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Best Western Plus Kalamazoo Suites

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2575 S 11th St, Kalamazoo, MI 49009-2105
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (69)
Room & Suite (20)
Dining (6)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 21-03-04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21-03-04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 36 hotels in Kalamazoo
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Welcome to the BEST WESTERN PLUS Kalamazoo Suites, a newly renovated all-suites property located in southwest Michigan. This Kalamazoo hotel features 64 well-appointed suites, each fully-equipped with cable satellite television, microwave, refrigerator, and free high-speed Internet access. Guests will enjoy a delicious complimentary deluxe breakfast each morning before taking a dip in the indoor heated swimming pool and hot tub. Additional amenities include a fitness center, guest laundry, full business services and meeting/banquet facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Kids stay free
Children's television networks
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
First aid kit
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Microwave
Cable / satellite TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Kitchenware
Flatscreen TV
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English
Hotel links
Special Offer:Up to $100 in Gift Cards
485Reviews3Q+A50Room tips
Traveller rating
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Popular mentions
Getaway39685795380 wrote a review Aug. 2
2 contributions
Came in town for an overnight stay for a wedding. Room had reminisces of food on the floor. The ironing board was broken and the legs wouldn't stay locked. At night there was the distinctive smell of Marijuana coming through the AC from outside. The fabric on the chair was worn through. Requested a quiet room and was given one right outside the elevator. Too bad because it appears to be a nice place to stay from the outside.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Guest Relations Manager, General Manager at Best Western Plus Kalamazoo Suites
Responded 3 days ago
Dear Getaway39685795380, I am very sorry to hear that we did not meet your expectations. My apologies for all the inconvenience. We are working to improve the problems areas mentioned especially with the condition of the hotel, furniture and the cleanliness during your stay and will ensure that they are improved to the best. We take your business very seriously and assure you that management has taken all the steps to make sure that all the rooms are clean and our ultimate goal is to make sure each guest has a comfortable stay. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention.
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David Scism wrote a review Dec. 2020
Miami, Florida2 contributions
Hotel's Favourite
My wife and I were traveling and needed to find a room for the night. We looked up hotels in the area and The Best Western popped up. The price for the night was very reasonable and was just a few miles ahead as we drove down the 131. We we arrive it was very clean and well kept. The lobby and the pool areas were spotless. Check in was very smooth and seamless. When we entered our roo We were amazed at how big it was. We were certainly happy that we chose to stay there.
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Date of stay: December 2020Trip type: Travelled as a couple
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Response from Tina M, General Manager at Best Western Plus Kalamazoo Suites
Responded Dec. 21, 2020
Dear Vaued Guest, We are indeed grateful that you find our place excellent and comfortable. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We value our customers well and we are happy that you stayed with us! Thank you very much.
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Tina D wrote a review Jul. 2021
1 contribution
Very nice and clean. Saad at front desk very nice and friendly!! Room was clean and comfortable. decor is a little outdated , only bad thing about room was hot water was more luke warm. Hot breakfast, sit down. Would like to have had it open earlier than 630 or 7. In town for big race and we had to leave on sat/sun before breakfast was ready!! Otherwise nice place.
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Date of stay: July 2021Trip type: Travelled with friends
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Response from Guest Relations Manager, General Manager at Best Western Plus Kalamazoo Suites
Responded 1 week ago
Hi tinadA6674JM, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming. Thank you for the kind words and compliment to our staff especially Saad. We will also be working on your observation especially with the water temperature and the breakfast service. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. Thank you very much!
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swking2021 wrote a review Jul. 2021
Northville, Michigan1 contribution
SAAD was a welcome site when we entered the Kalamazoo Best Western Plus. He ensured that we had a room when no other hotel had one available. He took the time to meet and then exceed our needs. We cannot thank SAAD and Best Western Plus of Kalamazoo for our one-night stay.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Guest Relations Manager, General Manager at Best Western Plus Kalamazoo Suites
Responded 1 week ago
Dear swking2021, Thank you for your valued and motivating feedback and for leaving a 5 Star Review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Our team works hard to the best of our ability to ensure we satisfy your everyday needs and we are pleased to know we succeed in doing so. We will share your kind words with Saad. Please come again to see us soon!
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scurtis8491 wrote a review Jul. 2021
Kalamazoo, Michigan1 contribution
For being a $150 room there was no hot water or water pressure in the room. We found garbage that we had to clean up when we arrived stuffed behind the mattress. The soap seemed to be re-wrapped and was still wet when we got to the room. When I went down to the front desk to inform the staff I was told they knew about the water issues for the past 2-3 days and it would be fixed by morning, of course it was not. In the morning when I told the manager again, different guy, he told me I should’ve said something last night and now there’s nothing they can do. Will not be staying at a Best Western in the future.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from James Brand, General Manager at Best Western Plus Kalamazoo Suites
Responded 1 week ago
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 269.350.5522. Sincerely, Antonio D General Manager Best Western Plus Kalamazoo Suites
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PRICE RANGE
US$98 - US$161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus kalamazoo hotel kalamazoo
LOCATION
United StatesMichiganKalamazoo CountyKalamazoo
NUMBER OF ROOMS
64
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Frequently Asked Questions about Best Western Plus Kalamazoo Suites
Which popular attractions are close to Best Western Plus Kalamazoo Suites?
Nearby attractions include Malloy’s Pub (1.1 km).
What are some of the property amenities at Best Western Plus Kalamazoo Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Kalamazoo Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Kalamazoo Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Kalamazoo Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Kalamazoo Suites?
Conveniently located restaurants include Anna's House, Rykse's, and Starbucks.
Are there opportunities to exercise at Best Western Plus Kalamazoo Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Best Western Plus Kalamazoo Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Plus Kalamazoo Suites?
Many travellers enjoy visiting The Henderson Castle (5.2 km).
Is Best Western Plus Kalamazoo Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.