alabama
Reviewed 22 August 2016

I arrived late Sunday afternoon after a very eventful travel day. Rea, a great staff member, greeted me with a smile. She got me checked in quickly and up to my room. The staff was great all week. The rooms are very nice with wireless and wired WIFI. The WIFI is very strong and steady. The breakfasts were very nice....

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Thank Mack M
Michele D, General Manager at Holiday Inn Express & Suites Jackson, responded to this review

Thank you for taking the time to complete the survey regarding your stay at the Holiday Inn Express & Suites. I am happy to hear you enjoyed your stay with us! We hope to see you again when you return to the area!

Tx
Reviewed 17 August 2016 via mobile

Very nice location and easy to get to. Room was clean and linens and pillows were great. Parking lot was well lit and ample parking. Check in was fast and friendly. I would recommend. We did not use any of the amenities so I do not know about them.

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Thank Teaxasborn5
Michele D, General Manager at Holiday Inn Express & Suites Jackson, responded to this review

Thank you for taking the time to send us a review. I am happy to hear you enjoyed your stay! Please come stay with us again if you return to the area.

Marquette, Michigan
Reviewed 14 June 2016

First time visitor in this location. HIExpress hasn't let me down! I questioned the rate and the clerk quickly said she could lower it by $20. I'll take it! She was friendly & efficient! Love being on the first floor! Room was very clean & nicely decorated. 2 queen beds, very comfortable! Refrigerator, micro & a working TV! A+ rating!...

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Thank Di L
Sarasota, Florida, United States
Reviewed 1 June 2016

We had to deviate from our usual plans and stay at the Holiday Inn Express, due to the holiday weekend and with many visitors attending the various high school graduations. The staff is very friendly and attended promptly to what questions we had. My wife and I grew up in this town so we knew the lay of the land....

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Thank Earl R
Michele D, General Manager at Holiday Inn Express & Suites Jackson, responded to this review

Thank you for taking the time to write about your stay with us. We are glad you enjoyed your stay and look forward to seeing you the next time you are in the area!

Reviewed 12 April 2016 via mobile

The hotel staff was wonderful and so friendly upon check in. They gave us lots of information and helpful tips since we are not from the city and are here on business. The rooms are very nice and clean. The halls smell very fresh. The only downfall I found is that each room is adjoined to another room by a...

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Helpful?
Thank coupleofvacationers
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Jackson, responded to this review

Dear coupleofvacationers, Thank you for taking the time to express your thoughts and concerns regarding our hotel. I am delighted to know that you found our staff commendable. On the other hand, I sincerely apologize if you may have experienced any inconvenience the noise levels may have caused you. Rest assured that it is in our continued efforts to maintain...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
We invite you to experience the brand new Holiday Inn Express & Suites Jackson, located near I-94 and US 127. The hotel is just a short drive to many local area attractions, including several golf courses, museums, wineries, and brew pubs. The Holiday Inn Express & Suites Jackson offers modern and state of the art facilities and room amenities. Each of the rooms is equipped with a sleek flat screen TV. ... more   less 

Additional Information about Holiday Inn Express & Suites Jackson

Address: 3506 O'Neill Drive, Jackson, MI 49202 (Formerly Country Inn & Suites By Carlson, Jackson, MI)
Region: United States > Michigan > Jackson
Price Range: $141 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Jackson 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Country Inn & Suites Jackson Hotel Jackson
Country Inn And Suites Jackson
Country Inn Jackson
Jackson Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Jackson staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book elsewhere! My room sounded like I was sharing a room with the entire hotel.”
 of 5 bubbles 575trishm, 5 Jan 2017 | Read review
“If you have a room down the hall on the first floor, use the end doorways as they save many steps.”
 of 5 bubbles EarlR382, 1 Jun 2016 | Read review
“All rooms were quiet.”
 of 5 bubbles Thedecoratingdog, 23 Sep 2015 | Read review
“I think higher floors are better so you aren't at ground level with people parking their cars outside your window.”
 of 5 bubbles AZTVLR71, 16 Sep 2015 | Read review
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