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Hampton Inn Jackson

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Hampton Inn Jackson
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313 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Dallas, Texas
Reviewed 15 November 2016

The stay was just okay despite the bed bug scare... I understand that bed bugs could have came from the people we visited or from the room but they were on the bed and they just didn't care, so please be careful

Review collected in partnership with Hampton
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Helpful?
Thank 732shereee
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear 732shereee, We appreciate you taking the time to review our hotel. Your comfort is important to us. I apologize that we did not meet your comfort expectations due to the insects that you found in your room. We appreciate that you reported your concern about insects in your room to our front desk team upon check out and gave...

Omaha, Nebraska
Reviewed 15 November 2016

My wife and I spent a long weekend at the Hampton Inn visiting family in the Jackson area. Overall, it was a great experience. Pluses: 1. The entire staff was very friendly and eager to help whenever we needed anything. 2. The room was comfortable and clean. And we finally figured out the Hilton Wi-Fi! 3. The location is very...

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Helpful?
Thank ColonelJeff
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear ColonelJeff, Thank you for sharing your review of your recent stay with us. I will share your compliments with the team! In addition, I will share your concerns about the breakfast and the sound insulation with the appropriate hotel teams so that they may work to correct those issues. We hope to one day have the opportunity to welcome...

Jackson, United States
Reviewed 14 November 2016

We loved the hotel. It was a very nice place to stay, we loved the breakfast and the staff was amazing. The breakfast attendant was very friendly and took great care of us. Talked to us like she knew us. All the hotel staff was great

Review collected in partnership with Hampton
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Thank mariabH6191JL
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear MariabH6191JL, We are extremely delighted to hear that you loved our hotel! I have shared your wonderful compliments of our staff with them. I feel so lucky to have such amazing people on my team. Thank you so much for recognizing them! We hope you will stay with us again in the future! Best Regards, Kirsten Logan General Manager

Charleston IL
Reviewed 8 November 2016

We are originally from the Jackson area and were going back to visit family. We have a dog and the Hampton Inn allows pets and while many of the hotels that allow pets have been a disappointment, we found the Hampton Inn Jackson to be clean and the staff outstanding and would recommend it. The hot breakfast was a real...

Review collected in partnership with Hampton
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Helpful?
Thank 29rls
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear 29rls, Thank you for taking the time to post a review of our Hampton Inn Jackson. We are happy to hear that you found our hotel clean and our staff outstanding. We hope you will choose to stay with us the next time you come back to Jackson to visit your family. Best Regards, Kirsten Logan General Manager

Des Moines, Iowa
Reviewed 7 November 2016 via mobile

Room (first floor): Clean, quiet, called and requested fridge, internet worked well Pool: WARM and fun for my son! Breakfast: Great selection and WAFFLES! Customer Service: Excellent! Kind, helpful house keeping staff, front desk attendants, and breakfast server.

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Helpful?
Thank sarahandjosh7-16-10
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Sarahandjosh7-16-10, Thank you for your wonderful review of our Hampton Inn Jackson. I will be sure to share your kind words and compliments with our staff. As General Manager, I feel very lucky to have such exceptional people on our team. It was our pleasure having you as our guest and hope you will visit us in the future....

Comstock Park, MI
Reviewed 7 November 2016

Stayed here for one night after a Michigan football game. Very nice room, clean and comfy. Bathroom was very nice and towels were abundant. Bed's were very clean and comfortable. Staff wad super nice and friendly. Breakfast was great, hot selections and well as fruit, oatmeal and yogurt. Sharon, the attendant, was very personable as well. Would stay again.

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Helpful?
Thank Dawn2617
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Dawn2617, Thank you for taking the time to write such a nice review of our Hampton Inn Jackson. We are pleased to hear that you found our rooms clean and comfortable and our staff nice and friendly. I will share your compliments of Sharon with her. She will be so excited that you mentioned her in your review! We...

