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Hampton Inn Jackson

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Hampton Inn Jackson
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313 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Seattle, Washington
Reviewed 23 January 2017

Hotel is tired, needs updating throughout, stink bug infestation. I would not go back. There is a Marriott close by I will stay at upon my return. Needs attention by Hilton management for updates. Abandoned building in distant parking lot close to the premises has been there for several years and very unappealing.

Review collected in partnership with Hampton
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Helpful?
Thank jilla294
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Jilla294, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for stink bugs. It is an issue that all of the hotels in our area are currently experiencing and trying to control. We are working with local contractors...

Chicago, Illinois
Reviewed 22 January 2017

Visiting family in the area and didn't want to stay at the Holiday Inn again as it was priced well above $120 (and it's NOT worth that). Since Jackson has only one 3 star hotel (that Holiday Inn) and several 2.5 stars, all with decent ratings here on TA, I decided to bid on Priceline and ended up doing an...

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Helpful?
Thank Greeneyedgirl373
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Greeneyedgirl373, I appreciate you taking the time to write such a detailed review of your recent visit to our Hampton Inn Jackson. It has given us a very good picture of your experience. I will share your compliments of our staff with the team. As General Manager, I feel very lucky to have such genuine and wonderful people on...

Cuyahoga Falls, Ohio
Reviewed 19 January 2017

This hotel was very clean and the staff were very friendly the breakfast as always was very good and also recieved a call on room phone from the general mgr. thanking me for staying with them and for being a silver member which was very nice.

Review collected in partnership with Hampton
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Helpful?
Thank geneboca
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Geneboca, Thank you for your wonderful review! We appreciate your loyalty as one of our elite silver members. We hope you will continue to stay with us whenever your business brings you back to Jackson. Best Regards, Kirsten Logan General Manager

Westland, Michigan
Reviewed 9 January 2017

Some of the best sleep I've ever had. Beds was nice & soft. Pillows was great. Cleaness of the room was awesome. Other then the bugs I didn't have no problems. I Would come back & stay. Also, hopefully I woke up in a enough time to eat breakfast.

Review collected in partnership with Hampton
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Helpful?
Thank LaMicaRichardson
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear LaMicaRichardson, Thank you for taking the time to post a review of your recent stay at the Hampton Inn Jackson. We are delighted to hear that you got a great sleep! We apologize for the stink bugs. Stink bug "season" in our area lasted longer than expected due to the unseasonably warm temperatures, but we have been working hard...

Jackson m
Reviewed 8 January 2017

Room smelled like dog and when I laid on top bed I was covered in dog hair which told me they do not change comforters between guests which is gross. The staff were very nice and quickly got me another room but if hotels are going to be "pet friendly" they should isolate only a few rooms that can have...

Review collected in partnership with Hampton
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Helpful?
Thank brandys337
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Brandys337, Thank you for your sharing your recent experience at the Hampton Inn Jackson. Cleanliness of our rooms is very important to us. I have shared your feedback with the hotel team to see how we can improve our service. It is our policy for pets to remain on the first floor and are not to be assigned to...

Jackson, Michigan
Reviewed 2 January 2017

The top drawer kept opening and I kept running into it in middle of the night...it extremely upset with it there was dust on top of headboard and oh the photo frames..there was also blue gum on the shower curtin and stink bugs in the room

Review collected in partnership with Hampton
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Thank E4072WQdanielleb
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Danielle Bolden, Thank you for taking the time to post a review of our Hampton Inn Jackson. Cleanliness is a key priority for our hotel and I am very sorry that your room fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping and maintenance teams in an effort to improve our...

Nashville, Tennessee
Reviewed 2 January 2017

The staff was very friendly and accommodating . Our room was clean and very comfy. Kids had a great time in the pool. We had two impromptu pizza dinners with 20 family members and that went very well in the lobby or the breakfast nook area

Review collected in partnership with Hampton
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Helpful?
Thank Patty M
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Patty M, I want to thank you for staying with us, and mentioning great things about our staff! It was our pleasure to have your family celebrate Christmas with us. We hope you will choose to stay with us again the next time you visit Jackson. Warm Regards, Kirsten Logan General Manager

Sault Ste. Marie, Michigan
Reviewed 28 December 2016 via mobile

I truly enjoyed my stay at this hotel. The staff is very friendly and helpful. The room was clean and comfortable (once I figured out how to work the thermostat.) However, they do post a $50 incidental fee to your credit card. I asked when I checked in if my card would be charged, and was told it wouldn't. I...

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Helpful?
Thank knitwhit13
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Knitwhit13, We appreciate you staying with us and sharing your experience. We are happy to hear that you enjoyed your stay and that you found our staff friendly and helpful. On behalf of my entire team, I apologize for falling short on the communication of our temporary hold on your credit card for estimated incidental charges. I assure you...

West Chester, Pennsylvania
Reviewed 21 December 2016

THe room and service was fine, but very expensive; my bill for two nights was more than $300.00 I can stay in NYC for less. Staff was very nice; helped me get snow off my car. Breakfast was very good.

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Helpful?
Thank philip816b
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Philip816b, Thank you for taking the time to post a review of our Hampton Inn Jackson. Our mission is to make memorable moments for all of our guests so I am delighted to hear that one of the members of our team helped you clear the snow off of your car. As General Manager, I feel very lucky to...

Buckley, Michigan
Reviewed 19 December 2016

The service was great. Staff were very friendly and helpful. Hotel was very clean. I would have liked a hot tub in the pool area and a fridge in the room for the price. Other than that it was great. Will be staying again when in the area.

Review collected in partnership with Hampton
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Helpful?
Thank G7517QMamandas
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear G7517QMamandas, On behalf of the staff and management of the Hampton Inn Jackson, we thank you for taking the time to post a review of our hotel! It was our pleasure to have you stay with us. We are excited to hear that you will be staying with us again when you visit the Jackson area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Perhaps you've come to the area around our hotel in Jackson for our Hot Air Jubilee or Civil War Muster. Maybe you've come to catch a world-class production at the Michigan Shakespeare Festival or come to play a spot of golf. Whatever has brought you to our city, we invite you to stay with us at our warm and welcoming Hampton Inn Jackson hotel. Feel at home in a warm and inviting guest room with a thoughtful range of amenities such as free high-speed internet. When you're ready for some rest, settle in for the night in our comfiest amenity yet, our clean and fresh Hampton bed (R). Wake up refreshed and start your day right with Hampton's free hot breakfast. ... more   less 

Additional Information about Hampton Inn Jackson

Address: 2225 Shirley Drive, Jackson, MI 49201
Region: United States > Michigan > Jackson
Price Range: $148 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jackson 2.5*
Number of rooms: 63
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Also Known As:
Hampton Inn Jackson Hotel Jackson
Jackson Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“TOP floor is necessity!”
 of 5 bubbles Greeneyedgirl373, 22 Jan 2017 | Read review
“Family spot during ftball season; halls overrun w/kids.Never again a pool wing rm; nonstop screaming&slamming doors.”
 of 5 bubbles MartieS347, 12 Oct 2016 | Read review
“We had a pet-friendly room so those are on the first floor, but we didn't hear a lot of noise.”
 of 5 bubbles JenniferJuly, 3 Feb 2016 | Read review
“3rd floor overlooking the wooded area is nice”
 of 5 bubbles LovelyKarma, 15 Dec 2015 | Read review
“Our room was only the first floor, very quiet, I don't think you could go wrong with any room.”
 of 5 bubbles kathleenp107, 18 Jul 2015 | Read review
5 of 5