Reviewed 3 November 2016

We stayed at this hotel for just one night as a stopover on our drive home from Minnesota. When we checked in, the woman asked us what floor we would prefer, which was a nice touch. We had a king bed room, which was perfectly fine. The bed was big and comfortable and the room looked like it had been...

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Helpful?
Thank To142
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear To142, Thank you for the wonderful TripAdvisor review! We appreciate all of the compliments about our hotel and staff. I will be sure to share all of your kind words with our team. It would be our pleasure to have you as our guest in the future so the next time you pass through Jackson, please visit us again....

Jackson, United States
Reviewed 28 October 2016

The hotel is very nice, but it's too expensive for it's location/area. It's in a depressed area and the price was too high. It's too bad as I won't be able to stay there again and I would have multiple times a year as I have family that lives there.

Review collected in partnership with Hampton
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Helpful?
Thank Tracy B
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Tracy B, Thank you for taking the time to write a review of our Hampton Inn Jackson. We are happy that you found our hotel very nice. We hope that the next time you visit Jackson that you give us a call or check our rates on our website before shopping around to other hotels in the Jackson area....

Jackson, United States
Reviewed 21 October 2016

Make sure you are not over charged if you use a credit card to pay for your room. We were over charged and I contacted the hotel. They claim that this is standard incase of damages and we should have gotten it back at checkout. We were not told of this fee when we checked in and they did not...

Review collected in partnership with Hampton
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Helpful?
Thank Jessica C
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Jessica C, Thank you for taking the time to review our Hampton Inn Jackson. We are happy to hear that you had a good stay with us. I apologize for the confusion about your bill. You are absolutely correct about the credit card authorization amount at check in. All credit cards are authorized for room, tax, plus estimated incidentals....

Hanna, Indiana
Reviewed 17 October 2016

My wife and I recently stayed 2 nights at this hotel as we toured the area. It was a very comfortable stay. The room was adequate, everything worked, it was clean. The staff was cordial, helpful, and friendly. The breakfast was also very good and plentiful.

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Helpful?
Thank IndianaJim
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear IndanaJim, Thank you for taking the time to write such a wonderful review of your recent visit to our Hampton Inn Jackson. Our mission is to provide clean rooms, comfortable surroundings, and friendly service each time you visit. I am delighted to hear that we accomplished that on during your stay! We invite you to stay with us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Perhaps you've come to the area around our hotel in Jackson for our Hot Air Jubilee or Civil War Muster. Maybe you've come to catch a world-class production at the Michigan Shakespeare Festival or come to play a spot of golf. Whatever has brought you to our city, we invite you to stay with us at our warm and welcoming Hampton Inn Jackson hotel. Feel at home in a warm and inviting guest room with a thoughtful range of amenities such as free high-speed internet. When you're ready for some rest, settle in for the night in our comfiest amenity yet, our clean and fresh Hampton bed (R). Wake up refreshed and start your day right with Hampton's free hot breakfast. ... more   less 

Additional Information about Hampton Inn Jackson

Address: 2225 Shirley Drive, Jackson, MI 49201
Region: United States > Michigan > Jackson
Price Range: $149 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jackson 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Hampton Inn Jackson Hotel Jackson
Jackson Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“TOP floor is necessity!”
 of 5 bubbles Greeneyedgirl373, 22 Jan 2017 | Read review
“Family spot during ftball season; halls overrun w/kids.Never again a pool wing rm; nonstop screaming&slamming doors.”
 of 5 bubbles MartieS347, 12 Oct 2016 | Read review
“We had a pet-friendly room so those are on the first floor, but we didn't hear a lot of noise.”
 of 5 bubbles JenniferJuly, 3 Feb 2016 | Read review
“3rd floor overlooking the wooded area is nice”
 of 5 bubbles LovelyKarma, 15 Dec 2015 | Read review
“Our room was only the first floor, very quiet, I don't think you could go wrong with any room.”
 of 5 bubbles kathleenp107, 18 Jul 2015 | Read review
5 of 5